Love Bedtime Reviews

4.6 Rating 235 Reviews
91 %
of reviewers recommend Love Bedtime
4.6
Based on 235 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Love Bedtime Reviews
Visit Website

Phone:

01244 683 689

Email:

admin@lovebedtime.co.uk

Location:

The Next Big Idea Ltd.38 Sherbourne AvenueChesterCH4 7QU
Chester
CH4 7QU

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Anonymous
Anonymous  // 01/01/2019
I have already reported that the parcel has not been delivered to us. I've asked neighbours if they have it but no-one knows anything about it. This is very poor indeed. E Lindsay
Helpful Report
Posted 9 months ago
Poor quality expensive faulty product with non-existent customer service. Feeling scammed. I used this duvet once and the zip is broken. I contacted the company 5 times (3 emails and 2 calls) no response to either. The phone number seems to be home phone and goes through to a generic sky voicemail message. At least set your email and phone messages to out of office so your customers know what going on. I emailed them today I’d leave this review if I didn't hear from them. I want a refund for this faulty product!!!
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Posted 1 year ago
Used and washed twice, now the zip won't close. See photo. Have tried pinching behind the zip until I'm blue in the face with no success. To add insult to injury I have had no respond to either the email I've sent them nor to the contact form I filled in on their website. Do not waste your money on these people
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Posted 1 year ago
Dismal from the start! Badly let down by UPS (nothing new there). No response to recent emails, shows no interest in customer service hence I am left with no alternative but to give 1 star rating for a very expensive poor quality product!
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Posted 1 year ago
I do NOT recommend buying from this company! I purchased a new duvet cover set including sheet and whilst order and delivery were fine, customer service is non existent. I have been trying to contact the company in vain to get a return authorised. No response to several emails or a request to contact me via their contact us form. If and when I get a refund remains to be seen. In the meantime, I am left £100 out of pocket for bedding I do not want to keep.
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Posted 1 year ago
Sorry to do this but I'm disappointed in my purchase the quality's was poor
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Posted 1 year ago
Still awaiting arrival
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Posted 1 year ago
Recently purchased Delilah cover, but unfortunately the zip is broken and does not work. Despite several tele calls and emails I cannot get a reply from Love Bedtime. The cover has been returned, but no acknowledgement. Does no one check mail or check tele recordings? I guess not, so all the nice words go for nothing. Worst customer service I have had for years from a supplier.
Helpful Report
Posted 1 year ago
Ordered item last week. Received tracking notification yesterday. Yesterday the system said that the parcel's estimated delivery was Tuesday, June 28 by End of Day. Today it says the parcel's estimated delivery is Wednesday, 29 June by End of Day. With a warning triangle DELAY. So it wasn't on time, I have no way of knowing if it will ever be delivered, or if it will be damaged. The courier company doesn't answer questions, just tells me to ask different questions. Love Bedtime isn't interested. So this is a ZERO STARS Review. But a reviewer can't award zero stars.
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Posted 1 year ago
not received this delivery yet.
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Posted 2 years ago
Not deliverd yet.
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Posted 3 years ago
Love Bedtime is rated 4.6 based on 235 reviews