LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.84

4.8 Rating 9,612 Reviews

97 %

of reviewers recommend LoveBookOnline

4.8

Based on 9,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

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“This was such a unique gift. I purchased this for my boyfriend for valentine's day and he loved it! The hardback upgrade is fantastic and ensures it will last much longer”

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Posted 9 months ago

“The book is a little pricey and I forgot to use the promotional code to save money, so I contacted customer service. They were very prompt in their response and helped me out by applying the code to my order. When I received the book it was definitely worth every penny! My fiancé loves it as do I! Thank you all very much!”

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Posted 9 months ago

“Good quality and the customizations are very flexible.”

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Posted 9 months ago

“Great time communicating with them for help with my membership and discounts. I had an issue with the binding when I got the book and within 2 days I had a new book in my hand. Customer service and quality of these books are amazing!!”

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Posted 9 months ago

“Love the book and customer service is top notch. However, their FAQ page goes out of the way to say, "All LoveBooks are shipped in discreet packaging to keep it a surprise... it is shipped with LB, LLC on the return address." - However, my recipient has Informed Delivery and the tracking notice clearly showed the sender is "Lovebook, LLC" so there was no surprise gift! I sent this complaint to customer service asking why even bother telling people it's shipped discretely, when clearly it's not! Also, why can't they just use "LB, LLC" as the company name and shipper so that "LB, LCC" shows everywhere, thereby preserving the surprise? When I sent this to customer service, they explained to me all the various ways it would not be a surprise, as if any of these things are within my control... so what's the point of the FAQ other than to set seemingly unrealistic expectations?”

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Posted 9 months ago

“Absolutely loved the book. Definitely recommend”

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Posted 9 months ago

“My boyfriend is usually the best gift giver but this book helped me beat him this Valentine's. I loved how easy it was to customize us and also the messages on the pages themselves. This is my first time purchasing this amazing gift but it definitely won't be the last! Thank you, Lovebook!”

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Posted 9 months ago

“My wife was absolutely awe struck by the book. It was priceless to see her reaction to it and see just how much this gift meant to her.”

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Posted 9 months ago

“The book is very easy to make and a good quality. Customer Service helped me out when I realized I had done something wrong and let me change it and sent me the new one.”

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Posted 9 months ago

“Live fully up to expectations!”

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Posted 9 months ago

“Offered so many options for the book. Loved how easy it was to make on my phone. My husband loved it.”

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Posted 9 months ago

“Me encanto excelente calidad y servicio. Me equivoque en uno de los libros y escribi rapido respondieron y me ayudaron.”

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Posted 9 months ago

“The product was well designed and put together. I enjoyed being able to edit the 'scenarios' on each page to my liking. Delivery was a lot later than expected, even though I paid for a quicker delivery. However, the team were efficient and kind when helping me resolve my issue.”

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Posted 9 months ago

“It was nice to have a baseline provided for me to add/edit/remove from. It was easy to customize pages more specific to my spouse. It ended being a fun surprise for her.”

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Posted 9 months ago

“The book turned out so amazing!!! Plus this company is amazing there was a problem with the mail and I didn’t receive my book, as soon as I reached out to them they reprinted it and got in to me in a matter of days!!! I highly recommend them!!”

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Posted 9 months ago

“The photo boom arrived lovely , great quality however was overcharged on my credit card . Hard to get through to customer support”

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Posted 9 months ago

“Amazing book !! Received tons of compliments. Definitely happy overall and would get one again.”

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Posted 9 months ago

“Perfect product! I like so much. Rating 10 stars”

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Posted 9 months ago

“It was so easy and my bf loved it”

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Posted 9 months ago

“Crazy expensive for a few pages of ink. Purchased books and turns out it’s also in USD. $90 is insane.”

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Posted 9 months ago

LoveBookOnline is rated 4.8 based on 9,612 reviews