LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.81

4.8 Rating 10,237 Reviews

96 %

of reviewers recommend LoveBookOnline

4.8

Based on 10,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

LoveBookOnline 5 star review on 16th February 2026

Johnny Glasser

Anonymous

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too expensive, not personalized enough.”

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Posted 6 years ago

“The book came with the first page loose and not even at least placed in the correct order. The page that was loose was right behind the hardcover as if someone purposely placed it there knowing that they couldn’t glue the page back in. I am disappointed that my entire book isn’t even intact and this is my first time experience.”

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Posted 4 years ago

“I bought my wife a coupon book and a good portion of the coupons were ripped from the binding upon opening the package.”

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Posted 11 months ago

“just wish it wouldve came when it said it would when i ordered it. it was only a day late but still i had plans that had to change because of it.”

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Posted 6 years ago

“Ordered it a month ago and it still hasn’t arrived. I even paid extra to have it arrive on the 24th of April as it had to come before the 29th. So much regret spending the extra amount because what’s the point if it’s still not going to arrive on the promised time. I have half a mind to demand a refund.”

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Posted 5 years ago

“I bought a little softcover book. Not glossy, just standard. By the time the full price came through it had added postage and tax which doubled the cost to over $125! Considering it was printed and distributed from two hours away, and took two days to get here, that’s way too steep. I also expected there would be a $15 discount which was promoted but didn’t come through on the price. Love the idea and was happy to gift it but I won’t buy again, sadly.”

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Posted 3 months ago

Thank you for your order and sharing your feedback. We’re sorry to hear there was some confusion with your order total. It looks like the promo code wasn’t applied at checkout, which is why the discount didn’t come through. Our customer service team has emailed you to arrange to have this applied retroactively. Please note that tax and shipping were added at standard rates, however they did not double the cost. We completely understand your concerns and appreciate you taking the time to let us know.

Posted 2 months ago

“The book had mixed up some of the pages. I created a Birthday Book. Some of the pages talked about Valentines Day. I am upset about it bc it was a Birthday gift for my boyfriend.”

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Posted 11 months ago

“For some reason, one of my pages was repeated. The text on one of the images does not apply to me. If you're going to do this, pore over each image very carefully. I regret my purchasing decision, but that's not the manufacturer's fault.”

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Posted 6 years ago

“Been almost a month and still haven’t received my book. Got an email back saying they would send a new one to me with 1 day fast shipping but still haven’t received :(”

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Posted 5 years ago

“Not willing to make exceptions for their customers or look at people on a case by case basis. For example I needed 2 books sent to the same place and was forced to pay shipping twice. May 27 today, no books received yet and they were supposed to be for Mothers Day. Books finally arrived May 30th. Shipped TOGETHER IN THE SAME PACKAGE.... So much for not combining shipping ...”

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Posted 5 years ago

“not what has shown online”

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Posted 6 years ago

“Would never order again”

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Posted 5 years ago

“I order this book on May 7 and paid extra for express shipping that would provide me with more details of my order. I understand that we are dealing with shipping delays due to COVID-19 but I did not receive any updates at all about the whereabouts of my book. It is arriving later than the expected date and I still haven’t received it. The worst part is that my partner got an ad for LoveBook on his social media and ended up ordering a surprise book for me AFTER I already placed my order. He didn’t select express shipping but he received his order BEFORE ME. He ordered his on May 12 and received it on May 16. The company did not provide any updates or reasons as to why this happened. He even had more pages in his book than mine. I expected more for the price I paid.”

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Posted 5 years ago

“Was very happy that shipping time were to have the book before Christmas as this was a much anticipated gift for Christmas. Unfortunately it was delayed. Did the tracking and for some reason it was stuck in SF for 10 days. Placed order quite some time before the holiday and observed all the wait times and it should have been in my possession with days to spare. I think the idea is wonderful, but if I were to order again, I would do it months in advance to avoid this disappointment.”

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Posted 3 years ago

“It was ok it was very small and didn’t have the number or date in it”

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Posted 5 years ago

“The book itself is great but the delivery process has a few glitches. Only after confirming your order, delivery address and paying you are shown a delivery point on the map which is incorrect. This is where the problems begin as follows: - you email the service team to update the address which they confirm. - the book is shipped with incorrect details and returns to sender. - no one contacts you, so you email a query with your order #. - they send a different order # with a wrong address, ask for a new address and invoice you to deliver again. - you tell them the address they used was wrong and share the service team confirmation for the address change. - they send the address used by the shipper. Stating that delivery failed due to a missing line which is the customers fault. - you again send the service team address confirmation which has no missing info. - they send you another invoice, this time for priority delivery and reprint the book. At no time apologizing for the delay or accepting any fault in delivery. - frustrated and concerned you will now miss your special day for this gift, you pay the invoice and pray. - 3 weeks later the "priority delivery" reaches. - they don't follow up to check in. Luckily I ordered this 2 months ahead of the anniversary. It took 1.5months to get the book. I am very pleased with the product itself, but given the length if this review, I am obviously disappointed with the poor service.”

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Posted 1 year ago

“Too many blank pages”

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Posted 6 years ago

“Not enough clothing options and the male avatar looks female in terms of the body….need a more manly avatar. And have more feminine features like hips and boobs etc.”

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Posted 4 years ago

“My order got delayed. The estimated delivery date is Dec 3. It was shipped on Dec 3! And I received it on Dec 10. Seems that the printing is delayed. Also, I feel that the estimate did not account for the logistics schedule. If you’d order from an Asian country, best to have 3 weeks allowance. I would also appreciate a heads up upon ordering that there could be additional custom fees to pay. Good thing though that the customer service agent is patient with me and offered a refund for it.”

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Posted 1 year ago

“I submitted saying my pages were damaged weeks ago, waited to fill out the reply card giving them plenty of time for a response but nothing. Lots of pages were stuck together. One page even ripped while trying to carefully turning pages. Hope we can get this resolved”

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Posted 5 years ago

LoveBookOnline is rated 4.8 based on 10,237 reviews