LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.84

4.8 Rating 9,645 Reviews

97 %

of reviewers recommend LoveBookOnline

4.8

Based on 9,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

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“This book put the biggest smile on my girlfriends face and made her happy cry lol”

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Posted 11 months ago

“It's so beautiful, thank you so much”

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Posted 11 months ago

“I paid extra for faster delivery to receive the book before anniversary But delivery was week later”

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Posted 11 months ago

“I never received my book”

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Posted 11 months ago

“The Produkt arrived in good shape and very fast. The only thing is the handeling/editing of books online. If you have books with at least 30 pages and more it gets a little difficult to move pages from the end to top (if you are working on a PC). Keeping a proper overview of the WHOLE book gets difficult! But happy with the endresult! Thanks!”

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Posted 11 months ago

“This is my second order. I love that you can personalize the book for many different occasions and delivery is fast. My first order was for an anniversary and my second order was for a baby shower where they requested to give a book.”

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Posted 11 months ago

“The book itself is great but the delivery process has a few glitches. Only after confirming your order, delivery address and paying you are shown a delivery point on the map which is incorrect. This is where the problems begin as follows: - you email the service team to update the address which they confirm. - the book is shipped with incorrect details and returns to sender. - no one contacts you, so you email a query with your order #. - they send a different order # with a wrong address, ask for a new address and invoice you to deliver again. - you tell them the address they used was wrong and share the service team confirmation for the address change. - they send the address used by the shipper. Stating that delivery failed due to a missing line which is the customers fault. - you again send the service team address confirmation which has no missing info. - they send you another invoice, this time for priority delivery and reprint the book. At no time apologizing for the delay or accepting any fault in delivery. - frustrated and concerned you will now miss your special day for this gift, you pay the invoice and pray. - 3 weeks later the "priority delivery" reaches. - they don't follow up to check in. Luckily I ordered this 2 months ahead of the anniversary. It took 1.5months to get the book. I am very pleased with the product itself, but given the length if this review, I am obviously disappointed with the poor service.”

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Posted 11 months ago

“It's a unique gift and my partner was surprised and couldn't get over how cute and thoughtful the book is! And the quality of a hard cover and pages are great. I'm very pleased and will order in the future for other occasions.”

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Posted 11 months ago

“I ordered my book in Dec as an anniversary gift for February, thinking that it would arrive mid January. However, the book exceeded my expectations not just how wonderfully it captivated everything that I wanted, but the time that it arrived. It was way sooner than I expected. I am so so pleased. I cannot wait to present it to my husband”

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Posted 11 months ago

“Our book turned out amazing! Fast printing and shipping.”

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Posted 11 months ago

“The book is as I was hoping . a very good surprise to my hubby and mom”

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Posted 1 year ago

“The book is so cute. Such a great idea for a gift. Besides the quality of the paper is great.”

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Posted 1 year ago

“It was the perfect gift! He absolutely loved it.”

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Posted 1 year ago

“my boyfriend loved the book we were laughing so hard”

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Posted 1 year ago

“The book is fantastic and I can’t wait for Xmas to give it to my love”

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Posted 1 year ago

“This was the best gift for my husband. The story is so cute. Thank you for making the gift special.”

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Posted 1 year ago

“Great quality, good fun and easy to use website to build, and recipient loved their lovebook! Really speedy delivery too. Couldn't recommend enough for anyone looking to gift their lover, family member or friend a cherished and unique story.”

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Posted 1 year ago

“My order got delayed. The estimated delivery date is Dec 3. It was shipped on Dec 3! And I received it on Dec 10. Seems that the printing is delayed. Also, I feel that the estimate did not account for the logistics schedule. If you’d order from an Asian country, best to have 3 weeks allowance. I would also appreciate a heads up upon ordering that there could be additional custom fees to pay. Good thing though that the customer service agent is patient with me and offered a refund for it.”

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Posted 1 year ago

“The animations are too limited so it’s hard to make the characters look like the ppl they are supposed to represent. Other than that this is awesome.”

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Posted 1 year ago

“Fast delivery Great quality The whole process was very smooth”

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Posted 1 year ago

LoveBookOnline is rated 4.8 based on 9,645 reviews