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LoveBookOnline Reviews

4.8 Rating 10,332 Reviews
96 %
of reviewers recommend LoveBookOnline
4.8
Based on 10,332 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read LoveBookOnline Reviews
Anonymous
Anonymous  // 01/01/2019
Love the book and customer service is top notch. However, their FAQ page goes out of the way to say, "All LoveBooks are shipped in discreet packaging to keep it a surprise... it is shipped with LB, LLC on the return address." - However, my recipient has Informed Delivery and the tracking notice clearly showed the sender is "Lovebook, LLC" so there was no surprise gift! I sent this complaint to customer service asking why even bother telling people it's shipped discretely, when clearly it's not! Also, why can't they just use "LB, LLC" as the company name and shipper so that "LB, LCC" shows everywhere, thereby preserving the surprise? When I sent this to customer service, they explained to me all the various ways it would not be a surprise, as if any of these things are within my control... so what's the point of the FAQ other than to set seemingly unrealistic expectations?
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Posted 1 year ago
Absolutely loved the book. Definitely recommend
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Posted 1 year ago
My boyfriend is usually the best gift giver but this book helped me beat him this Valentine's. I loved how easy it was to customize us and also the messages on the pages themselves. This is my first time purchasing this amazing gift but it definitely won't be the last! Thank you, Lovebook!
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Posted 1 year ago
My wife was absolutely awe struck by the book. It was priceless to see her reaction to it and see just how much this gift meant to her.
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Posted 1 year ago
The book is very easy to make and a good quality. Customer Service helped me out when I realized I had done something wrong and let me change it and sent me the new one.
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Posted 1 year ago
Live fully up to expectations!
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Posted 1 year ago
Offered so many options for the book. Loved how easy it was to make on my phone. My husband loved it.
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Posted 1 year ago
Me encanto excelente calidad y servicio. Me equivoque en uno de los libros y escribi rapido respondieron y me ayudaron.
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Posted 1 year ago
The product was well designed and put together. I enjoyed being able to edit the 'scenarios' on each page to my liking. Delivery was a lot later than expected, even though I paid for a quicker delivery. However, the team were efficient and kind when helping me resolve my issue.
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Posted 1 year ago
It was nice to have a baseline provided for me to add/edit/remove from. It was easy to customize pages more specific to my spouse. It ended being a fun surprise for her.
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Posted 1 year ago
The book turned out so amazing!!! Plus this company is amazing there was a problem with the mail and I didn’t receive my book, as soon as I reached out to them they reprinted it and got in to me in a matter of days!!! I highly recommend them!!
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Posted 1 year ago
The photo boom arrived lovely , great quality however was overcharged on my credit card . Hard to get through to customer support
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Posted 1 year ago
Amazing book !! Received tons of compliments. Definitely happy overall and would get one again.
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Posted 1 year ago
Perfect product! I like so much. Rating 10 stars
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Posted 1 year ago
It was so easy and my bf loved it
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Posted 1 year ago
Crazy expensive for a few pages of ink. Purchased books and turns out it’s also in USD. $90 is insane.
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Posted 1 year ago
Amazing!! My partner loved the book so much she wants to make one for our little girl!! Thank you for making our story come to life!
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Posted 1 year ago
Book came quickly and is perfect. I opted for the hard cover and am glad that I did, it's very professional.
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Posted 1 year ago
The whole processes was super easy and allowed you to customize each and every page if you wanted too. The book came in a nice clean box and a small bag. The best part is that when I gave it to my fiancée, she gave me this blank stare and said really? She then got up and went to the bedroom, after a few mins she came back and had one also. So, we both gave each other the same gift and it was pretty crazy how similar both of them were, we picked almost identical books for each other.
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Posted 1 year ago
The book was so perfect. I’m impressed by the quality. Totally recommend!!! My wife ( my valentine) really did enjoy my gift for her
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Posted 1 year ago
LoveBookOnline is rated 4.8 based on 10,332 reviews