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LoveBook Reviews

3.2 Rating 102 Reviews

53 %

of reviewers recommend LoveBook

Company Reviews

3.2

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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LoveBook 5 star review on 9th January 2023

LoveBook 5 star review on 9th January 2023

LoveBook 2 star review on 16th February 2022

Disappointed Customer

LoveBook 1 star review on 22nd May 2021

LoveBook 1 star review on 22nd May 2021

LoveBook 1 star review on 22nd May 2021

LoveBook 1 star review on 22nd May 2021

10

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a bit nervous after reading some reviews and seeing people say it takes a long time. but mine came 6-8 days before delivery time, with lots of time to spare for christmas! as for the price, since i’m from Canada and got a hardcover after everything it came down to 86$, no complaints honestly, it’s one of a kind and i don’t know why people are so mad about the price..”

Posted 4 years ago

“I gave this to my man and the reaction was priceless he cried so touched by the personal moments in our life.. 4 years in a book.. I love this idea and would recommend it to anyone... My book was delivered right on time! Thanks so much”

Posted 4 years ago

“I ordered this book for my boyfriend birthday. He absolutely loved it!! Every page told a story and we couldn’t stop laughing. He mentioned no one has ever given him anything like this before which made me even more happy. It was truly one of the best gifts I have ever given someone I love. The look on his face, the way he felt after reading the book. Price was on the high side but I paid extra for fast shipping and it came earlier than expected which was good! If you’re looking for a sentimental gift THIS IS IT!!”

Posted 4 years ago

“I am saddened by the negative reviews as I wish everyone had my experience. This is worth every single penny! All the magical details are captured in this perfect little book! Incredible quality and just SO damn CUTE! I mean after all isn’t that what made you click on the book in the first place! I Ordered this for my husbands birthday. Rolled my eyes and paid the extra money to get it shipped faster... even though it was still going to arrive after his birthday ( but that was my fault for not finishing it sooner) Not only did it arrive in time for his birthday but came 5 days earlier than expected. I understand that this may not always be the case for everyone but this made me SOOOO HAPPY & truly made his birthday ! Once I started getting going of creating the book I got very detailed and funny with it. Which makes the whole thing so much more fun and personal! 63 pages of your inside jokes with your own little perfectly designed emojis standing underneath, it is absolutely priceless. You can create this for anyone and for anything!!! SoooooOooo happy! Thank you thank you!”

Posted 5 years ago

“I don’t know how to say this but is this the best gift ever my babe love it I just made him cry so much by reading it.❤️❤️❤️”

Posted 5 years ago

“A gift for valentine's can't wait to give it to my partner. I would hands down recommend. The art work is fantastic and received well in time to give to him totally in love with it - huge, huge thanks will be ordering again X”

Posted 5 years ago

“LoveBook is the most amazing website! I wanted to do a special gift for my boyfriend on our anniversary and I saw a LoveBook advertisement on Instagram. So I clicked and I liked the idea so I tried to create a book and OMG it was soo easy, they have looots of scenarios, you can change the objects of the scene, the outfit of the characters, their faces, the text... I'm from Spain so I didn't know if I could write it in spanish but affortunately yes!!!! Trust me: seems a little bit pricey (60$ aprox) but you can personalize it the way you want it and the number of pages doesn't change the price (max 100 pages which is a lot). Also, I made some misspelling errors while writing it and not only they let me cancell the order and make all the changes I wanted (although it clearly said this type of error was costumer responsability and if you approve your book this can't be undone), they also send me the cancelled one because it had shipped already!!!!!! So i received 2 books instead of 1 only paying for one of them!!!! Amazing costumer service, quality, arrived on time. Will repeat for sure”

Posted 5 years ago

“Just great. The quality of the pages, the printing and the service itself is really high. I also made some spelling mistakes while writing my personal sentences on the book and they so kindly gave me the opportunity to cancel my order and let me change my mistakes, even if it si clearly said that the spelling mistakes are the customer's responsibility. Moreover the book was meant to arrive after 9 days and it arrived just after 3 days. Higly recommended.”

Posted 5 years ago

“The book I created is amazing! I totally love it! I am positively suprised of the given ideas, quality and the service. I can't wait to give this book to my boyfriend.”

Posted 5 years ago

“Best gift ever for our anniversary!! Ordered it a month before the big day to allow for any delays. It came early which was great! I recommend this gift to everyone who can’t think of a truly special gift to give.”

Posted 5 years ago

“Incredible book for my husband, just loved it!”

Posted 6 years ago

“I ordered a book for my boyfriend and I ended up ordering late but I paid for express shipping and it ended up coming on time to Canada. The book itself is really nice and my boyfriend loved it. It was really fun to customize the characters and I liked that they had pre-set scenarios. The book did come a little damaged on the side, I think that was due to the shipping. I just think they should do a little better with the packaging to prevent this from happening.”

Posted 2 years ago

“I recieved it timely and it turned out as ordered. I am very happy with it!!”

Posted 3 years ago

“I ordered the book early but sadly, there were issues with delivery (by UPS). It marked 'delivered' but my boyfriend never received it. I reached out to the Lovebook Customer Service team and they got back to me very quickly. They were sorry that I missed my Valentines Day gifting as a result of this, and offered to reprint the book at no extra cost with upgraded shipping, along with a bonus digital copy of the book. Splendid customer service! I'd recommend them to change their delivery partner, but am grateful that I still get a shot of gifting this lovely book to my loved one. Fingers crossed the delivery won't get messed up again.”

Posted 4 years ago

“Ok so I am in a good position to review this product as for a career I am a Print Finisher / Book Binder. The printing is excellent especially for digital print and not Litho Print, the Binding and Gluing is excellent however the finishing is terrible, the measures at the head from spine to foredge is 148mm, but at the foot from spine to foredge the book measures 151mm so that is 3mm out of square. And it is the same from head to foot 3mm out of square, this is and could be a great idea but they need to keep on top of the finishing quality issues”

Posted 4 years ago

“Awful customer service!!! When I was ordering the book there was no warning about possible delays. The book was sent only on the day it was supposed to be already delivered. So I received it way too late after the event it was intended for. Moreover, the first page was badly stained. I’ve sent several emails with a request for a partial refund. All of them were ignored. Very disappointing:(”

LoveBook 2 star review on 16th February 2022

Posted 2 years ago

“A little upset. I ordered my book as a gift for Valentines Day. When I placed my order it said expected delivery 02/14, which was perfect. It now has a delivery date of 02/16 and hasn't even left the post office distribution center in 4 days!”

Posted 2 years ago

“STUPID amount of money. Ended up being $71. You don't get to see how much it costs until the book is done. Ridiculous for what you get. Gotta be a better way.”

Posted 3 years ago

“I placed an order last week and paid for premium shipping. My book was supposed to come today. Im notified it wont be here till the 23rd. ON TOP OF THAT, I tried tracking the book and I was told the address wasnt the same as the one I provided. They told me that if I dont intercept, it will be sent back. I tried to intercept, but for some reason I can't even enter the address of the wrong destination, therefore, i cant intercept. I tried reaching put to lovebook and no one has got back to me. Horrible customer service thus far. Im still waiting... :(”

Posted 4 years ago

“I am in the process of making a book so once it's completed I'll come back and give another review related to the shipping process. My complaint at the moment is that the character options, are not very inclusive. The options for darker skin tones are few and inaccurate. The same goes for lip colors and hair. It feels like whole thing is meant for white people only and it's frustrating.”

Posted 4 years ago

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LoveBook is rated 3.2 based on 102 reviews