Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t have been a more straight forward transaction and such quick delivery. Loving the products so far and everything Lucy Bee stands for.”

Helpful Report

Posted 3 years ago

Thank you for your review, Rebecca. It is wonderful to hear how much you enjoyed your Lucy Bee shopping experience! We are pleased you found our website easy to use, and that your order arrived quickly! We are so happy that you are enjoying your products, thank you for your support. Rian

Posted 3 years ago

“I won’t use any other soaps!”

Helpful Report

Posted 3 years ago

Thank you Lyn! Our soap bars reflect our core values - they are palm oil free, organic, Fair Trade and are as effective as they are ethical. Using our soap bars are also a really easy way to cut down on single use plastic soap and shower gel bottles. Thank you for your support, Rian

Posted 3 years ago

“Whenever I order from Lucy Bee the delivery is very quick and efficient and I love the recyclable packaging. The ethics behind this company are amazing. I am fully invested in the whole brand please never discontinue anything!!”

Helpful Report

Posted 3 years ago

Thank you very much for your wonderful review, Charlye. This is wonderful for us to hear, and we are so pleased that you enjoy shopping with Lucy Bee. We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. Our products are ethical, effective and completely palm oil free and we thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Thank you for your support, Rian

Posted 3 years ago

“Quick , efficient , easy web site. Great delivery. Will use again”

Helpful Report

Posted 3 years ago

Thank you very much for your 5* review, we are so pleased that you enjoyed your Lucy Bee shopping experience! We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. Thank you for your support, Rian

Posted 3 years ago

“These products are a gift for my niece, who adores your products.”

Helpful Report

Posted 3 years ago

Thank you for your 5* review, it is wonderful to hear that your niece enjoys our products. What a lovely gift! Many thanks for your support, Rian

Posted 3 years ago

“Love love love, not used long enough to see any visible difference just yet, but my skin feels fantastic! Love the tan drops too! Prompt delivery and great packaging”

Helpful Report

Posted 3 years ago

Hi Lindsey. thank you very much for your feedback! We always aim to be as efficient as we can and stick to our core values of being ethical and environmentally-friendly, whilst producing effective products with eco-friendly packaging. Thank you for your support, Rian

Posted 3 years ago

“I have been using the skincare range since it launched. I’m 37 years old and my skin has never looked so good. I can’t live without it now”

Helpful Report

Posted 3 years ago

Thank you, Joanne! It is wonderful to hear how much you enjoy the skincare collection, thank you very much for your 5* feedback. Many thanks, Rian

Posted 3 years ago

“I love Lucy Bee products, especially the creamed coconut. Products arrive quickly, and sustainably wrapped in paper, not plastic. My only criticism is the use of sample sachets of face products ( i received a few with my order). Sachets like this are terrible for the environment and are totally unnecessary.”

Helpful Report

Posted 3 years ago

Thank you for your review, Jenny. We are pleased to hear that you are enjoying your products and that your order arrived quickly, we always aim to be as efficient and ethical as we can. Thank you for your feedback regarding our sachets - As you say, unfortunately these are not currently recyclable, though we are working on this. We want to be able to offer samples to our customers so they can try before purchasing full sizes. The sample packaging is something we are working on. Many thanks, Rian

Posted 3 years ago

“Bought for a Christmas stocking filler for my daughter so can’t comment yet .”

Helpful Report

Posted 3 years ago

Thank you for your support Amanda, we hope your daughter enjoys her gift! Many thanks, Rian

Posted 3 years ago

“Been using the deodorant for 2 weeks and wow! NOTHING like this usually works on me! But I can honestly say, hand on heart it’s ridiculous! I don’t even need to reapply after a HIIT workout! Its insanely good. A proper game changer for me so thank you so much!”

Helpful Report

Posted 3 years ago

Hi Minera, thank you for letting us know how much are you enjoying the natural deodorant. It is fantastic to receive such wonderful feedback! We are so pleased that you enjoy wearing our natural deodorant, and that it passed the test of a HIIT workout!! Thank you for taking the time to send us your 5* review, comments like these are also very helpful for our other customers. Take care, Rian

Posted 3 years ago

“I was delighted with the excellent customer service and speedy delivery of product. It is a Christmas present for my daughter in law who is a big fan of your products. Might be tempted to try myself!!”

Helpful Report

Posted 3 years ago

Thank you for your review, Aileen. It is wonderful to hear that you enjoyed your Lucy Bee shopping experience, and that you received your order quickly. We always aim to be as efficient, ethical and environmentally friendly as we possibly can. What a lovely present for your daughter in-law! Many thanks for your support, Rian

Posted 3 years ago

“Excellent service, splendid product”

Helpful Report

Posted 3 years ago

Thank you for your 5* feedback, Kate. I am so pleased you enjoyed your Lucy Bee shopping experience! We always aim to be as efficient, ethical and environmentally friendly as possible. Thank you for your support, Rian

Posted 3 years ago

“I just completed my first Lucy Bee order to arrive to me in Melbourne, Australia. I was prepared for a long delivery time, but oh my goodness the delivery was so quick. Within 30 minutes of ordering, the products had been sent out for delivery and just 3 days later they arrived!! I am so impressed with the speedy delivery and customer service and I can’t wait to try out the products! The international delivery fee was also really reasonable and less than expected. Thank you :)”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Claire! It's wonderful to hear how quickly your products arrived to Melbourne! Customer care is important to us, so we are very pleased that you enjoyed your Lucy Bee shopping experience and service! We always aim to be as ethical, efficient and environmentally-friendly as we possibly can. Thank you for supporting us from Australia, Rian

Posted 3 years ago

Helpful Report

Posted 3 years ago

Thank you so much for your review, Claire! It's wonderful to hear how quickly your products arrived to Melbourne! Customer care is important to us, so we are very pleased that you enjoyed your Lucy Bee shopping experience and service! We always aim to be as efficient, ethical and environmentally-friendly as possible. Thank you for supporting us from Australia, Rian

Posted 3 years ago

“My favourite skincare brand in the world! The most gorgeous products, vegan, cruelty free and they feel lovely on your skin. Incredible team behind the brand and super speedy postage. I love the skincare trio of products, the tanning products and the deodorant is fantastic! I know I’ll be a lifelong customer! 💕🐝”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Abbie, we really appreciate hearing such brilliant feedback! It is wonderful to hear how much you enjoy using the Lucy Bee skincare products. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values which are really important to us. Thank you very much for your support, Rian

Posted 3 years ago

“I discovered Lucy Bee when I was searching for natural products that would be kind to my skin. I started with the soap, then moved to the moisturizer and now I am in love with the deodorant. Amazing products!”

Helpful Report

Posted 3 years ago

Hi Melanie, this is so wonderful for us to hear and we really appreciate your feedback. We always stick to our core values and ethics and do the very best that we can. It's great to know that you're enjoying using Lucy Bee products! Thank you for your support, Rian

Posted 3 years ago

“Promptly delivered, efficiently communicated, and eco packaged. Lovely product, priced well. What more can you ask for? Well, they have other interesting products to try next time from a caringly thought out set of ranges.”

Helpful Report

Posted 3 years ago

Thank you Sarah for your lovely review, we appreciate the time you've taken to send this. We always aim to be as efficient, ethical and environmentally-friendly as possible. We are so pleased you enjoyed your shopping experience with us, thank you for your support. Rian

Posted 3 years ago

“Great products, great customer service, quick delivery abroad”

Helpful Report

Posted 3 years ago

Thank you for your 5* feedback Claire, we are so pleased your order arrived quickly! We always aim to be as efficient, ethical and environmentally-friendly as possible. Thank you for your support, Rian

Posted 3 years ago

“thank you, everything was perfect”

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Posted 3 years ago

Thank you Jan, we are so pleased you enjoyed your Lucy Bee shopping experience. Thank you for your review, Rian

Posted 3 years ago

“I have been waiting to get the skincare range since it launched. I finally got it this month for my birthday and I absolutely love it! I suffer from Rosacea and also dry skin, this range makes my skin feel hydrated and gives a really healthy glow. Would recommend to everyone!”

Helpful Report

Posted 3 years ago

Thank you for your fabulous feedback, Tracy! We are so pleased you are enjoying the skincare, and Happy Birthday! What a lovely gift 💘! We really appreciate the time you've taken to send us your review, thank you for your support. Rian

Posted 3 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews