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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
Terrible battery life. Can't get 15 mins out of it without it dying on me.
Helpful Report
Posted 4 years ago
Hi Sam, Thank you for reviewing your Pure Cordless. See below the battery run time on each power mode: 1. eco: power level for maximum cleaning time, up to 60 min. 2. normal: default level that is suitable for general use, up to 30 min. 3. max: enhanced power for particularly dirty areas, up to 15 min. We would recommend using the eco mode as your default setting as the suction power on eco is excellent and will still get your carpets deep cleaned. Best, The team at Lupe
Posted 4 years ago
I have sent in a performance issue with battery and have not heard back from your company
Helpful Report
Posted 4 years ago
Hi Jeffrey, You have contacted us on November 4 with the above issue and a Lupe engineer emailed you back the next day with the below: "Regarding an issue with your battery continuing to flash during charge then please accept our apologies for this. Could you please try the following: - Use the battery in the machine and fully discharge until it cuts out - Then remove the battery from the machine and charge as normal Please let me know if it charges the second time or not." The email was sent on the same email you have used to contact us and to write this review. Did you not receive it? Could you please action the above and let us know if the flashing is still happening? We are keen to resolve your issue as soon as possible for you to fully enjoy your new machine. Best, The team at Lupe
Posted 4 years ago
The vacuum is great and delivers most of what promises but honestly the noise is alarmingly high to the point that the cleaning lady needs to use hear plugs. If I would know this in advance I would never buy the vacuum and would go for one from your competition. Hopefully you can solve the issue in a future iteration and find a way to replace this one without a great cost for me.
Helpful Report
Posted 4 years ago
Hi there, Thank you for taking the time to review the Pure Cordless. In a cyclone type vacuum cleaner, dust is separated by the centrifugal force, so air is violently set in motion which creates a loud noise. We have designed the Pure Cordless vacuum cleaner with no compromise on suction power, hence why it might sound louder than other models. That being said, cleaning your filters regularly will also help make your vacuum quieter as when the filters on a vacuum become excessively dirty, the vacuum may start running louder because it is working hard to create suction. We have also made a note of your feedback and will make sure to take this into account when working on future iterations. Best, The team at Lupe
Posted 4 years ago
The Lupe is too heavy. Battery is not durable. The head is to big for under a couch or radiator
Helpful Report
Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews