Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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pablo.montero@lupetechnology.com

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The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
Lupe Technology 5 star review on 27th September 2020
Chand Tailor
4
Anonymous
Anonymous  // 01/01/2019
There was very little communication between our order (the collection of our $$) and the delivery of the machine; which was 6 weeks +. However, the machine did arrive in great condition with easy-to-follow assembly instructions.
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Posted 1 year ago
Over priced! Battery life is horrible, at best price should have included 2 batteries.
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Posted 1 year ago
When I ordered my Lupe a second battery wasn't available. The battery was in the Lupe catalog at $120.00 but on backorder. Received my Lupe vacuum and used it with good results and decided to obtain a second battery. Battery now not listed in the catalog. Was informed by Lupe to obtain on Amazon for $179.00 Not acceptable !!!
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Posted 1 year ago
Hello Scott Thank you for taking the time to review the Pure Cordless. We are sorry to hear you are disappointed with the battery pricing. Our website offers the opportunity to order the Pure Cordless with two batteries at a promotional price. The price on Amazon is the individual price for a battery. We apologize if this was not clear on our website, and will pass this information to our sales team for review. Kind regards Lupe Technology
Posted 1 year ago
It's just ok. Its like every other vacuum I've used when it comes to cat hair. Everyday after I vacuum, I have to spend 10 minutes pulling out all the cat hair wrapped around the roller and the guide wheels. And every other day I have to empty the bin. I do love that this works on tile and carpet without having to swap heads. At this moment, after 2 weeks of use, I think this doesn't provide enough value at $600... Especially if you have cats.
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Posted 1 year ago
Hello Amy Our apologies for the delay in getting back to you. If you are experiencing issues with your Pure Cordless please contact our team and we will be happy to assist. Kind regards Lupe Technology
Posted 1 year ago
I wanted to LOVE this vacuum but unfortunately, it is not as wonderful as I anticipated. It is not easy to maneuver and it has difficulty cleaning any medium to high pile rug/carpet. You have to turn off the carpet mode and use the floor mode to clean the medium to high pile carpet and it doesn't do the best job. I wind up taking my corded vacuum out to get the job done. Also, I thought I was getting an extra battery for it because of the 1 x battery reference but there is only one battery
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Posted 1 year ago
The vacuum has good suction and picks up things well on a bare floor. It seems to suffer quite a bit when asked to vacuum anything but an short fibered area rug. The front of the vacuum tilts back when you pull back making it only effective during the push, not the pull. Not sure if this will get better over time, but it’s disappointing given all the positive reviews. I would not recommend this for anything other than bare floor and short carpets.
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Posted 1 year ago
So I am still sort of puzzled. I like a lot about this vacuum. The battery life, weight, the ability to use attachments. But without the beater bar on, it will suck stuff up but if you lift the vacuum the stuff falls out. Frustrating. Also it kind of feels cheap. I’m still sort of trying to surmise if it’s worth $599. I’m kinda thinking no.
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Posted 1 year ago
The good: great suction, lovely streamlined design, easy to put together, and is easy to steer. The bad: the bin is ludicrously tiny and requires that you remove the filters (2 of them) to empty it every single time. The head is also narrow so you have to have patience to be thorough - lots of back and forth. Wish the battery lasted longer or it came with more than one for the price of this unit.
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Posted 1 year ago
After about a week of using it. I have to say it's a good product but could use a longer, better battery. Paying $600 for a product that only works 50 mins at a time is not worth it for me. I love the sleek design and hose detachment but the battery life is a huge issue for me. I would like to purchase another battery but you guys dont offer it to be sold by itself.
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Posted 1 year ago
Hello, Thank you for reviewing your Pure Cordless. We have additional batteries available for purchase via Amazon. If you have any issues ordering a battery please come back to us. Kind regards Lupe Technology
Posted 1 year ago
It’s not goo as I was expecting
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Posted 1 year ago
The item came with couple dents on the handle and main body. A little bit disappointed.
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Posted 1 year ago
Hi Please accept our scincere apologies. You should not have recieved a damaged product. Please get in touch with us with photos of the damage & we will rectify this straight away for you Best regards The Lupe Team
Posted 1 year ago
1. Attractive style. 2. Suction is good. 3. Ability to vacuum from carpet to hard floor is good. 4. Upright storage is convenient. 5. An extra battery is necessary. 6. To vacuum ceiling cobwebs, there either needs to be a longer extension or longer tubing. 7. It needs an optional strap for carrying when vacuuming stairs or using crevice tools for long periods of time. 8. There needs to be an unlocking device for the rollers, so any obstruction can be cleared quickly. 9. Emptying the collection bin is not straightforward and is a dirty job. Needs improvement.
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Posted 2 years ago
Thank you for your review & comments. I will of course feed these back to our deigners Best regards The Lupe Team
Posted 2 years ago
Love that I can replace parts, and it cleans really well. But it is the heaviest vacuum I’ve ever used, which was really disappointing. The main reason I wanted a smaller cordless vacuum was to make it easier to clean. This small vacuum is incredibly hard to push, nearly impossible on rugs.
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Posted 2 years ago
Vacuum cleans very well, great design. Battery life is terrible.
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Posted 2 years ago
Thank you for your feedback & I'm sorry to hear your are not happy with the battery life: you should get approx 15 minutes cleaning time on full power, however med & eco power modes provide suffient powerful suction for a longer run time. Please do get in touch with us if you feel the battery is not performing as it should Best Regards The Lupe Team
Posted 2 years ago
I like it but it's a bit heavier than i thought, But the suction power is incredible
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Posted 2 years ago
I so really wanted to love this vacuum cleaner, is not loud it works great. I am giving it just 3 stars because you cannot clean under the furniture. We made a lot of research before buying it, great reviews, but this issue was never mentioned in any of them. If you have modern furniture, like a couch or a bed, you will not be able to vacuum under it. You will have to move the piece of furniture in order to be able to vacuum, which is a big hustle.
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Posted 2 years ago
Thank you for your feedback & comments. The cleaner can be converted to handheld mode for harder-to-reach places. I will of course feed your comments back to our designers Best reagrds The Lupe team
Posted 2 years ago
I think it's good for small spaces or small messes. Definitely not for a whole household cleaning. I am not impressed with the ability to clean pet hair out of the container. It gets wrapped up around the filter and makes it hard to get the filter out to empty/clean it. I am also not impressed with its ability to suck when moving from carpet to tile, this is a problem with many vacuums though. It also doesn't suck anything debris up from the front when up against stairs or a door/wall. Also, a stip of felt came off the of the main head on the first use.
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Posted 2 years ago
Thank you for your comments & feedback. I'm sorry to hear you have not had a good experience with Pure Cordless. Please do contact us via our website & we can fix the felt strip for you as your machine will be under guarantee. Best regards The Lupe Team
Posted 2 years ago
I have two, long-hair Maine Coon cats. The hair gets tangled in the brush roller much more than I anticipated. Hair tangles were not an issue with my old Dyson which has since departed the scene. If I had it to do over, I'd get the Dyson V15. Worse, the hairs gets sucked into the dirt box and get pulled all the way to the top of the bin where it is impossible to get out without running water through the dust bin. The hair simply wraps around the top of whatever is in there and stays put. So cleaning it involves an extra water step. No such issue with the Dyson.
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Posted 2 years ago
Thank you for posting your review & for the feedback on the hair wrap. We are in the process of developing anti-hair wrap technology. The bin: the black cyclone & filter section at the top of the bin comes out, which allows you to empty any debris in the top of the bin. The cyclone & filter are both washable Please do contact us via our website if we can be of any assistance Best regards The Lupe Team
Posted 2 years ago
Pro’s The attachment mounting system is smart and always there when needed The unit shuts off the brush motor when in the upright storage position Suction seems to remain consistent as the bin fills Cons Performance on heavier carpet is acceptable but will not beat out a traditional corded vac The accessory hose is not long enough to use while still attached to the cleaning head. I wish there was a 24-inch extension wand for cleaning behind furniture and near the ceiling. I find myself hunched over all the time using this tool. I bought this over the Dyson mainly because I can buy repair parts for it. It’s a very handy vac for quick clean-ups. I still feel like I need a full-size upright for occasional deep cleaning.
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Posted 2 years ago
Thank you for your feedback: We are currently developing an extension hose that will click onto the wand & current hose giving a significant reach when cleaning. Best reagrds The Lupe Team
Posted 2 years ago
We have 2 cats and circular metal filter/screen is getting blinded. When trying to remove for cleaning, the fir gets compacted and jams the filter. We now empty after every use which isn't ideal.
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Posted 2 years ago
Hi Paul Thank you for your feedback; I'm sorry to hear you are struggling with cat hair. if you could contact us via our website I'd be happy to help further with the performance of the cleaner & animal hair Best wishes The Lupe Team
Posted 2 years ago
Lupe Technology is rated 4.5 based on 694 reviews