Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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pablo.montero@lupetechnology.com

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The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
I bought a refurbished unit. Interesting design, easy to use, battery life is good, no problem with long cats hair, lowest eco mode of vacuuming is enough for most cases, other 2 higher modes are rarely used by me and as you can imagine they are really powerful. Can be used in cars, works great. There are only 2 downsides: opening of the trashbin (there is a button to open it but you need to push closing anyway to open) and a bit too soft roll (I accidentally sucked a string that got stuck on the edge of the roller, I did not notice that it was sitting very deep and when I tried to pull it out I crashed quite large "spongy" part of the inside of the roller, I do not know if it affects its operation because I did not notice it, I am only concerned about its durability for the future).
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Posted 1 year ago
I really love all the features in LUPE! 👍🏼 It’s a great machine! One or two things comes to mind when thinking improvements: in addition to the strong and good floor brush bar, i would like a simpler one with no rolling bits at all (rollers suck loose carpets inside, witch is very annoying). And when vacuuming the stairs, simpler floor head would come handy! Thanks for a great machine, hope you take my suggestion seriously. Have a great summer! 😎
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Posted 1 year ago
Lupe has been great! I use it on both hardwoods and carpet. I have two dogs and it does great with dog hair! The only reason it didn’t get 5-star is because the waste container could be a little bigger.
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Posted 1 year ago
The vacuum is performing very well, feels powerful, and cleans my tile, hardwood, and carpets with no issues. I do wish the floor rollers were slightly wider, and that the battery life was slightly longer, or else ship the vacuum with two batteries. My house is ~1600 square feet, and I do need to charge the battery once to finish cleaning the entire house, though because the vacuum is cordless and easy to use quickly, I tend to clean only one room at a time, when it needs it, instead of doing a top-to-bottom whole-house cleaning.
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Posted 1 year ago
Overall a pretty good vaccum cleaner. A bit heavier than expected but not a deal breaker. The attachment holder that connects to the tube is a bit flimsy though.
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Posted 1 year ago
I have only had my Lupe for a week and it has been very impressive in it’s versatility and cleaning power. I thought my old Hoover Pet Pro vacuum was picking up a lot of cat hair (literally canisters full), until I ran this little sucker across my freshly vacuumed carpets. Literally packed the entire canister with each room I vacuumed. This little puppy picks up everything on the first pass, even with the power on the lowest setting. I also have not had an issue pushing it on carpet as some other reviewers had suggested. The battery life is great. After I full charge I managed to go over my whole carpeted house only using about 25% charge with the low power setting. The engine dust filter is miles above any other vacuum I have used in terms of practical cleanability and functionality, which is a huge plus. And speaking of practicality, this thing stands upright like a champ for having such a flexible design. Even my toddlers messing with wasn’t knocking it down. I did have a few qualms with the device though, all convenience related. The power button has the slightest play in it with a decently long spring mechanism, so that if you don’t give it a real good firm push straight on, it won’t trigger and the vacuum won’t turn on. Also, a minor gripe, when I push the release button on the waste canister the bottom flap will still stay caught on the release catch until I physically pull on the flap. Annoying - as I would expect the release button to have that extra 1mm to allow the bottom flap to freely fall out and not force me to goober my hand in all the falling debris. Similarly, the catch to re-engage the waste canister into the vacuum is so precisely fitted, that it requires two hands to push from both sides to ensure proper alignment and pressure to get it clicked in just right. With a small waste container, these two inconvienence factors start to get annoying quickly when vacuuming anything more than a Cheerios spill. My last gripe is that there is no memory on the suction or brushroll settings. Everytime you turn the vacuum on, the brushroll will always be on and the suction will always be at medium. Somewhat annoying considering that the manufacturer suggests being at low or “Eco” power settings. With this being a battery powered vacuum, my brain is conditioned to turn it off at any point I may not be actively vacuuming during a session because I know how much power a vacuum draws and I am not a huge fan of waiting on batteries to charge. But even with these minor engineering flaws, this vacuum is still 100% worth it for it’s ability to clean and adapt to any situation. The customer support team was extremely responsive when I had a question regarding shipping, and they kept me up to date the entire time when they had delays. And delays are understandable in a small business that is attempting to scale up. I think if they could get the price point down to about $450 USD then this vacuum would be a worldwide market dominating success, but it is still quite expensive as it is now. Maybe that price is because this is the only vacuum on the market that looks sexier than a Dyson.
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Posted 1 year ago
I am genuinely impressed by how simple the Lupe Pure is. You can just look at it, and understand what every part does! The only thing keeping it from a 5-star score is how often you need to manually clean the dust bin. Doubly so because the dust bin latch jams when exposed to dust. I’m hoping they’re able to improve it in future versions.
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Posted 1 year ago
I really like that it can stand on its own and that the battery is removable. It is a bit heavier than I expected. It's ok for me but my wife is fairly small with less muscles so it is less easy for her to use, especially on the carpet where the suction strenght is too much for her. I am also missing some way to fit the hoover under the couch all the way. I have a 14 cm gap so the hoover doesnt go all the way, and the accessories have a fixed angle so they don't let me vacuum there effectively either. I wish there was a extension with a rotating head to be able to do that.
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Posted 1 year ago
Overall impression is Very good. Positives: -Love how every component is easy to dismantle. Very convenient. -Love how the battery can be charged independent of the main body. -Love the idea of having parts easily replaced and upgraded in the future. -Suction is more than adequate for vacuuming around both solid floors and carpets. I tend to keep mine on the minus setting. -Personally love the design -Light weight and easy to carry, especially given how you can lift the main body away from the stand. Makes vacuuming stairs a breeze. -Switching between roller on/off and power +- is easy. Negatives: -Roller is turned On by default when switching on the power. Would prefer this being off at the start. - Roller is quite loud if you happen to have it on whilst vaccuming on hard floors. Although Lupe have said that the roller function isn't required for hard floors so perhaps not an issue. -Default noise is noticeably louder to my ear compared to my previous use of Dyson products. I tend to keep it on minus. - I haven't tested how well the roller manages hair when vaccuming around carpets. Neutral: -Others have suggested that the Lupe in black would look better and feel more premium.
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Posted 1 year ago
I overall would have rated as excellent except for one slight shortfall in the design of the collection. Pet hairs wrap around the filter and result in making it difficult to empty. If I could make a suggestion it would be to alter the filter area so that both filter and section that holds the filter, currently screwed down could be easily removed. This would enable access to the collection box to totally empty. As I said great vacuum and my wife loves the flexibility and suction power. Regards Peter Spence
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Posted 1 year ago
Works great. I only wish it had more of a self-propel feature.
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Posted 2 years ago
Overall good and quality product. Improvements can be made in the process of assembly of both parts of the bin - currently, residual material from the gluing is visiblе. Furthermore, adding rubber edge protection on the cleaning head will improve the protection of the unit against sharper furniture edges.
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Posted 2 years ago
It's a very good product however, it's heavy for someone who may have issues with hand, arm, shoulder conditions. I had to go to physical therapy the first couple of times I used it:{ Did not realize the impact it had on my well-being. Will need to go back to Dyson :{
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Posted 2 years ago
Gentelmen I just completed vacuuming about 3/4 of my home when the battery ran out and stopped me cold. I like the way the unit cleans both carpet and hard wood floors. I did find one thing objectionable and that is it pushes much harder than our DYSON V8. My LUPE is brand new so I suppose there will be some things I will learn about it over time but overall I like it.
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Posted 2 years ago
Probably a bit soon to review this product but it seems to work well so far. Not sure if one battery will be enough power to do the entire house but time will tell. I like the vacuum so far for sure though. Steep price, but pretty nice. I'll give it a 4 out of 5 and time will tell if it gets that 5th point or not.
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Posted 2 years ago
This vacuum cleaner has a great performance. However, there one point for improvement which the thickness of the vacuum cleaner. It’s impossible to clean under the sofa, bed, closet etc. Great plus about Lupe is the middle compartment can be detached which makes it easy to clear the stairs or sofa itself. Suction is great. Battery is great and roller is great.
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Posted 2 years ago
Good service. Fast delivery. Powerful.
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Posted 2 years ago
Hello Team, Your service and suppport is excellent but unfortunately I received the tool that you have sent which would end up having the same problem in few months of use as it’s not ups harder to a better design/build. With regards, Vignesh.
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Posted 2 years ago
Hello Vignesh Thank you for your feedback. We appreciate any feedback we receive and will pass this information on to our design team. Kind regards Lupe Technology
Posted 2 years ago
Overall I’m very happy with the Lupe vac. Great suction and features, no cord, no bags, adjustable to all surfaces, and did I mention- great suction! I do find using the attachments awkward and not as easy, but worth the inconvenience for overall plus’s. Maybe a longer hose to make it easier to maneuver and reach areas easier? My husband is thrilled that we can buy replacement pieces if needed and that’s a bonus! I would have rated it excellent if better way of using attachments, but I’m sure you’ll figure that out!
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Posted 2 years ago
Hello Thank you for your review. We appreciate any suggestions we receive and will pass this on to our design team. Kind regards Lupe Technology
Posted 2 years ago
Very good machine. I love it. a bit heavier than expected. I don't know if it's possible to go lighter, but it would be amazing if you could. Also if you can add a cord feature, as an additional option. I know the future is wireless, but batteries are less sustainable than a direct electricity plug.
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Posted 2 years ago
Lupe Technology is rated 4.5 based on 694 reviews