Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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pablo.montero@lupetechnology.com

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The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
Actual rating: 4.5/5 stars. I love this vacuum. It is superior to my previous Dyson, and the fact it is cordless is fantastic. The suction is great and over time I've pulled up lots of pet hair and dust from my carpet that otherwise likely would have just stayed. I don't really have complaints, but I will say the battery life isn't fantastic. I have an 800 sq ft house and I can do the entire house on the normal mode, but on high suction mode it only lasts a few minutes. Hopefully over time battery life can improve. The one thing I cannot evaluate, but is important to me, is the ability to service the vacuum if/when things break. This was a selling point to me originally, that parts would be available to fix it. I hope this is so because something will always break. Thanks for a great product, Lupe. I hope your business does well and is around for a long time.
Helpful Report
Posted 3 years ago
Hi Joshua Thank you for your positive comments & it’s great to hear you love our Pure Cordless. Regarding the battery: We would recommend using the eco mode as your default setting as the suction power on eco is excellent and will still get your carpets deep cleaned. Alternatively, spare batteries will be coming online for sale soon. Please keep an eye on our website. We really do appreciate feedback & I will pass your comments on to our team Best The Lupe Team
Posted 3 years ago
I’m really liking everything about it except the short hose - I was vacuuming my couch today and I found the hose length inadequate. The suction is outstanding, the removable battery and battery life is awesome! Quite pleased so far!
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Posted 3 years ago
Hi Heidi Thank you for taking the time to reach out regarding your experience. I will share your thoughts and feedback with our team directly for further review Kind regards The Lupe Team
Posted 3 years ago
Great vacuum and a huge improvement over my aging V6 Dyson. Overall, VERY impressed with the vacuum, it’s suction/power, portability, and repairability. You guys did an awesome job. The only place where it’s fallen short for me compared to the Dyson stick vacuum is when it comes to vacuum dog beds or thick rugs. The algorithm in the motor shuts off the roller so that it’s unable to clean up the fur. Previously with the Dyson, I could run the brush roller over the dog bed or rug without worrying about it shutting off. Other than that, great product all around!
Helpful Report
Posted 3 years ago
Hi Brian Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers & I will pass your comments & suggestions back to our engineers & design team for their review. Best regards The Lupe Team
Posted 2 years ago
The Lupe vacuum cleaner is very efficient , powerful , sleek and fairly long lasting battery. It does an excellent job of picking dust and debris. If you don't have dogs that shed this would be almost perfect. It does a good job of vacuuming the hair, however the problem is with emptying the canister. Most of the hair gets stuck around the filter. So every time to empty the canister I have to open the filter also and remove the hair from there. That is why it lost 1 star. If it wasn't for that it would be a 5.
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Posted 3 years ago
Hi We really do appreciate feedback from our customers experiences. I will pass you comments on to our team. Thank you again The Lupe Team
Posted 3 years ago
I like the capacity of the bin and how easy it is to empty. The filters are easy to get at and maintain. The suction is good on all levels. I am very happy with it so far, the only thing that can be improved is the tool holder, sometimes the tools fall off.
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Posted 3 years ago
Hi Micheal Thank you for taking the time to review our Pure Cordless. I will make sure your comments are fed back to our design team Kind regards The Lupe Team
Posted 3 years ago
Its taken a while to get to understand how best to use this vacuum...but now that I have, I am generally pleased with it. The two main problems Ive encountered are that the foot of the vacuum tends to lift up and not stay parallel with the ground, and the release flap on the bin is regularly jammed...however the power and suction are very impressive and it DOES have a good battery life, as long as you use it in eco mode. The wand attachment could do with being longer as well...but apart from this, its a good product!
Helpful Report
Posted 3 years ago
Hi Johnathan, Thank you for reaching out and apologies for the issue you have had with your Pure Cordless. I have passed your details onto one of our engineers that will be in touch with you shortly as the head of the machine should stay down when in use. Best, The team at Lupe
Posted 3 years ago
The unit is well-built, the components interface well, and it performs nicely. The wheels could roll a little easier... ball bearings? And, it's a little heavier than I had hoped... but not prohibitively. You will need an extra battery to cover 1000+ sq.ft. But, it's ideal for a quick touch-up when you don't want to get out the big rig.
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Posted 3 years ago
Hi Cliff Thank you for taking the time to provide a review for our Pure Cordless. I will make sure your comments are fed back to our design team. Kind regards The Lupe Team
Posted 2 years ago
The vacuum performs very well but I find the dirt container to be pretty small and difficult to empty completely.
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Posted 3 years ago
Hi Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers. I will pass your comments & suggestions back to our team for their review. Best regards The Lupe Team
Posted 2 years ago
We are impressed with the design and quality of the Lupe vacuum but this is still early days so it remains to be seen whether it "has legs". We were less enamoured of the confusing post-order communications (or lack thereof) with incorrect and confusing information from DPD and no shipping updates on our Lupe order page.
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Posted 3 years ago
Hi Michael Thank you for taking the time to post your review. Our apologies for any difficulties you had with our courier. We really do appreciate feedback from our customers & I will pass your comments back to our team for their review. Best regards The Lupe Team
Posted 2 years ago
Love everything about this vacuum, except one thing. Would of gave it 5 stars, but when dumping out the container, I found hair gets easily tangled around the filter and is super hard to reach up into the container and remove. Otherwise no complaints!!
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Posted 3 years ago
Hello Don Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate your feedback and will pass your comments back to our team for their review. Best regards The Lupe Team
Posted 2 years ago
The vacuum itself is fantastic when used in the upright position. It picks up a lot of dust and dirt our previous vacuum did not. I find this falls short in 2 areas: batter life (specifically on “high” mode), and when using the hose to vacuum corners, vents, etc. The suction does not seem near as strong, nor really strong enough to pick up a lot. We really like this vacuum though - it works fantastic on the floors!
Helpful Report
Posted 3 years ago
Hi Riley Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers & I will pass your comments & suggestions back to our team for their review. Best regards The Lupe Team
Posted 2 years ago
The performance is amazing. However the battery runs down frustratingly quickly and it’s not currently possible to buy a back-up battery to keep a charged up battery in hand.
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Posted 3 years ago
Hello David Thank you for posting your review & letting us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers & I will pass your comments & suggestions back to our team for their review. Best regards The Lupe Team
Posted 2 years ago
Terrific vacuum. Suction is amazing. Battery charge lasts past what I need for the whole house. Only took off one star because it’s loud and heavy for a cordless vacuum. (i’m 70 years old so maybe that isn’t a fair appraisal :-)) I love mine.
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Posted 3 years ago
Great vacuum! Wish it came with an attachment to vacuum stairs and worked better on thick carpets.
Helpful Report
Posted 3 years ago
Overall come I think this is a great vacuum. There is definitely some room for usability improvement, but as far as functionality goes, it's top notch.
Helpful Report
Posted 3 years ago
Great base technology - lots of suction. However, the device has several shortcomings. The hose is MUCH too short. It's impossible to clean high ceilings with it, without having to hoist the entire unit up to about shoulder level. The lack of edge cleaning on the brush head is also a major bummer, as it means I need to go back over the baseboard edge with the crevice tool. Stairs are just too fidgety with this unit. A suction-powered small brushhead would be an ideal accessory for stair cleaning.
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Posted 3 years ago
I absolutly love it. It's light weight and does a brilliant job. My only real complaint is that it needs frequent uncloging of blockages.
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Posted 3 years ago
Suction is impressive. Quality is inconsistent. Tank doesn’t click in easily or consistently, buttons are cheap, brush roll stalls out easily and seems Like it could be automatically limited by power level? Converting to a hand device is irritating and hose is not as useful as I imagined. Tank get jammed with hair and dust and is difficult to empty and clean out. Filter is easy to access and power and sound are impressive.
Helpful Report
Posted 3 years ago
Hi there, Thank you for your review of the Lupe Pure Cordless and sorry to hear you are having difficulty emptying it. See below the full procedure to clean your bin: - Step 1. Press the bin release button. This will release the bin from the machine. - Step 2. Remove the bin from the machine. - Step 3. Remove the cyclone from the bin by pinching the tabs and pulling. You may have to twist, pull and wriggle the cyclone to help remove it. Ensure the cyclone is fully removed from the bin. - Step 4. Press the bin base release catch and open the bin base to empty all of the debris. You may have to shake the bin to remove it all. - Step 5. Use your hand or a cloth to brush any remaining debris off the cyclone and bin. - Step 6. Insert the cyclone back into the bin. There is a shortened 3 step diagram on the back of the bin to help remind you what to do each time you empty the bin. With regards to the brush roll, you have the option to turn it on and off from the buttons at the front of the machine. Please feel free to reach out should you have any questions. Best, The team at Lupe
Posted 3 years ago
I love the manoeuvrability of the Lupe in its upright position, it will turn on a dime. I love that I only have to put my foot on the base and pull the handle back to be in my way - no pesky settings for different surfaces. And the weight of it, it feels solid and durable. Suction is excellent. Also love how easy it is to empty and remove filters for cleaning. There is one think I would change or an option I would offer for us short people. An extendable handle for when I have it in the hand held mode. Or an extension I can attach - as a very short person there is not enough length in the fixed part of the hose.
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Posted 3 years ago
LOVE it. Really. Small, powerful and versatile. IMHO it should be sold with two batteries...period. Plenty of time on one battery for basic cleaning, but "deeper" cleaning needs two batteries.
Helpful Report
Posted 3 years ago
Lupe Technology is rated 4.5 based on 694 reviews