LUSH Cosmetics Reviews

2.5 Rating 358 Reviews

36 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.5

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5

Popular Questions:

Delivery

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Customer Service

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How long does LUSH Cosmetics take to deliver?

Helpful Report

(3 weeks ago)

LUSH Cosmetics normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ Made an order for my daughters birthday present on 30th june, said 2-4 working days, ofcourse it wasn't when I enquired about the tracking on the 3rd day I got a reply on the 4th working day, they said sorry delivery is 5-7 working days. ”

- Anonymous

“ Day 7, the order comes by but fails to be delivered because “no one was home at the delivery time”, despite me waiting around at home all day for this order. ”

- Anonymous

“ Pushy, overally aggresive sales associates, comically overpriced, misleading labels, online delivery terrible. ”

- Anonymous

LUSH Cosmetics Reviews

Delivery - Slow