LUSH Cosmetics Reviews

2.3 Rating 265 Reviews
31 %
of reviewers recommend LUSH Cosmetics
Based on 265 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 51%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of LUSH Cosmetics.
How quickly does LUSH Cosmetics resolve customer queries?
(2 weeks ago)
Greater than 46% of reviewers feedback is LUSH Cosmetics takes over a week to resolve customer queries.
(2 weeks ago)
Industry Average
Sophia at Queen St . W was a absolute pleasure. Very helpful with great customer service!!!
- Maryann Sprajcar
Her exceptional customer service skills, genuine care, and unparalleled dedication truly set her apart.
- kim
I just visited the following store: Forum Shops at Caesars - Las Vegas, NV 89109 Rose was a Rock Star - I have never had such great customer service. You have made a consistent customer as a result!!
- Mike & Sarah