LUSH Cosmetics Reviews

2.3 Rating 268 Reviews

31 %

of reviewers recommend LUSH Cosmetics

2.3

Based on 268 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5

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Delivery

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Customer Service

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How quickly does LUSH Cosmetics resolve customer queries?

(3 weeks ago)

Greater than 48% of reviewers feedback is LUSH Cosmetics takes over a week to resolve customer queries.

(3 weeks ago)

69.64%

Industry Average

“ Ten out of ten for both their customer service and products. ”

- Anonymous

“ Sophia at Queen St . W was a absolute pleasure. Very helpful with great customer service!!! ”

- Maryann Sprajcar

“ Her exceptional customer service skills, genuine care, and unparalleled dedication truly set her apart. ”

- kim