LUSH Cosmetics Reviews

2.3 Rating 256 Reviews

30 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.3

Based on 256 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Popular Questions:

Delivery

How does LUSH Cosmetics deliver? How long does LUSH Cosmetics take to deliver? Does LUSH Cosmetics deliver on time? How is accuracy and good condition of items delivered by LUSH Cosmetics?

Customer Service

How can I contact LUSH Cosmetics? How quickly does LUSH Cosmetics resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of LUSH Cosmetics.

Visit Website

How quickly does LUSH Cosmetics resolve customer queries?

Helpful Report

(1 week ago)

Greater than 46% of reviewers feedback is LUSH Cosmetics takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

70.59%

Industry Average

“ Her exceptional customer service skills, genuine care, and unparalleled dedication truly set her apart. ”

- kim

“ I just visited the following store: Forum Shops at Caesars - Las Vegas, NV 89109 Rose was a Rock Star - I have never had such great customer service. You have made a consistent customer as a result!! ”

- Mike & Sarah

“ Have been using their products for years. Today's demonstration of customer service from Victoria at UTC La Jolla was exceptional and stood out amongst the rest. She went beyond recommending a product, she built personal connection and while I stood in a long line as only 1 register was open she asked me if there were any products I would interested in sampling. I've never felt so patient to stand in line. Thank you Victoria! ”

- Anonymous

LUSH Cosmetics Reviews

Customer Service - Good