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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Mr C
Verified Buyer
“You charge Criminal Prices! The bus service is exceptional but the cost of parking for one day shouldn't be 30 quid. That's insane. Also 2.50 to get to the drop off”
Helpful Report
Posted 10 years ago
Miss C
Verified Buyer
“Quick easy to find an stress free experience”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“Short stay parking at Luton is convenient because you can walk to the terminal in less then five minutes. Finding a space isn't the easiest - each long row has the end blocked off so if there isn't a space you have to reverse back! Prices are in line with other short / medium stay car parks at regional airports.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Simple and efficient. Bus arrived quickly, dropped off outside departures. Return journey just as simple - wait a few minutes for the bus, hop off at the right number, and the car is waiting. All good, thank you.”
Helpful Report
Posted 10 years ago
Miss C
Verified Buyer
“On arriving back at Luton from my destination - on a very early flight - I was told, quite rudely, by the bus driver that I was not allowed to bring my coffee on board. Despite having paid £2+ for the coffee, and not yet even having had a sip! I was forced to leave it behind to take the bus back to the car park. There were no visible signs indicating that drinks were not allowed on the bus, and the drive was unnecessarily rude and bad-tempered about it. Not the 'welcome home' I was hoping for!”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“Frequent buses and short transfer time - an hour from touch down to being in the car!”
Helpful Report
Posted 10 years ago
Mr S
Verified Buyer
“Stayed in short stay car park at Luton. Price was OK, and car park is fairly close to the terminal. However, the car park itself resembles a building site (the surface is terrible - rutted with pot holes) and it's hard to find a space because the ends of each row are blocked off - so twice I had to drive to the end of a row and then reverse all the way back because there were no spaces.”
Helpful Report
Posted 10 years ago
Ms K
Verified Buyer
“Location was fantastic - easy walking distance to the terminal. It was however, not a great car park in terms of - potholes and huge puddles - dead ends e.g. if you think there is a space down a row, and there isn't, you have to reverse back out because the cars are parked up to the end - walkway to terminal - this was blocked at the bottom end because of building work but only found this out after traipsing down there with my case.”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“easy peasy lemon squeezy”
Helpful Report
Posted 10 years ago
Mr K
Verified Buyer
“Easy to book, reasonably priced, with automated number recognition on arrival and efficient and reliable shuttle bus service we found this service excellent.”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“All great save for when leaving. It was late and having packed three children and the luggage into the car we just wanted to get home. However, on putting the ticket into the machine, we were told we owed a further £37. We then had to ask for help from an attendant in the car park and were told that, as we had pre-booked, we had to press for assistance having dug out our booking reference number. The exit was therefore more complicated than it needed to be.”
Helpful Report
Posted 10 years ago
Mrs M
Verified Buyer
“Very convenient - only few minutes from airport, buses evey few minutes”
Helpful Report
Posted 10 years ago
Mrs S
Verified Buyer
“No issues. Short walk to the terminal. Good value”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“It took approx 20 minuets to find a parking place.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Very well sign posted to the Mid term car park, however the two lane approach to a roundabout and then a single lane exit caused an amazing queue at 05.30 on a Sunday morning. This combined with additional queues through airport security meant we nearly missed the flight to Nice with Easy jet. Please let me have name and email address of Operations Director for Luton airport. Thanks Jonathan Welch”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“the Park & Fly option is excellent (this was the second time we have used it) ... near to departures and helpful staff.”
Helpful Report
Posted 10 years ago
Mr T
Verified Buyer
“Very Poor Because I am confused why you are asking my opinion of parking at Luton 2 weeks before my booking is due?”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“Good collection from car park and return. Much better than our previous experience when there was a long wait for return bus and had a very crowded bus as a result.”
Helpful Report
Posted 10 years ago
Mrs O
Verified Buyer
“I haven't used the car park yet. Did you want a review of the Internet booking system?”
Helpful Report
Posted 10 years ago
Mr N
Verified Buyer
“Booking process was good.That'sas far as I've got so far-won't put it all to the test until later today.”
Helpful Report
Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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