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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Getting in and booking is easy, it was annoying that there was no short term space left when I booked, but I guess I left it too late. The bus service is reliable and regular. Large sections could really do with be re-paved though as they're quite rough.
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Posted 10 years ago
Short stay is great for short business trips. Website could be more helpful with time slots (15 min not 1 hour intervals) Could not change booking 26 hours before arrival.
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Posted 10 years ago
Easy to use, system works well.
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Posted 10 years ago
Arrived an hour early and was worried about an extra charge but it never happend also had a ticket stolen along with my wallet which wasn't a problem on exit either. Very good service will use them again
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Posted 10 years ago
Very close to the main terminal.Very well sign posted with a number of bus stops with clear instruction for the return journey. all together very efficient!
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Posted 10 years ago
Your quick drop parking is outstanding. The staff are polite and very good at there jobs. It is a great shame that the rest of the airport is not as good. Printers that don't work at checkin desks. Escalators that don't work, again. Card machines that don't work in the duty free. I'm sorry sir, they have not worked all day, you can only pay cash is what you are told. Ant the worst thing of all is that when you go through the gate and down the stairs to bord the aeroplane you are met by locked doors in front of you and 150 people packed into the stairwell behind you with no way out and no staff supervision. I feel that this is a health and safety issue that needs to be addressed before it turns into a tradgerty. I have reported this on meny accessions to your staff, and the reply is. We have a staff shortage. I do hope that this shortage does not cost someone their life.
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Posted 10 years ago
Short stay is shoddy like the rest of Luton airport. Coming out of the exit of domestic arrivals you have to cross 3 potential lines of traffic or go round a long walk to get back to short stay.
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Posted 10 years ago
I left my car for one week, to find my car scratched and dented and no were to report it.
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Posted 10 years ago
Arrived an hour early and was worried about an extra charge but it never happend also had a ticket stolen along with my wallet which wasn't a problem on exit either. Very good service will use them again
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Posted 10 years ago
Quick and convenient.
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Posted 10 years ago
The booking is very easy, and entering the car park was simple, with plenty of parking available. However the transfer to the airport was unreliable and definitely doesn't run as often as advertised.
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Posted 10 years ago
Your quick drop parking is outstanding. The staff are polite and very good at there jobs. It is a great shame that the rest of the airport is not as good. Printers that don't work at checkin desks. Escalators that don't work, again. Card machines that don't work in the duty free. I'm sorry sir, they have not worked all day, you can only pay cash is what you are told. Ant the worst thing of all is that when you go through the gate and down the stairs to bord the aeroplane you are met by locked doors in front of you and 150 people packed into the stairwell behind you with no way out and no staff supervision. I feel that this is a health and safety issue that needs to be addressed before it turns into a tradgerty. I have reported this on meny accessions to your staff, and the reply is. We have a staff shortage. I do hope that this shortage does not cost someone their life.
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Posted 10 years ago
Easy parking Clear signposting Relatively smooth departures Good range of food outlets and shops
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Posted 10 years ago
It took ages to find a space to park.
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Posted 10 years ago
the state of the ground in the short term car park is poor. It clearly needs resurfacing. Very hard to pull suitcases along and lack of suitcase trolleys
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Posted 10 years ago
Too expensive and too far from terminal
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Posted 10 years ago
The short term car park is a disgrace. No proper tarmac surface, but instead a crumbling, pothole filled mess, which over time has turned into a gravel appearance because of the dilapidation. Makes me shamed to be British when this is the best we can do at one of our major airports.
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Posted 10 years ago
The parking is a shambles, very badly maintained, security is lax and my car got dented by someone else parking too close (since there's no bays painted anywhere). Disgusting.
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Posted 10 years ago
Quick simple and easy
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Posted 10 years ago
Great value and fast service by buses
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Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews