“I waited 3 weeks for my order, then emailed customer service. Took them an additional week to let me know the product is out of service and I would be refunded. I needed the dress for a wedding, so disappointing! They should have reached out to me, instead I waisted time trying to find out what happened. I won’t shop here again.”
Hey there, We're very sorry to hear that your order have been cancelled and completely understand your disappointment. One of our customer service representatives is already looking into this for you. - Lyst
Hey there - Thank you for the positive review! We are so glad to hear that we were able to help you and you love our alert notifications. Happy shopping! - Lyst
Hi Carlos - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi Tywan - We're sorry to hear you received the wrong hat! We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst
“Ruth, the person who answered my request has been very helpful. More so than some high end retailers I have dealt with. I appreciate the customer service.”
Hey there - We're glad to hear that Ruth was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst
“Lyst is convenient & offers excellent selection of designer products. Only wish there is a way to know if a product is in stock or not. I submitted an order which was cancelled and told to go directly to vendor site only to find out item in my size is no longer available, very disappointed :(
But will use Lyst again.”
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
“Very happy with this agent company for multiple designer outlets , was a little worried at first , as there was a slight delay I miss calculated on time for the the e-mail for shipment , but contacted lyst , and they were very quick to reply to me , very polite and thorough ! I strongly recommend this company for honesty and reliability .”
Hey Liam - Thank you for the wonderful review! This means a lot to us. We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
