“Yes I feel cheated!! I ordered a complete cotton suit & got the COD paid in full & when opened the packet, just a 3rd grade rayon kurti that too not of my size. How easy it was for such a branded company to play around with your Good will.”
Hi Shweta - We're sorry to hear you received a different size for the item you just purchased. We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hey there - thank you for your review. I am sorry to hear about the delay in your account deletion request. Upon checking, your request is already in process & your account will be totally deleted and so all your data with Lyst too within 30 days of your request.
Please note that this time frame is established by GDPR.
I hope this information helps. - Lyst
“Hi,
I was very happy with the costumer service. I was helped by a lady called Ruth, she was replying to my enquiries quickly and patiently for few days in the row. She was contacting a retailer for me.
I needed a shoe insole size in cm and she asked for it to be done for me and provided me with an information promptly.
She was very friendly and officiant at the same time. I was very pleased.”
“The worst check out ever. I shop on line all the time. Thus us so bad I try the the way customer service told me to do and nothing works.Last a new customer.”
Hey Victor - thanks for your feedback. I am very sorry to hear about the issue you've encountered while checking out. One of our customer care agent has contacted you to further assist you with your concern. - Lyst
Hey Catherine- We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst
Hi Josephine, we are so sorry to hear that you haven't received your refund yet. A member of our Customer Care Team has contacted you directly to resolve the issue. We apologise for the inconvenience this has caused you. -Lyst
Hey- Thanks for the 5-star review! We are so glad to hear that we were able to provide you with a great service and the item you are looking for. Happy shopping! - Lyst
“They advertise some shoes at a price that is not real, the ad is still online after five days of notifying the customer service, which tells me that they cannot be responsible for the advertised prices, but I imagine that they are responsible for verifying that the ads are real. The website should be responsible for what is advertised on it.”
Hi Pablo, I am so sorry to hear you've seen a price discrepancy on Lyst's ad. A part of our Customer Care Team has been in touch with you to resolve this matter. Apologies for the inconvenience this has caused you. -Lyst
“The customer service was very helpful, quick, kind and solution oriented! Especially Ruth, I’m very grateful to her ! I’m amazed by her problem solving qualities and by her quickness! Thank you again🙏”
“Customer service is quick to reply and to provide assistance. My purchases from Farfetch and Jomashop were shipped quickly and items arrived in excellent condition. LYST has been a great app to use in searching for luxury items.”
“Originally I subscribed to this website because there was a certain style of Timberland Euro Sprint hiker boots I was looking for. I guess Timberland is no longer manufacturing it because wasn't able to find them, but LYST has a huge listing of other options for consideration.”
“Very happy to deal with Lyst, my purchase was cancelled but as soon as I contacted the customer care team they really sorted it out, my purchase is for my wife's birthday so it was really important for me to solve this issue. Well done lyst.”
