Hey there, Thank you for your feedback. I am very sorry to hear that there has been an issue with the payment method you've used in placing an order. A member of our customer care team will be contacting you to assist further with this concern. Apologies for the inconvenience - Lyst
“I was looking for my delivery on a pair of Face Masks that were bought from Lyst.com, and they delivered my package as soon as they were able to, and I finally received them, and are very happy with my order. I Thank Bruno, the Lyst Rep. for going out of his way in making my experience a happy one.”
“Speedy response to my enquiry, and follow up to check outcome.
Very Pleased with the customer service.
Would definitely recommend Lyst to my contacts.”
“I made an order on August 2, 2021 for the Adidas Face Masks from Lyst.com, and after 3 days of calling and sending Emails to see when and what day I will receive it, I finally received my item in the mail today August 14, 2021. Great I am happy now I got my item.”
“I bought a pair of Adidas Face Masks from Lyst.com on August 2, 2021, and haven't received any info on when I should be receiving my order, and have made several attempts to get in contact with this Company, and have been ignored, and no-one has gotten back to me to say where my order is. I don't like to be ignored especially when I pay for an item, and don't get any info of when I should receive it, or a tracking or order number for said item. I need to know where is my package ?????. en quote.”
Hi Karla, I am sorry to hear that you still haven't received your order and that you haven't received a response yet. A member of our Customer Care Team has been in touch with you to assist you with this matter. Apologies for the inconvenience caused. -Lyst.
Hi Toni, sorry to hear you haven’t received your order from the retailer. We have now escalated this with the retailer and asked for the current status of your order. A member of our Customer Care Team has reached out to you to assist you with your concerns. -Lyst
Hi there, I am so sorry to hear that you are not satisfied with our service. A member of our Customer Care Team has reached out to you to assist you with your concerns. -Lyst
Hi Aaron - I am so sorry to hear that you are not satisfied with our service. A member of our Customer Care Team has reached out to you to assist you with your concerns. -Lyst
“The people they retail for aren’t reliable and the order I placed never turned up with no communication from the retailer or Lyst. Unable to get hold of the retailer, I contacted Lyst only to be given the retailers details and explaining they basically can’t do anything. I would not order from here ever again. Seems like a scam. I have contacted the retailer now and see if I ever get a response. I don’t know why no one is taking responsibility for an item I placed an order for through their app.”
Thanks for your feedback. We're very sorry to hear that. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. A member of our team will contact you directly to assist you. Also, please feel free to email us on customercare@lyst.com for any feedback you'd like to give, Lyst!
“Hello
I am very happy to contact you because of me running I did not incur received my delivery
My name is bouchouik youness I live in
BRANDS OF VALDECILLA 1PO2DCH TORRELAVEGA CANTABRIA 39300
Here is the order number of my order 1430721165744
thank you for your comprehension”
Hi Diane, Thank you for the 5-Star review. We're sorry to hear that the item you're looking for is still not available with our retailer - if you have queries please feel free to contact us at Customer-care@ly.st
Hey there, Thanks for your review. We are sorry to hear about the misunderstanding. One of our customer agents will reach out to further assist you with this concern. - Lyst
