Lyst Reviews

3.8 Rating 1,724 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Firstly the level of communication has been brilliant, I feel that my request was well handled and I'm really satisfied with the outcome. Thank you support team.
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Posted 1 year ago
Hey there - thanks for the 5-star review! We're so glad to hear that you were satisfied with our service. Have a wonderful day!
Posted 1 year ago
კი მივაწოდე
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Posted 1 year ago
Really professional group with good customer care
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Posted 1 year ago
Hey there, thanks for your 5-star review. We are glad to hear that you're pleased with our service. Have a great day - Lyst
Posted 1 year ago
Everything is good in your site! Thank you very much
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Posted 1 year ago
Hey Loretta, thanks for your 5-star review. we are glad to hear that you're loving our website and our services! Happy Shopping! Have a great day - Lyst
Posted 1 year ago
very good courier service, I had some questions but got a reply in a moment. I'm really satisfied
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Posted 1 year ago
Hey Jeff - thanks for the 5-star review! We're happy to hear that you were satisfied with our service. Have a lovely day!
Posted 1 year ago
I had problems trying to get through to Roman Original regarding a refund. Eventually got through to Ruth at Lyst who was extremely helpful and resolved the situation. Very impressed with the service. Thank you
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Posted 1 year ago
Hey Jeannie - thank you for the 5-star review! We're glad to hear that Ruth was able to help you here. Have a great day!
Posted 1 year ago
I had the pleasure talking to Ruth! Ruth, is amazing! Ruth was so informative and patient with my situation!
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Posted 1 year ago
Hey there - thank you for the 5-star review! We're glad to hear that Ruth was able to help you here. Have a lovely day!
Posted 1 year ago
One word, Daniela! Give her a raise you’re lucky to have her.
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Posted 1 year ago
Hey there - Thanks for the 5-star review! We're so glad to hear that you were happy with the service Daniela gave you. Have a great day!
Posted 1 year ago
Fantastic dialogue with Carl. Informative and great customer service. Have not received goods yet but on route as per delivery plan.
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Posted 1 year ago
Hey Peter - thanks for the fantastic review! We're so happy to hear that Carl was able to help you here. Have a great day!
Posted 1 year ago
Very good and quick service . Thanks a lot
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Posted 1 year ago
Hey there, thanks for your 5-star review. we are glad to hear that you're pleased with our service. Have a great day - Lyst
Posted 1 year ago
Hey there - thanks for the 5-star review! We're so glad to hear that you are happy with our service. Have a great day!
Posted 1 year ago
I ordered twice from them. My first experience was excellent. I received my item earlier than expected and communication was on point. My second item, I didn't really get communication from the seller, my item arrived late and communication suck. Lyst helped me out greatly with that though. They communicated with the seller for me and my item actually came the next week. I had to return it because my event passed. I will continue ordering though. I won't let that experience stop me. Thank you
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Posted 1 year ago
Hey there, thanks for the great review! We're so pleased that you had a great first experience and look forward to assisting you with your next order too. Have a great day - Lyst
Posted 1 year ago
I was new to the website and had a question about ordering. I contacted customer service via email and the response from Ruth was quick, thorough, and easy to understand which answered my question! Ruth also followed up to make sure all was well. VERY IMPRESSIVE!!
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Posted 1 year ago
Hey there, thanks for your review! We're always happy to help and are so pleased Ruth was able to get this sorted for you! Cant wait to have you shop with us soon. - Lyst
Posted 1 year ago
Replies are completed effectively and fast, they are very nice and try to be as of much assistance s they can. I will definitely order from here again
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Posted 1 year ago
Hey there, thanks for your review! We were so happy to be able to help. Looking forward to having you shop with Lyst again. Have a great day - Lyst
Posted 1 year ago
Answering Quickly
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Posted 1 year ago
Hey Damaris, thanks for your 5-star review. we're pleased that we're able to assist you with your order. Have a lovely day - Lyst
Posted 1 year ago
I originally had an issue with my order but upon contacting them it was quickly resolved and my shoes came the next day! Would use again
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Posted 1 year ago
Hey there, thanks for your review! we are glad to hear that we are able to assist with your order. hope you'll love your shoes! Have a great day - Lyst
Posted 1 year ago
Excellent. Extremely QUICK response providing advice in a professional manner.
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Posted 1 year ago
Hey Denise, thanks for your 5-star review! We are so happy that we were able to help you and resolve your query. Have a great day - Lyst
Posted 1 year ago
Perfect service when my package dus not arrive
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Posted 1 year ago
Hey there, thanks for your 5-star review! we are glad to hear that we're able to assist you with this. Hope your order will be with you soon! Have a great day - Lyst
Posted 1 year ago
Excellent job! Chris helped me a lot in refund. Very kind and intelligent . I really appreciate it. Thank you!
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Posted 1 year ago
Hey there, thanks for the 5-star review! we are pleased that you are satisfied with the level of service you've received from Chris. As always, feel free to reach out to our team if you have other questions. Have a lovely day - Lyst
Posted 1 year ago
great service
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Posted 1 year ago
Hey there - Thank you for the wonderful review. We're glad to hear that you appreciate our service. Have a great day! -Lyst
Posted 1 year ago
Very good and helpful customer service. You done your best to help, however I am still awaiting my refund from Roman Originals.
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Posted 1 year ago
Hey there - thanks for the excellent review. We're glad to hear that we're able to help you here. Have a great day! -Lyst
Posted 1 year ago
Lyst is rated 3.8 based on 1,724 reviews