Hi Diane, Thank you for the 5-Star review. We're sorry to hear that the item you're looking for is still not available with our retailer - if you have queries please feel free to contact us at Customer-care@ly.st
“I spoke to a gentleman named Carl who was just lovely. He understood my issue and moved fast to put it right. Carl needs a wage rise I think. Top notch”
Hey Mary Ann - Thank you for your kind words! We are glad to hear that John was able to help you. Customer trust is our priority. Have a fantastic day! - Lyst
“Exceptional customer service!
Ruth from customer service was helping me with the return every step of the way, always responding very promptly and kindly.
Very happy as got my two pair of shoes half price. I decided to return one pair and the return was free!”
Hi Anna - Thank you for your kind words! We are glad to hear that Ruth was able to help you. Customer trust is our priority. Have a fantastic day! -Lyst
“I turned to you it turns out that by mistake
I made an order for River Iceland sneakers
I do not know how I came to you
I wrote that I made an order and even paid by credit card
And the website said the payment was complete
And I saw in the credit account that the money went down
But they did not send me an email or a tracking number
And I do not know what happened to the invitation
Dear Carl, helped me a lot and tried to figure out what exactly happened
Made inquiries and finally figured out where I ordered from and even sent me a link
Who should I be in touch with?
Amazing to me even though I am not considered a customer and I did not buy anything from you
You have given me such a service
I wish everyone was as professional and even nice as Carl
He really is a treasure to be cherished
Bilha Elias
Israelנןךיש”
Hi Bilha - Thanks for your wonderful review! We are delighted to hear that Carl was able to help you. Customer trust is our priority. Have a fantastic day! -Lyst
Hey there - thank you for your review. I am sorry to hear about the delay in your account deletion request. Upon checking, your request is already in process & your account will be totally deleted and so all your data with Lyst too within 30 days of your request.
Please note that this time frame is established by GDPR.
I hope this information helps. - Lyst
“Hi,
I was very happy with the costumer service. I was helped by a lady called Ruth, she was replying to my enquiries quickly and patiently for few days in the row. She was contacting a retailer for me.
I needed a shoe insole size in cm and she asked for it to be done for me and provided me with an information promptly.
She was very friendly and officiant at the same time. I was very pleased.”
