Hey Ayobami - thanks for leaving a review. It was a pleasure to help you, hope to see you back soon. If you have any more questions just please hit us up! Bruno
“I have bought several items from this site through stores I shop at, and have been given sale prices that I wouldn't have gotten through the sites themselves. Items that were subject to be dis-continued and I've gotten them at extremely lower prices. Delivery is fast, returns and refunds were given right away within days, and just fun to get items that no-one else has, That's a real good benefit to have.”
Hey Karla - thanks for leaving a review. We do our best to find the lowest prices and offering a great shopping experience to our customers. We hope to see you enjoying our platform again very soon. Have a fantastic day. Lyst
Hey Pat, thanks for leaving a review. It's lovely to hear we're helping you to find your items. Hope to see you soon using our platform. Have a great day. Lyst
“I was able to find what I wanted for a good price. These birkenstocks I purchased were not available anywhere but on lyst. They are a Christmas gift and I hope they like them as much as I love mine.”
Hey - Thanks for leaving a review! We're glad you're enjoying shopping at Lyst. It just puts a big smile on our faces to hear we helped you to find a lovely Christmas gift. Happy shopping! Lyst
“Misleading app. On Lyst app everything appears available, but once you click on the item.. the size, the price is not the same as on Lyst app itself.
Not highly recommended.”
Hey Olya, we're sorry to hear that you've seen a price discrepancy. This isn't an app error as all prices are set directly by the retailer. We apologise if the retailer’s current price has not yet updated on Lyst. Thanks for sharing your feedback as we're always working to improve our services. Best wishes, Lyst
“I bought a disk chain necklace a few months ago, but did not get it out of the box because it was a gift for my daughters birthday and just wrapped it. Yesterday my daughter opened her gift and when she got it out of the box, she noticed that the chain was half yellow gold color and the rest was a redish color. It looks like a bad quality product!
So disappointed!”
Hi Corina, I’m sorry to hear that the item hasn’t arrived in perfect condition from the retailer. Can you please contact us on customercare@lyst.com so we can investigate this issue further? Again, apologies for any inconvenience caused. Lyst
“Look I made 2 orders and they did not send me a confirmation number ...I called Tory Burch coumstmer service...so I lost my money and my order I’m so disappointed in u guys ...so I just lost money really and the things I order ...that’s not right I haven’t received anything but for the most point I’m very unhappy”
Hi there, I'm sorry to hear you're having a problem. Can you please email us on customercare@lyst.com with your order number and the email you used to place your order? We sure can investigate this for you. Apologies for any inconvenience encountered. Bruno
“Very nice and helpful i was looking for boots that has skulls all over he send me a picture of one and was not it i emailed him again and he emails me back saying he could not find them i really appreciate your help. I highly recommend them . Thank you”
Thank for you feedback. We really appreciate your kind words. Lyst Customer Care team is glad to hear you're happy with the service we provided. Have a fantastic day! Bruno
Thank you so much for your review. We're pleased to hear the customer service our team provided went beyond your expectations. Customer success is our priority. You just put extra smiles on our faces. Have a great weekend. Bruno
Hey there - I'm sorry to hear you're not happy with the service we provided. We're constantly working to improve our services and offer the best shopping experience to our customers. Apologies if anything went wrong. Please contact us on customercare@lyst.com, so we can investigate what happened. Lyst
“Listing has the wrong Moncler beanie in the photo (see attached images). Had to contact seller 3 times to arrange for RMA (still pending), and Lyst kept sending the same automated response when I attempted to email them. I’ve ordered countless items from Farfetch, Italist and Yoox, and none are as unresponsive as Lyst. Definitely do not recommend.”
Hi there – thanks for your feedback and for shopping at Lyst. I'm sorry to hear you haven't received a confirmation email yet. I sure can assist you with that. Please contact us on customercare@lyst.com. We’ll be more than happy to help you! Again, apologies for the any inconvenience caused. Bruno
“this is a terrible site, almost impossible to order, they post things that are out of stock and never seem to come back , 3rd rate retailer with a junk site”
Hey Ken,
We're sorry to hear that you weren't able to find the item as it was out of stock with the retailer. All products are stocked by retailers around the world.
Lyst updates this stock information throughout the day, sometimes there are slight delays in this being updated on Lyst.
Please contact us at customercare@lyst.com if you have any specific issues and we will be happy to look into this for you.
Bruno
Hi there,
Thank you for your review.
We're very sorry to hear that your problems have not been handled.
We have a very dedicated customer care team always willing to assist our customers with excellence.
Can you please contact us on customer-care@lyst.com, so we can investigate it on your behalf?
In the meantime please feel free to also reach out about any other enquiries you might have.
Looking forward to hearing from you.
Best wishes,
Bruno
