Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t purchase an item on lyst however I contacted someone on customer care. Ruth Torres was extremely helpful in responding to my questions and inquiries in a quick manner. Couldn’t fault the communication. Would definitely contact again for any further questions or if I purchase in the future. Seem to be a very helpful and reliable site . Thank you”

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Posted 4 years ago

Hey there - We're glad to hear that Ruth was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“I didn't buy any items from this online store. I thank them for communicating with me. I urge them to introduce new models FITFLOP”

Helpful Report

Posted 4 years ago

Hey there - We're glad to hear that we were able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Carl, I can simply say that they are: Serious, honest, committed to their clients and have excellent costomer services”

Helpful Report

Posted 4 years ago

Hey Luis- We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Carl was absolutely fantastic. I asked him to sort out the link of a few goods that did not work. He replied immediately and within 2 minutes. He asked for some more details and as soon as I satisfied his request, he came back within an hour and with all the answers. A very efficient, kind and honest attitude, that guy has and I thanked him from the bottom of my heart.”

Helpful Report

Posted 4 years ago

Hey Athena - We're glad to hear that Carl was able to help you! Thank you for your kind words. This means a lot to us. Thanks for being our customer. Enjoy your day! - Lyst

Posted 4 years ago

“Carl quickly replied & was very helpful.”

Helpful Report

Posted 4 years ago

Hey David - We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Excellent customer service, I couldn't have expected better.”

Helpful Report

Posted 4 years ago

Hey there - Thanks for the 5-star review! It's nice to hear you're satisfied with our services. We're constantly working to improve our services and provide the best shopping experience for our customers. -Lyst

Posted 4 years ago

“first time shopper, and I have 3 concerns. One being, do you all ship internationally?, how long does the order take before arriving ? and is it authentic products?”

Helpful Report

Posted 4 years ago

Hey there - Welcome to Lyst! One of our customer service representatives will shortly contact you with the information you wanted to know. Have a great day. - Lyst

Posted 4 years ago

“I wasn’t able to buy my thing because of the retailer website. But I’m glad that John Robert helped me a lot and I really appreciate his help. Thank you so much. Wish you a good day.”

Helpful Report

Posted 4 years ago

Hey there - We're glad to hear that John Robert was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“I had a clear reply for what I was looking for . Thanx for Ruth. Amir Bahrain”

Helpful Report

Posted 4 years ago

Hey there Amer - We're glad to hear that Ruth was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Lyst is an exceptional shopping experience. It provides you with the chance to find items you might not be able to find elsewhere. It has helped me many times to find items I was unable to find myself. I would highly recommend it is a great way to shop.”

Helpful Report

Posted 4 years ago

Hey Pat - It's nice to hear you're satisfied with our services. Thanks for the 5 star review! We're constantly working to improve our services and provide the best shopping experience for our customers. I'll pass your feedback along to the team. Lyst

Posted 4 years ago

“Very happy”

Helpful Report

Posted 4 years ago

Hey Nikos - Thanks for leaving a review! We're glad you're enjoying our site. Happy shopping! Lyst

Posted 4 years ago

“Customer service is really prompt in returning your e-mail and answering any question you may have. I would definitely give them the highest rating whether it would be a 5 or 10.”

Helpful Report

Posted 4 years ago

Hi there - thanks for your review, we're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 4 years ago

“Response was amazing an fast. Very happy with the help from Ruth. 5*”

Helpful Report

Posted 4 years ago

Hey there - We're glad to hear that Ruth was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Ruth has been so kind and helpful in customer service! Wasn’t able to find the shoes I needed but I had quick responses to all my emails and will use this company to keep looking for the trainers I need!”

Helpful Report

Posted 4 years ago

Hi Katie, I'm so glad to hear that Ruth was able to help you. Thanks for your kind words. This means a lot to us. We hope the shoes are available again for you soon! Thank you for being our customer. Enjoy your day! -Lyst

Posted 4 years ago

“Had the best experience with customer service rep Carl! This was my first purchase through Lyst and my order was canceled. Carl sorted everything out very quickly, efficiently and kindly! He went above and beyond. The best customer service I’ve ever received, especially via e-commerce. Can’t wait to shop more through Lyst! Oh and also I am obsessed with my new Bottega Veneta boots! They came super fast (all the way from Milan to LA) and packaged very nicely.”

Helpful Report

Posted 4 years ago

Hi MJ, I'm so glad to hear that Carl was able to help you. Thanks for your kind words. This means a lot to us. We love to hear we were able to assist you in finding the Bottega Veneta boots you wanted. Thank you for being our customer. Enjoy your day! Lyst

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Hi there - thanks for the positive review! We're happy to hear you're satisfied with our services. We're constantly working to improve our services and provide the best shopping experience for our customers. Have a great day! -Lyst

Posted 4 years ago

“Super Super”

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Posted 4 years ago

Hey there - Thanks for leaving a positive review! We're glad you're enjoying our site. Happy shopping! Lyst

Posted 4 years ago

“You customer care is amazing specially Ruth”

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Posted 4 years ago

Hi there, thank you for your feedback. We aim to provide an amazing customer service experience to our wonderful customers. I hope you shop with us again soon. Have a great day! - Lyst

Posted 4 years ago

“The responses could not have been more helpful, in fact for some reason we got to the wrong department but Ruth Torres was more kind and helpful who sent its the right link!”

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Posted 4 years ago

Hey Chiyako - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 4 years ago

“Very helpful and clear!! I just wish I could have a definitive date of when my money will be back in my account!”

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Posted 4 years ago

Hey there - Thanks for your feedback. I am sorry to hear your order was cancelled due to the item is out of stock. The pending charge will be cleared in 5-7 business days. Kindly allow this to pass. Thanks for your understanding. - Lyst

Posted 4 years ago

Lyst is rated 3.8 based on 1,725 reviews