eBay.co.uk Reviews

"I sold an item for \u00a360 through the global shipping programme. I posted it using tracked mail to the Global Shipping Programme address in the UK. At this point, I had done my part. From the GSP centre, it's eBay's job to get the parcel to the buyer. But the buyer had given eBay the wrong address, so they didn't receive their parcel and put in a claim for it. eBay then refunded the buyer at my expense - so I now have no parcel and am \u00a360 out of pocket. They've told me twice now that the parcel has been returned to me, but it hasn't. They've given me a tracking number with Evri which also shows the item has been delivered back to me but neither eBay or Evri can supply me with proof of delivery."

"I sold an item for \u00a360 through the global shipping programme. I posted it using tracked mail to the Global Shipping Programme address in the UK. At this point, I had done my part. From the GSP centre, it's eBay's job to get the parcel to the buyer. But the buyer had given eBay the wrong address, so they didn't receive their parcel and put in a claim for it. eBay then refunded the buyer at my expense - so I now have no parcel and am \u00a360 out of pocket. They've told me twice now that the parcel has been returned to me, but it hasn't. They've given me a tracking number with Evri which also shows the item has been delivered back to me but neither eBay or Evri can supply me with proof of delivery."

"I sold an item for \u00a360 through the global shipping programme. I posted it using tracked mail to the Global Shipping Programme address in the UK. At this point, I had done my part. From the GSP centre, it's eBay's job to get the parcel to the buyer. But the buyer had given eBay the wrong address, so they didn't receive their parcel and put in a claim for it. eBay then refunded the buyer at my expense - so I now have no parcel and am \u00a360 out of pocket. They've told me twice now that the parcel has been returned to me, but it hasn't. They've given me a tracking number with Evri which also shows the item has been delivered back to me but neither eBay or Evri can supply me with proof of delivery."

"Counterfeit items, no protection or refund.\r\n\r\nI purchased two books of stamps on eBay, 6 weeks later I was informed by the Royal Mail that they were counterfeit.\r\n\r\nI reported them to eBay 6 times before they removed the listings. However they have refused to issue a refund because it's outside of the 30 day money back guarantee.\r\n\r\nIt is eBay's responsibility to make their selling platform a safe place for buyers. They have failed once again."

"Counterfeit items, no protection or refund.\r\n\r\nI purchased two books of stamps on eBay, 6 weeks later I was informed by the Royal Mail that they were counterfeit.\r\n\r\nI reported them to eBay 6 times before they removed the listings. However they have refused to issue a refund because it's outside of the 30 day money back guarantee.\r\n\r\nIt is eBay's responsibility to make their selling platform a safe place for buyers. They have failed once again."

"I bought an item from the eBay seller penelope55223 but she did not put sufficient postage on the item (despite me paying for a parcel), so the Royal Mail charged me a fine, after I paid it, otherwise I would not have gotten the item, the item that arrived was fake. I contacted eBay about it and was assured that they would help me to get this too by an eBay representative. The case was closed, I got the initial payment to the seller back, returned to chat to ask them to help me with the fine, as I was told they would and all of a sudden they said they do not do that, even when I showed them that somebody from eBay had assured me they would.\r\n\r\nNever trust anything they promise you, as they seem to be in the habit of lying"

"I bought an item from the eBay seller penelope55223 but she did not put sufficient postage on the item (despite me paying for a parcel), so the Royal Mail charged me a fine, after I paid it, otherwise I would not have gotten the item, the item that arrived was fake. I contacted eBay about it and was assured that they would help me to get this too by an eBay representative. The case was closed, I got the initial payment to the seller back, returned to chat to ask them to help me with the fine, as I was told they would and all of a sudden they said they do not do that, even when I showed them that somebody from eBay had assured me they would.\r\n\r\nNever trust anything they promise you, as they seem to be in the habit of lying"