MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,915 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was fast and efficient. Product delivered was as described and in line with high quality expectations. Will continue to change over my Rapha gear to maap over time as better fit for a guy with large chest (42 inch) and arms and slim waiste (30 inch).”

Helpful Report

Posted 3 years ago

Thanks for the great review and support, Michael! We love to hear this!

Posted 3 years ago

“Hi,as always dealing with MAAP is an absolute pleasure.Your cycling apparel not only looks great,it performs flawlessly on the bike. Regards David”

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Posted 3 years ago

We really love to hear this, David! Thanks for the review and support!

Posted 3 years ago

“QUALITA' TOP”

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Posted 3 years ago

“Simple and efficient as always!”

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Posted 3 years ago

“Love your gear and online support is always helpful. Missed a birthday gift card or reward which would have been a great little surprise. Love the brand!”

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Posted 3 years ago

Thanks for the great review and feedback, Harrison! Your feedback on the idea of the reward is noted and will be shared! Nice idea, and it will be bought to the table at discussions around this in the future.

Posted 3 years ago

“I was pleasantly surprised! The person on the other end of the line had empathy - MAAP must be a great place to work. I was already sold on the quality, design and fit, the level of customer service was cherry and icing on top! Keep up the good work!”

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Posted 3 years ago

Hi Kristine, Thanks for the kind review and feedback! I'm so glad our Customer Service team took great care of you, and that you loved your MAAP kit! MAAP is a great place to work and it's feedback from customers like you that keep us going! Thanks again, Kristine! Kind regards, Dani Customer Service Manager at MAAP

Posted 3 years ago

“High standard service as always. I placed an order just before the public holidays. Delivery was expedited promptly once the store reopened.”

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Posted 3 years ago

Thanks for the review and support, Maggie! We appreciate it!

Posted 3 years ago

“always I love maap”

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Posted 3 years ago

Thanks for the love, Jongwoon!

Posted 3 years ago

“Bloody excellent as always. More off road attire please we love it!!”

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Posted 3 years ago

We love to hear this, Sophie!

Posted 3 years ago

“Easy to use website, fast service and quality products.”

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Posted 3 years ago

Thanks, Mark!

Posted 3 years ago

“Great shopping experience.”

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Posted 3 years ago

This is what we want to hear! Thanks for the review, Matthew!

Posted 3 years ago

“Great products, perfect fit and love the new short length.”

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Posted 3 years ago

Thanks for the review and support, Nic!

Posted 3 years ago

“The process of selecting and purchasing to delivery of products have been wonderful”

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Posted 3 years ago

This is great to hear, Gladwin! Thanks for taking the time to do the review!

Posted 3 years ago

“Best fitting jerseys,both long and short sleeved, out there”

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Posted 3 years ago

Glad they are a great fit, Gary! Thanks for the review!

Posted 3 years ago

“Very good experience”

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Posted 3 years ago

We are happy to hear this! Thanks for the review!

Posted 3 years ago

“Fast express delivery”

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Posted 3 years ago

Just what we want to hear, Yufei! Thanks for the review and feedback!

Posted 3 years ago

“You know MAAP, great service and consistently top quality products, I’ve got kit that I’ve thrashed for 4 seasons and still looks new”

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Posted 3 years ago

Thanks so much for the great review, Mark!

Posted 3 years ago

“Great savings on archive sale. Sizing seems true to size chart. Quick to ship”

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Posted 3 years ago

“Love every jersey I’ve purchased especially the Evade Pro series. Super comfy, super fitting and super good looking!”

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Posted 3 years ago

Thanks for the super review, Landy!

Posted 3 years ago

“I love the new cut. It is a bit bigger. But ido not mind. I am 5’2” and I wear S but you can go with XS. Fabric is heavier but fresh. Here is Miami this is key. Colors are vibrant I have in pink and grey.”

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Posted 3 years ago

MAAP is rated 4.6 based on 3,915 reviews