MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy exchange process love the new Oxford st store. Women’s bibs well padded in the right place and no chafing. Very nice fit”

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Posted 1 month ago

“excellent customer service”

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Posted 1 month ago

“My order was received within 3 days of order. Very quick and easy”

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Posted 1 month ago

“The Oxford Street store is beautiful it felt great to be in Ben (hope I remembered his name!) was really great with kit selection and made great coffee. On the same day I visited Rapha, there store was not as lux. The quality garments wasn't as good and despite being a long time club member and having a coffee machine they never offered.”

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Posted 1 month ago

“Love the aesthetic of MAAP products. Especially the collaboration with other partners.”

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Posted 1 month ago

“Excellent quality, great fi and true to size. Would highly recommend.”

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Posted 1 month ago

“High quality, I love it!”

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Posted 1 month ago

“Always comfortable and fantastic quality apparel.”

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Posted 1 month ago

“Solid customer service in-store, a lovely space, and very much premium poducts.”

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Posted 1 month ago

“I love the community my local MAAP Lab has fostered. The weekly group rides are great, and evevery time I come into the shop I learn something new about bikes and cycling. Also, the cycling kit looks great and is so comfy!”

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Posted 1 month ago

“very good. good Brand good Quality cycling gear”

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Posted 1 month ago

“Shopped in-store and the customer service was great and laid-back, offer of assitance and coffee straight off the bat. Nice atmosphere and design of the Collingwood store”

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Posted 1 month ago

“They ship out quickly, the kit is nice quality and fits well. True to size. Cargo pockets are a good size too.”

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Posted 1 month ago

“Awesome service, efficient, love my new top.”

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Posted 1 month ago

“Always well functioning and stylish clothes”

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Posted 1 month ago

“MAAP does an amazing job of running group rides that make everyone feel welcome and included.”

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Posted 1 month ago

“I would like to share feedback from our very first purchase with you guys, a large one at that nearly $1800. My 21 year old son Kai asked for the items from the family for Christmas. He is so happy with the products and mentioned that the shammy was the best he has ever had. Also loves how the bib short is even with the band around the leg. I have photos of Kai in one of the outfits at a crit race. Let me know if you would like to see them Kai competes in triathlons and has represented Australia at worlds. 2024 Spain and 2025 Woolloongong. This year Kai is aiming for a position in the under 23 Australian Triathlon team. So far this year he is off to a great start with 2nd at St Kilda and now races in Tasmania, Gold Coast and NZ in the next 2 months. After that he is heading off for 2 months with Luke Willin and Matt Hauser off to Europe racing in Vietnam, Madrid, around Spain and then Hungary before heading home. While he is on his journey this year I know he will take them with him and he will definently recommend MAAP to friends and colleagues”

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Posted 2 months ago

“The best and most comfortable kit”

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Posted 2 months ago

“Seamless customer experience whether shopping online or in store. Shipping is fast and items always meticulously packed.”

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Posted 2 months ago

“Love MAAP. So loyal to the brand due to amazing customer service. Yes pieces are expensive but if you have any problems then they are replaced or refunded. Worth the extra money”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,493 reviews