MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are brilliant. The moment you walk into the Sydney store you feel at ease. The team are knowledgeable and friendly. The kit is my favorite amongst all the brands out there. It feels really good cycling in the MAAP kit. It is modern and fresh.”

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Posted 3 months ago

“Unfortunately after wearing these MAAP products, I’ve been forced to get rid of most of my other bike clothing. After you were this stuff you don’t want to were anything else.”

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Posted 3 months ago

“Extremely good service from start to finish! Few off the tops I ordered in medium were just to small but very easy returns and fast delivery. Onto the kit. Absolutely stunning and great quality”

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Posted 3 months ago

“Quality kit - great design, high quality, thought out, versatile. As always happy with my purchase.”

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Posted 3 months ago

“Replacement bib sent out due to a fault which I’m sure is not common, customer service were extremely polite and provided a solution quickly.”

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Posted 3 months ago

“Laatste ervaring was dat ik een jersey van Maap heb gekocht in Melbourne omdat ik ze fijn vind zitten en estethisch mooi!”

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Posted 3 months ago

“Excellent service and quality, nice👌🏽”

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Posted 3 months ago

“I've just upgraded my winter kit which went as smothly as possible. Selection and ordering were easy, delivery was prompt and the gear I got is great.”

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Posted 3 months ago

“Had a stitching issue with one of my MAAP Knicks. On reaching out to MAAP, the response was quick, online process for warranty claim was easy to use & process for claim simple. Thanks MAAP great service & love the Knicks!!”

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Posted 3 months ago

“Good fit and material quality.”

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Posted 3 months ago

“Your service was exellent. While my warranty return was a little slow, I appreciate the support you have provided. The only suggestion I could give would be to set some expectations around turn around time for a warranty review, average turn around time plus 3-4 days would be fine. This would mean you will likely meet expectations as long as the distrubtion isn't too wide :)”

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Posted 3 months ago

“The staff are friendly, but since i just got into cycling, i was surprised on how expensive cycling kits are. Nonetheless maap is one of the coolest kit available.”

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Posted 3 months ago

“Always great service , can’t be faulted at all . Had a jersey repaired as there was a pin hole in the sleeve. No fuss garment was repaired and I also baught a new one as well.”

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Posted 3 months ago

“Excellent service at the Sydney store both buying product and on Women’s rides! Really fun, inclusive environment.”

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Posted 4 months ago

“I made a warranty claim for bib shorts as the stitching started to come undone. The process was very easy and I had replacement bib shorts within a couple of days.”

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Posted 4 months ago

“Happy shopping, nice price, very good conditions of what I received”

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Posted 4 months ago

“Alls good but pls keep your pricing affordable and competitive. Don’t get head over heels”

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Posted 4 months ago

“The long sleeve winter is fantastic. Warm, fits perfectly & feels comfortable against your skin. Excellent for cold Christchurch days, as an extra layer. 👌”

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Posted 4 months ago

“Es klappt alles hervorragend, die Produkte sind toll und ich könnte glücklicher nicht sein”

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Posted 4 months ago

“Es la marca de ciclismo q mas me gusta, por su diseño y por lo comoda q es la ropa”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,829 reviews