MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,907 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im in love”

Helpful Report

Posted 2 years ago

Thanks for the love Sven!! We appreciate all of your support!

Posted 2 years ago

“It's a good product, well finished, good material, fit to real size. The Cargo pocket of leggings is designed perfectly.”

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Posted 2 years ago

“The customer service is great, they answer questions so quick and efficiently.”

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Posted 2 years ago

“Great quality Great fit Reasonably good value”

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Posted 2 years ago

Thanks so much Robert!

Posted 2 years ago

“SUPER BARDZO DOBRA JAKOŚĆ POLECAM WSZYSTKIM”

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Posted 2 years ago

Thanks so much Beata! We love this!

Posted 2 years ago

“I recently bought a pair of Team Evo thermal bib tights. Medium is the perfect fit for me (6ft, 77kg), and could not be happier with the tights! But that's not why I'm writing this review. After a few rides I had an issue with the stitching on one of the legs, and the customer support I received from MAAP to quickly resolve the issue and sort me out with a new pair was way above my expectations and shows why they are a premiere brand in the cycling space! Always love heading out in my MAAP kit, and looking forward to the next addition.”

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Posted 2 years ago

We appreciate your support and feedback, Harri! We are glad our support team did an amazing job of taking care of you! Thanks for the review!

Posted 2 years ago

“Great products and exceptional customer service!”

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Posted 2 years ago

Thanks Alvin! We have shared your feedback with our design and support team! They love to hear they are doing a great job! Thanks for the support!

Posted 2 years ago

“Very fast to process order”

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Posted 2 years ago

“My new merino jersey is beautiful to wear and arrived quickly after ordering.”

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Posted 2 years ago

We are so glad to hear this, Maree! Thanks for the review!

Posted 2 years ago

“Love the colours, quality and fit !”

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Posted 2 years ago

Thanks so much! We love to hear it!

Posted 2 years ago

“love the colors they have for the bibs and jersey. one of the must comfortable bib i ever worn.”

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Posted 2 years ago

We love to hear this! We've shared your feedback with our design team. Thanks Yew!

Posted 2 years ago

“Smooth experience”

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Posted 2 years ago

We love to hear this Alejandro! Thanks for the support!

Posted 2 years ago

“MAAP was very helpful when chasing up my delivery and tracking info . My clothes were spot on for size and I will definitely shop here again . Very happy”

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Posted 2 years ago

We're glad to hear you are very happy with your MAAP kit! Thanks for the review and support, Mary!

Posted 2 years ago

“Product is always on trend aswell as being high quality, online ordering is quick & easy and exchanges/refunds are dealt with quickly and fairly. Highly recommend”

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Posted 2 years ago

Thanks for the top review, Rachael! We appreciate it!

Posted 2 years ago

“Hi, I had a few issues using the site to make a purchase which I logged via the chat function - mainly that once I logged into my account and then went to check out, it kept asking me to login again. I also think it'd be great to be able to use gift vouchers instore and the LaB's as sometimes you want something ASAP and only being able to use a gift voucher online is a bit frustrating, especially when you want to purchase Melbourne LaB specific gear that's not avaiable online. But as always, there was someone to help with my questions and guide me through the process, so I really appreciate that. Thank you”

Helpful Report

Posted 2 years ago

Thanks for the kind review and feedback, Ryan! Thanks for your feedback, we will be sure to use it to improve for the future. We do have something in the works for being able to use Gift Cards at our LaBs, we are not quite there yet but we hear you and are working on it. We're so glad our support team have been here to help you when you've needed it. We appreciate your support!

Posted 2 years ago

“Always consistently good. Love the cuts, colours and overall appearance of your Maap designs. Easily the smartest on the roads!!”

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Posted 2 years ago

Thanks so much Mandy! We love to hear feedback like this!

Posted 2 years ago

“So perfect product, this is Maap, good brand, top quality. Alt road is my favourite item, it’s suitable for the weather in south east Asia, I hope we could get more pockets on your product, like the cargo bibs, etc.”

Helpful Report

Posted 2 years ago

Thanks for the top review, Tainian! We'll be sure to consider your feedback for future designs! We appreciate your support!

Posted 2 years ago

“Although it’s a premium product I was still impressed with the presentation, packaging and quality. I ended up doing a second order a week later after trying on the kit/s due to how good it felt but also the style element with how it looks and feels on the bike. After spending 2k+ I might be good for a little while now but will definitely be keeping MAAP as my number 1 cycling clothing brand!”

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Posted 2 years ago

“As always, good items delivery. Somehow I still expect answer about sizing”

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Posted 2 years ago

“In short, Maap is one of the best brands of biker clothing. It is comfortable, beautiful, and of very high quality Thanks 🙏🏼”

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Posted 2 years ago

Thanks so much for the really nice review and support, Abdulaziz! We really appreciate it!

Posted 2 years ago

MAAP is rated 4.6 based on 3,907 reviews