MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,916 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first MAAP cycling clothes are great. Colors are lovely and fitting are good except that sleeves are a bit too long. Keep the good price and good design! Also DHL express is fast and efficient. Thanks.”

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Posted 3 years ago

“Very helpful staff. Never had my size in store, but was suggested to order online. Arrived 3 days later. Perfect.”

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Posted 3 years ago

“I discovered MAAP with a very simple goal in mind- I need an upgrade on my cycling kit (powerband, hahaha), w/c I thought is purely aesthetic. But when I read the ETHOS behind this brand, I was impressed at how advanced and dedicated this company is. Most of all, the end product is a work of art. Its a feast for my senses.”

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Posted 3 years ago

We loved reading your review! Thanks for your support and feedback, we really appreciate it!

Posted 3 years ago

“Love the quality and cutting”

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Posted 3 years ago

Thanks for the great review!

Posted 3 years ago

“Great website and easy to navigate, especially the express checkout and your products are top shelf.”

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Posted 3 years ago

Thanks so much, Michael!

Posted 3 years ago

“Nice quality. Nice color.”

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Posted 3 years ago

Thanks for the review, Yi- Hsuan!

Posted 3 years ago

“Delighted that my purchase arrived earlier than expected. Happy with the quality of my purchases. The bib shorts were super comfy!”

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Posted 3 years ago

Thanks for the review and support Lisa!

Posted 3 years ago

“Hard to order online as the sizes are very small. Spoke to two other friends and they found the sizing on the small size also. I returned twice and had a very good experience - ease of return, speed of return, etc.”

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Posted 3 years ago

Hi Liam, Thanks for your review and feedback. Sorry that it took a couple of tries to get the perfect fit! We are glad that you had a good experience with our returns process. Your feedback on sizing is noted and will be with the team. Thanks for your support, Liam.

Posted 3 years ago

“Great products by local cyclists!”

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Posted 3 years ago

Thanks for the feedback and support, Robert!

Posted 3 years ago

“Easy to navigate and use website, straight forward and very very quick shipping”

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Posted 3 years ago

Thanks for he review and feedback, Zachary!

Posted 3 years ago

“Unbelievable designs, material and durability. Would never touch any other brand! Would love to work with MAAP more”

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Posted 3 years ago

We love to hear it, Oliver! Thanks for the review and support! All of our available roles are on our careers page, keep posted: https://maap.cc/pages/careers The MAAP team are all pretty huge fans of our kit too so you would fit in well at our HQ!

Posted 3 years ago

“Have received nothing but awesome customer service and assistance from the Maap team. Any issue has been met with a prompt solution, happy to invest in a company that looks after their customers.”

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Posted 3 years ago

We love to hear that we have taken great care of you! Thanks so much for your feedback and support, we appreciate it!

Posted 3 years ago

“Items came extremely quick after purchasing. Very seamless. Can't complain.”

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Posted 3 years ago

Thanks Sam!

Posted 3 years ago

“Quality product.”

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Posted 3 years ago

Thanks for the support and review Todd! We appreciate it!

Posted 3 years ago

“ordered some kit and received a high quality product with fast shipping”

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Posted 3 years ago

Thanks for the review and support. We appreciate it!

Posted 3 years ago

“The kit is great and so was the service”

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Posted 3 years ago

Great to hear James!

Posted 3 years ago

“Prefect! No issues”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Quality on point!”

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Posted 3 years ago

We love to hear it, Mark!

Posted 3 years ago

“It was such a wonderful experience in the lab, being surprised by the coffee offer was nice. It made it easy to spend the money :) It reminds me of what Rapha used to be, so never change maap!”

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Posted 3 years ago

Thanks for the review and support! Hopefully we will see you back at the LaB soon Steven!

Posted 3 years ago

“Delivery was quicker than I expected, and the kit (bib shorts, specifically) is great.”

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Posted 3 years ago

Thanks for the review and support!

Posted 3 years ago

MAAP is rated 4.6 based on 3,916 reviews