Magnet Reviews

1.7 Rating 123 Reviews
15 %
of reviewers recommend Magnet
1.7
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Magnet 1 star review on 23rd March 2024
Anonymous
Magnet 1 star review on 23rd March 2024
Anonymous
Magnet 5 star review on 15th July 2022
Customer
Magnet 1 star review on 6th June 2022
Duffy
Magnet 1 star review on 23rd December 2021
Anonymous
Magnet 1 star review on 23rd December 2021
Anonymous
Magnet 1 star review on 23rd December 2021
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
I have been fighting with magnets for 4 years about my kitchen they put the double oven to high i am only 5foot changed it for a smaller one but its against the wall by my radiator still can't use it properly kickboards rotting the ombudsman was on there side
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Posted 1 year ago
Maaa Nameste Namskaar sorry bhul chuk maaf kar dijiye God promise promise maa bhul chuk aainda galti nahi hogi Subject demand ek Aadmi insaan man human jagdish bhai my brother or nitin bhai dono two persons jinda chahiye alive alivement agreement jagdish bhai my brother jinda chahiye HELTH PROBLEM SOLVE YOU jinda ghar bhej dijiye contact number 9004879503 jagdish bhai or nitin bhai Order par jinda chhod dijiye Thank you dhanyawad Thank you
Magnet 5 star review on 15th July 2022
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Posted 1 year ago
Great experience manger Mark Ruff helped all the way with this thank you
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Posted 1 year ago
We have just bought our kitchen from Magnet so cannot vouch for installation etc but we did want to give a massive shout out to Riad who is the manager at the Clapham Branch. We went in with a clear picture of what we wanted and it would have been awful. Riad really knew his business and we have ended up choosing a really fabulous looking kitchen and worktop. All without an argument too. Thank you Riad.
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Posted 1 year ago
We were very impressed with the customer service we received, a majority of our painted doors had water marks on them and as a good will gesture, Magnets replaced all the doors that had marks, very impressed with their service
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Posted 2 years ago
I recently bought a kitchen from Clare in the Stockton branch and the whole service from buying to fitting was excellent. I would recommend anyone to visit Magnet and see Clare and she will look after you from start to completion
Magnet 5 star review on 11th December 2021
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Posted 2 years ago
We went to Magnet Beckenham and were very pleased with the service from start to finish. Jodi and Kelly were extremely helpful and Kelly went out of her way to do 2 final measures. She was very knowledgeable and always helpful. We got a Tatton midnight kitchen and are pleased with the finish, except the end piece of the island (not one piece but two that need fitting together so not as seamless and design drawings didn't show). All in all a very positive experience and would recommend.
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Posted 2 years ago
We have just had a new kitchen installed from Magnet ,and some plastering ,electrical work and flooring.We are extremely pleased with our new kitchen and all the associated work.Some twenty years ago Magnets installed a new kitchen at one of our previous properties in Guildford,Surrey, and again we were very pleased,so for me I don't quite understand all these poor reviews. I would highly recomend them,and we are fussy.
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Posted 2 years ago
Our Magnet Kitchen is fabulous, we are very pleased with everything from start to finish. Gary at Magnet, Loughborough, designed and advised on everything.Our fitters Lee & Liam & Alex a trainee Joiner were brilliant and very helpful & cheerful. We couldn’t thank them enough for all of their excellent work., we are now in the process of getting the tiling finis The quality of cabinets is very high. Thanks Gary for our stunning new Kitchen..
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Posted 2 years ago
Always sceptical with reviews as they could All be bad or anonymous or complete lies by individuals Made up my own mind where to buy my kitchen and after atrocious awful service from wren and wickes I decided to use magnet kitchens and all Was perfect - well designed - great customers service by the whole store and kitchen is a £16,000 delight . Recommended to all my friends
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Posted 2 years ago
The great review comes down to two factors: I bought one of their most expensive kitchens and a fantastic fitter. The customer service I have received from the archway branch has been exceptional. The kitchen planner Aba Marful was fantastic. After all the bad reviews you might be reading on here you might be thinking I’ve been paid or I’m fake. I can assure you I’m not. However, I will say I had the kitchen fitted by a skilled craftsman and there is where I think lies the problem. It’s all in the fitting. You need a great fitter to get a fantastic kitchen. My guy is called Tony Stevens who’s based in London. My Somerton kitchen looks amazing.
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Posted 3 years ago
Very good quality units. Delighted with the result. I would not hesitate to recommend the quality of this kitchen compared to other in the same price range.
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Posted 3 years ago
Excellent customer service experience. Staff very knowledgeable of products and great price
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Posted 3 years ago
Had the Cream Gloss Juna eight years ago, still in excellent condition. Sold my house in May the Estate Agents were blown away with the kichen including integrated alliances and a modern rangemaster cooker. The lady who bought my house also fell in live with the kitchen. Picked my Magnet kitchen for my new house, using my own fitter again. Sooo excited. Chose the dearest worktop in the shop but the lady showed me a cheaper version just as nice. Magnets every time
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Posted 4 years ago
Honest, helpful staff, good quality kitchen, very reasonable prices, every single timescale met. Could not recommend them more highly.
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Posted 5 years ago
We purchased a great kitchen at a great price. All staff were very helpful and any niggles were sorted out straight away.
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Posted 5 years ago
I am a great convert to Magnet kitchens, which my builder suggested for my kitchen. I had enthusiastic help from the salesman (Kris) and the quality of the kitchen (being installed as we speak) is really good; solid, stylish, fab choice of handles, and with what my builder tells me are the German made mechanical fittings, it looks like a really expensive kitchen (which it wasn't - it was very reasonably priced.) A painless experience. Well done Kris and Magnet kitchens.
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Posted 6 years ago
They provided a great plan and flat pack kitchen and appliances at excellent discount price. It looks great!
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Posted 6 years ago
Magnet is rated 1.7 based on 123 reviews