Manière De Voir Reviews

Name: Manière De Voir
Rating: 1.63

1.6 Rating 239 Reviews

14 %

of reviewers recommend Manière De Voir

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Metrics

1.6

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Manière De Voir 3 star review on 4th April 2025

Horses

Manière De Voir 1 star review on 18th March 2025

Anonymous

Manière De Voir 1 star review on 31st October 2024

Anonymous

Manière De Voir 1 star review on 27th October 2024

Ann

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some trousers in the sale and they are too small, must be model sizes as I ordered a size bigger than my usual. Wanted to exchange but that costs postage (No free returns) making the item not worth sending back. Just glad I didn't pay full price. Won't be buying from them again.”

Helpful Report

Posted 3 years ago

“I order 4 pieces and they took a while… I order 4 pieces and they took a while to get it around 15 days how they said. I comunícate with their customer support email for delivery details and they updated me. Ones i received the items one was a wrong size. I order 6 they send me 10 in a full price item. I have send 6 email requesting the correct size and i have not received any replay. They simple never replay to any of my emails. This is the worse customer service experience ever. I will never but form this store.”

Helpful Report

Posted 3 years ago

“At first I thought great company, clothing is expensive but nice well the trousers and jackets. The tops no point in spending money on them, especially because if you have to return, it costs £4.70 regardless of the courier! Then to make it worse they don't advertise about their returns policy clearly you have to search through the pages to find out that if you do purchase anything from their sale, (mine was the Black Friday) you don't get a refund to your card you get an amazing gift card. Like thanks because I really wanted to shop there again. Oh if you use any of there different payments method such as clear pay or klarna and you return an item expect to receive your e-gift card and still have to pay for your items that you've returned, even though the money is on a gift card. Like complete scam. They take 48hrs to get back to you it states they have a online chat bot that maybe be open, it's never open! They respond with such a generic email. Like don't even deal with the situation. I payed using klarna on the Black Friday sale, returned the tops as not worth the price, annoyed spent £4.70 for a return, receive a stupid gift card, paused my klarna thinking okay they will still have to cancel the rest of the payment due to me paying for only 1 item that I kept. No they refused, and are making me pay my klarna products that's I don't have in my wardrobe and I had to use the F***ing gift card with my refund money on. Honestly only buy things at full price. Or just don't shop there!”

Helpful Report

Posted 3 years ago

“Clothes are good quality,they are not cheap,but they take forever to come to Usa!!!”

Helpful Report

Posted 3 years ago

“Sent wrong items”

Helpful Report

Posted 3 years ago

“Horrible I have told multiple people about this line I found on IG and followed for over a year. I purchase almost $900 of items and received a email 2 days later it was shipped so I tried to track it and DHL tracking information came but no tracking number. I emailed them and as told unfortunately I e are having trouble with your tracking number but wait until Dec. 15th if you don’t get it by then let us know. It’s 2021 what merchant can’t provide there customer a tracking number especially on such a large purchase. This is pitiful and I will never shop or refer them to anyone else this is poor customer service and business practices.”

Helpful Report

Posted 3 years ago

“I thought the design was unique the website looked good. Well the clothes are so cheap. Better quality at Los Angeles alleys or flea market”

Helpful Report

Posted 3 years ago

“Do not order from this company if you live in Canada …. This company does not ship internationally properly. I am stuck paying $250 CAD extra on my package on top of how much they charge you for shipping .”

Helpful Report

Posted 3 years ago

“They have the WORST communication. I’ve had to reach out numerous times due to refunding issues. They continuously try to offer gift cards instead of providing a full refund!”

Helpful Report

Posted 3 years ago

“Terrible. Scam. I'm out $100+. Previous review is correct -- when you try to return something, the item is lost and there is no way to contact the courier. When you reach out to Maniere they tell you to contact the courier.”

Helpful Report

Posted 3 years ago

“I am appalled by the customer service received from this company. I issued a refund and it took nearly 2 months to reach their end to process the return. The tracking of the return was horrible, there was no logistics update to advise where the parcel was at once it was in transit. Would never shop here again, based on the customer service and lack of assistance. Nothing was ever solved here, and no communication was present. Always took days to respond back to my email/s.”

Helpful Report

Posted 3 years ago

“Sent a parcel back in July 21 and only got my refund after chasing today, 1st October. Glad I kept the postage receipt.”

Helpful Report

Posted 3 years ago

“Design looks good and wanted to support something new and upcoming. Sizes are incredibly inaccurate. So off. Had xls to my younger brother who wears medium. The quality in tracksuit bottoms are so bad. After a couple of wears the back of the bottoms started cotton balling up. Lint balls all over. So disappointing overall so never again”

Helpful Report

Posted 3 years ago

“Such terrible customer service. They dont do the tracking properly. You wait months and then when you ask foe your package. They have no idea they send you another one and send the one that was missing back. (One is somewhere in transit like last time) their customer service threatens you by sending na email that ee will charge you if you dont send it back. Well i didnt recieve it how can I? Their protocol and whoever speaks to you through email is stupid. I asked for a manager like atleast 10 emails.. Nothing... dont waste your time. Their process is so stupid.”

Helpful Report

Posted 3 years ago

“Worst customer service experience I have ever had. I ordered 22 items from the sale, they took payment no problem and then refunded my items, just to repost them at full price on their website. When I questioned why my order had been refunded, I was told to order again at full price and they would refund me, the difference so that I pay the original sale price. I thought this was a bit of a joke but did it anyway and now they will not refund my money or even answer my emails. Stay away”

Helpful Report

Posted 3 years ago

“I ordered a set that took over a month to arrive in the US with expensive shipping and then did not fit. I’ve been trying to exchange it for three months now, my return has now been in California for a month. The company is being impossible and almost never responds. Do not order from this company. If you want something I suggest looking at depop, a good online thrift that sells a lot of their clothes.”

Helpful Report

Posted 3 years ago

“Awful customer service experience. First off, it wasn't made clear you can't get a cash refund on sale items (no one looks within the actual ts and cs before purchasing) The CS service team put my initial refund onto a e voucher. I then processed to purchase a few other items in the sale.. This is where it gets frustrating.. Thier delivery was late, therefore I didn't have my items before i went away on holiday. I emailed them 3 times explaining i was now away and hermes are trying to deliver and that my items will be returned.. All i got was auto bot email replies, when an actual person did get back in touch, they completely ignored my questions... My items were sent back. They refused to resend my package backout, but asked whether I wanted a replacement or refund. I expressed replacement. They took two days to come back, with some BS that some of my items were now out of stock so they refunded instead. They weren't out of stock when They asked the question and still weren't out of stock after they said they were. But.. they had now come out of the sale and gone back up to full price. That's why they refunded me. The four items within the sale came to £40.. out of the sale over £100, so you do the math..That's the real reason they wouldn't send my its back out. After back and fourth and getting absolutely nowhere I've had enough. It's the worst customer service I've ever experienced. I just wish I looked at.their IG comments before ordering.”

Helpful Report

Posted 3 years ago

“Horrible experience with customer service representative. The cancelled my order with out confirmation from me. I asked them to explain why they did that and they emailed me that I requested. Which I never did , the representatives are very rude in conversation also the last email they send me the response that they can’t receive my email due to technical issues which is total lie . This company has people that they are not fluent in English. I never been dealing with such bad customer service!”

Helpful Report

Posted 3 years ago

“Trying customer service too many times . No tracking number provided , ordered 18 items but only received two . Almost a month ago. Very unhappy. Bbb will be hearing from me ASAP . Not cool save your time and money . They will give me my money cause I love to sue . So business bureau hereI come”

Helpful Report

Posted 3 years ago

“Take your comments to the business of bureau and this company will take your more serious”

Helpful Report

Posted 3 years ago

Manière De Voir is rated 1.6 based on 239 reviews