Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.49

4.5 Rating 1,136 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service, from sales advisors to deliver , a very efficient business, I would recommend them to anyone intending buying any electrical goods. They offered very good advice when I was selecting, didn't push or chase the sale and delivered exactly as promised”

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Posted 10 years ago

“Thanks very much fantastic quick service Val cutting”

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Posted 10 years ago

“Still waiting on a refund after a two month saga concerning a cooker splash back. customer service is awful and doesn't seem to have a clue what's going on. Would never use again.”

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Posted 10 years ago

“Bought an oven 2.5 years ago. After the first 12 months it broke. 12 months on the same thing has happened. Tried to claim under the sales of goods act. Not only was this company of no help whats so ever leaving me with a 5 an 1 year child to feed without an oven, but the customer service woman was rude abrupt, lacking empathy to my situation and actually had the cheek to say 2.5 years for a cooker is good. What an awful company! Wont ever spend my hard earned money with this company ever again! Complete disappointment!”

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Posted 10 years ago

“Marks Electrical changed the delivery address on my order without authorisation, confirmation or request from me to do so. They attempted to deliver to the wrong address and then also attempted to blame me for the error. They were of no help in resolving the issue - I had to suffer by making myself available on another day for them to re-deliver. Customer service is a joke.”

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Posted 10 years ago

“Well priced quality Neff hob and built under oven promptly and cheerfully delivered! Season's greetings!”

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Posted 10 years ago

“The Neff hob I bought is excellent .The service is really good and everything was on time . Would definitely recommend this website .”

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Posted 10 years ago

“Great service - the delivery team excelled - thank you”

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Posted 10 years ago

“I bought a fridge freezer and range cooker on Black Friday and asked for them to be delivered yesterday. Marks didn't mind hanging on to them for a couple weeks. Delivery was great, although 6 texts telling me slightly different delivery times was a bit strange. Delivery men were very helpful and easily managed to get two large items through a small door. Highly recommended shop.”

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Posted 10 years ago

“This company was an absolute delight to deal with. The website was clear, their customer service staff were knowledgeable on the telephone and had a very helpful and flexible approach. The items we originally ordered could not be delivered on time, but that was due to the manufacturers. We were offered a very good alternative which could be delivered in 2 days. The items were delivered within the given time bracket and we were contacted by the driver before he arrived. I don't think they could have done anything any better, perfect service. Thank you”

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Posted 10 years ago

“Have not got a bad word to say. Ordered in minutes, order confirmation was e-mailed straight away. I had an e-mail and text message the night before to tell me what my two hour delivery slot would be and then a phone call half an hour before they arrived. Perfect service!”

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Posted 10 years ago

“Excellent service, quick to answer phone and a joy to talk to a human being not a computer !! We were dealt with very quickly and all questions were answered. The delivery driver Steve Watret was excellent, very helpful and considerate even though he was still working at 6.00 on a wet Sunday evening !! Hopefully the fridge freezer will last longer than the previous one from a well known electrical store. We would certainly use this company again.”

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Posted 10 years ago

“Excellent service. Kept us up to date on progress by emails/texts all the way. Delivery right on time (on a Sunday) and the delivery men very helpful squeezing our new 100cm Range Cooker through the doors! Unreservedly recommended!”

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Posted 10 years ago

“Helpful sales staff - not at all pushy. Good, clear information provided promptly and without bias. Fair billing and rapid, efficient and pleasant delivery.”

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Posted 10 years ago

“From order to delivery excellent.”

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Posted 10 years ago

“Have not tried out the hob yet as not yet installed but really like Marks service”

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Posted 10 years ago

“Ordered on line, superb price. Kept well informed about delivery. Young man who delivered was efficient and polite. Product now installed, and despite my ineptitude, it's working exactly as it should. As a consequence I would have no qualms recommending Mark's Electrical and the Samsung soundbar.”

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Posted 10 years ago

“Ordered an oven.... phoned the company direct young man called Nick very patient answered all our questions.He was so nice over the phone we ordered without any hesitation....we recieved all the instructions re delivery very quick] on line .....a very pleasant experience wouldnt hesitate to shop with them again .Top Class.”

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Posted 10 years ago

“Good choice of goods, good price and quick service”

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Posted 10 years ago

“first class service A+++”

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Posted 10 years ago

Marks Electrical is rated 4.5 based on 1,136 reviews