“This company are really not very good . I simply cannot understand how people rave about their food quality, when in fact it isn't very good at all. This company try to live on a bygone reputation, when there was little else really to get clothes from. The quality of their items is not good at all for the price. Whoever their buyers are should be sacked and get in people who understand what the public want, not what the the company THINK they want. Paying over the odds for clothing does not mean great quality. In fact this company sell clothing items either too long in the sleeves, trousers that are not what the size states they are, to name but two. I live in Kent, and the store in Dover has closed down recently. It has moved down nearer the sea front selling food only. This shopping precinct idea came from Dover District Council, and anyone living locally knows what this means. It most likely means that like everything else DDC get up to, it will fail. Seems like M&S didn't do their homework!! Who on earth is going to make a special trip to Dover to shop in Marks, for example, when they can drive a short distance to Canterbury and shop in that store which sells food also. It is very big. Come on Marks, get your act together and get with the times. Oh, and don't do what all the others are doing....self service checkouts. It is a fact people, that every single item you buy, the price of it being scanned at a REAL checkout by a REAL person, has been factored in to the total cost. If they want self service then insist on a discount for doing so or DON'T use them.”
“My wife and I decided to check on our insurance costs and have both changed to M&S insurance for our cars because of the saving and and very efficient service from their telephone assistant Roxanne who was patient polite and very helpful with all my questions. My wife and i have both signed up our insurance with M&S.”
“The Nottingham store is always clean and presentable; holds ample varied selections of clothing, shoes, etc., and although the food section is not overly large, it always has plenty of foodstuffs to choose from.
I have found the staff in this store to be very approachable, friendly, helpful and professional. It is a very nice store to shop in.”
“Softest muslins and cellular blankets I've come across. All wash beautifully & can be tumble dried too. Thanks M&S! Will be buying baby clothes from you again in the future.”
“Always polite and helpful and found my on-line order quickly and efficiently. M & S have their good name to protect and the attitude of their staff reflects this”
