“well having to send an email to ask what had happened to my order the product wasnt of good quality and looked dull so i was disappointed with it and might not take it on holiday so i don,t think i will be ordering again”
“Looks much better than it actually is. The material is really cheap. The return instructions say to print off a label, but this isn't possible. I have contacted Martildo but they haven't responded, even though it's been over 24 hours. I will be returning it, just hope that I can get a refund.”
“Delivery was ok,but the quality of the dress was very very poor, couldn't be bothered to send back.
Had too sow two seams as they were not stitched properly, I was so disappointed with the dress nothing like it was on photos”
“The returns system is inefficient and nobody answers the customer help line. I am waiting to hear how to send a free return as there is nothing in my parcel apart from a label which says add postage.”
“Have not received my goods which were ordered 8 days ago -web site states2-3 days and the money has been taken from my bank account . Have not received reply to my email enquiring about this.”
“The material for the dresses is very stiff. I am not huge, but I couldn't even get into the large and the extra large squeezed over my boobs and tummy and with the stiff material it looked like I was wearing a badly fitting maternity smock. The only plus point for these dresses is that they are a good length. I will be finding out how to return the items very shortly”
“My item never arrived, which was ordered via Groopie.though on phone they confirmed the order. I had to send countless email,without any joy.
I had ordered this dress for a special occasion, but in the end I was satisfied that it was a big mistake ordering from them. I will keep away from them,there are other companies I will use,as I don't mind paying if I get acceptable service. Finally I will get the refund.”
“I ordered my dress and it was poor quality and not suitable - I wanted to return it but there was no paperwork included. I have tried ringing, but there is just a message which directs you to email them. I have emailed several times requesting returns paperwork so that I can process the return, but all emails have been ignored and so I have lost my money. Very frustrated. This Company make me very hesitant about further on-line shopping!”
