“Looks much better than it actually is. The material is really cheap. The return instructions say to print off a label, but this isn't possible. I have contacted Martildo but they haven't responded, even though it's been over 24 hours. I will be returning it, just hope that I can get a refund.”
“Delivery was ok,but the quality of the dress was very very poor, couldn't be bothered to send back.
Had too sow two seams as they were not stitched properly, I was so disappointed with the dress nothing like it was on photos”
“The returns system is inefficient and nobody answers the customer help line. I am waiting to hear how to send a free return as there is nothing in my parcel apart from a label which says add postage.”
“Have not received my goods which were ordered 8 days ago -web site states2-3 days and the money has been taken from my bank account . Have not received reply to my email enquiring about this.”
“The material for the dresses is very stiff. I am not huge, but I couldn't even get into the large and the extra large squeezed over my boobs and tummy and with the stiff material it looked like I was wearing a badly fitting maternity smock. The only plus point for these dresses is that they are a good length. I will be finding out how to return the items very shortly”
“My item never arrived, which was ordered via Groopie.though on phone they confirmed the order. I had to send countless email,without any joy.
I had ordered this dress for a special occasion, but in the end I was satisfied that it was a big mistake ordering from them. I will keep away from them,there are other companies I will use,as I don't mind paying if I get acceptable service. Finally I will get the refund.”
“I ordered my dress and it was poor quality and not suitable - I wanted to return it but there was no paperwork included. I have tried ringing, but there is just a message which directs you to email them. I have emailed several times requesting returns paperwork so that I can process the return, but all emails have been ignored and so I have lost my money. Very frustrated. This Company make me very hesitant about further on-line shopping!”
“Terribly unimpressed with their service and won't be using this company again. Only one of the four items ordered have been delivered. Disappointed with the dress and so would like to return but no paperwork was included and the company is completely ignoring my enquiries.”
