Massage Chair Planet Reviews

Name: Massage Chair Planet
Rating: 4.76

4.8 Rating 200 Reviews

94 %

of reviewers recommend Massage Chair Planet

4.8

Based on 200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022

Ning Zhou

Massage Chair Planet 5 star review on 17th January 2021

Tim Sheldon

Massage Chair Planet 5 star review on 5th January 2021

Simon Jan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, honest and transparent, great white glove delivery from 3 men who actually worked for daiwa and knew everything about the unit, tested everything and 1 year later stilloving the chair!”

Helpful Report

Posted 3 years ago

“We placed a phone order after reading the very many positive reviews. We dealt with Tanner, and our experience was seamless. I would highly recommend using the company if you know what you want, and I presume that they could be very helpful in person as well.”

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Posted 3 years ago

“Tanner was so awesome.. Great experience! Saved time and money plus added benefit of 90 day in home trial period”

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Posted 3 years ago

“it was a simple and easy transaction, flexible payment plans”

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Posted 3 years ago

“Accommodating and quick service”

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Posted 3 years ago

“Visited their display warehouse and had great service by all their staff. Very helpful ane selected a great chair. Good people to work with.”

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Posted 3 years ago

“First of all, the chair is fabulous. Second, whenever I had questions, someone was always there to answer them. Last, I do and Will highly recommend your company.”

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Posted 3 years ago

“They did a good job from sales to delivery and follow up”

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Posted 3 years ago

“Tanner was very super helpful in assisting me finding the best massage chair for me”

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Posted 3 years ago

“The customer service is top notch. They go above and beyond to make sure your experience is well remembered. Tanner provided the knowledge we needed to make our purchase. Kelly made sure to get our chair delivered asap. Would highly recommend. 5star plus..”

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Posted 3 years ago

“I am pleased with my chair yet feel I really don’t understand how to fully use it to it’s fullest capacity. I have a Jin 2.0” Would very much like Luis to call me & walk me thru the process of using the remote, at his convenience. I know there is a time difference, I’m in Florida. 3:00 my time would be fantastic My phone number is 386 290 0177 , should he call to set a time. Kelly is the wonderful lady at the store that has been very nice to talk to. Thank you”

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Posted 3 years ago

“Reliable, service oriented and great problem solvers!”

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Posted 3 years ago

“Very knowledgeable and helpful in the process of deciding which chair to buy. They provided good feedback during the intervening delivery time as to the estimated delivery date when delays at the Port of Los Angeles/Long Beach became a concern. Lastly, the delivery and set up was excellent. I would use their services again or recommend them to anyone who is interested in a purchase in the future without reservation.”

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Posted 4 years ago

“Good customer service. Thanks”

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Posted 4 years ago

“Wow 😳 what a great pleasure it has been buying my chair everyone was so very nice.Also Tanner is so very pleasant and knew his business .thank you all for your kindness to trying to better me and my health.And it works Great.”

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Posted 4 years ago

“No issues - no problems with our order. At over $10,000 this was our most expensive order ever on-line and Massage Chair was with us every step of the way. I highly recommend them.”

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Posted 4 years ago

“This review is definitely unique. I was ready to add a 1 star review, but have 5 stars here and would probably do 10 if there was an option. The buying process was seamless and excellent. Adam and Tanner helped answering all questions. But trouble happened with delivery - however I found out it was due to NY state covid restrictions of white glove service not available in our area. However, Adam stayed with me over email and phone to ensure I could get the chair setup right. It was an excellent chair, but we had some issues given I had a bad back. Here is where Adam and Tanner went above and beyond. There were different issues with the freight company and manufacturer, but Adam ensure that I was updated regularly and eventually we got our full refund. I have worked with other massage chair distributors and this was the best experience. Once I can fix my back, I will come back and purchase a chair only from these guys. Keep up the excellent customer service.”

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Posted 4 years ago

“I am getting used to this chair. I wish I could have tried others at the showroom. Louis said the chair would come completely assembled. However the legs part was in a separate bag. My daughter figured out how to assemble it.”

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Posted 4 years ago

“Had contact with MCP at least five times , and every time everyone was great.We've had our chair for two weeks now and simply love it.”

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Posted 4 years ago

“They were fantastic at every stage (initial consultation, sale, delivery, etc)”

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Posted 4 years ago

Massage Chair Planet is rated 4.8 based on 200 reviews