Massage Chair Planet Reviews

4.8 Rating 192 Reviews
94 %
of reviewers recommend Massage Chair Planet
4.8
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022
Ning Zhou
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 5th January 2021
Simon Jan
4
Anonymous
Anonymous  // 01/01/2019
Experience was great! Helpful staff and really rook the time to go through many options based on my budget. Rep even went around sitting in chairs for me to give me a virtual shopping experience. Delivery was quick and set up was done in no time.
Helpful Report
Posted 3 years ago
Both ‘sales team/Lois & “delivery guys” (two deliveries) were 💯 AND both the incredible ‘massage chair’ & “electronic bed frame” are superb‼️
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Posted 3 years ago
Excellent service all around. Spoke with Kelley (an absolute gem to deal with) initially, and came back another day to close the deal with Tanner. I appreciate everyone’s patience in informing us of all the features in the Infinity Massage Chair line. I would not hesitate to conduct more business with Las Vegas Furniture Online, and Massage Chair Planet. Thanks again!
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Posted 3 years ago
From the get-go, Massage Chair Planet was friendly and knowledgeable. Received the info I needed to make a decision on a chair that works for me and my family!
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Posted 3 years ago
Excellent service! Took a while to get it, but per Covid 19 I understand. There was also no one in my area to provide white glove service. Good thing about it, is that it was extremely easy to set up. Not as big as I thought, but fits perfectly. Very satisfied with my new massage chair, I love it. Feels great! 
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Posted 3 years ago
Tanner and Kelly were very professional and helpful. There was a 5 week delay for white glove delivery. At time of sale it was mentioned 2 to 3 weeks. The delaybwas on the part of finalMile delivery. Maybe in future mention that there could be a delay for white gloceo.
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Posted 3 years ago
Very helpful and friendly. I would definitely recommend to my family and friends. Wife loves her 💺
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Posted 3 years ago
The “white glove” service was anything but. They didn’t have all the tools they needed and left dirty fingerprints on the chair. They removed their covid masks during installation.
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Posted 3 years ago
I could have purchased a massage chair at any store that sold this type of item. But, I purchased the chair at massage chair planet because of the outstanding salesperson who assisted me.
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Posted 3 years ago
Best shopping experience ever.Issak and MS Kelly was great.very nolagable of product.got my os4000 to tennessee in record time.thanks massage chair planner.
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Posted 3 years ago
Excellent product and service
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Posted 3 years ago
Process was easy and getting updates from seller, shipper, and delivery team was seamless.
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Posted 3 years ago
Super friendly!
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Posted 3 years ago
We were very pleased with the customer service at Massage Chair Planet. When our preferred color was not readily available, they contacted us by phone. Then, they managed to fill our order with our color without delay. Their rep was very courteous and really wanted to deliver what we ordered. The chair get used daily just like our previous one. We are happy with our purchase.
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Posted 3 years ago
I talked to Adam and he was very helpful. He listened and understood. I purchased the chair he recommended, and although money was not an issue , it wasn’t the most expensive chair. But it turned to be the right one for me. I am very small, 5ft2in, and lean. Most chairs are uncomfortable but the ones I experienced in Japan worked. He knew what was right for me and I am delighted. Anyone who needs a chair should go see Adam at Massage Chair Planet.
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Posted 3 years ago
This is a upstanding and find business. I did not like the chair once I sat in it and wanted it returned. No hassle whatsoever. Adam went out of his way to make sure all went well. This a decent and aboveboard company. Life is good at MassageChairPlanet. Adam Gordon is a good person.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
A iconic chair , tanner who works there explains every single detail with patience. It was a wonderful purchase experience And the chair works fantastic.
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Posted 3 years ago
Very helpful sales person; quick and careful delivery; love the chair.
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Posted 3 years ago
My experience there was great with awesome help. And Tanner was very knowledgeable with the product he sells.
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Posted 3 years ago
Massage Chair Planet is rated 4.8 based on 192 reviews