Massage Envy Reviews

Name: Massage Envy
Rating: 2.06

2.1 Rating 175 Reviews

25 %

of reviewers recommend Massage Envy

Company Reviews

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2.1

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Massage Envy 1 star review on 12th September 2025

Bernie

Massage Envy 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Massage Envy 1 star review on 10th March 2025

Joshua

Massage Envy 1 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crack and compassionate staff. Listens intently on your wants and need. Naseem, my massage therapist is second to none. I speak with authority since I’ve been treated globally in 5 countries and 7 states. Will not find a better operative ANYWHERE! Rob Rubilla Roselle Park, NJ”

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Posted 1 month ago

“The experience at the Golden Valley, MN location has been amazing! There is not a single member of the staff that I couldn't spend hours just chatting with! Maria is my esthetician, and she is amazing! However, all of the estheticians will give you advice, if your person is busy. It's great to always have answers to every question. I can not rave enough about how amazing they are!”

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Posted 2 months ago

“Back Home today after having the most incredible, best ever facial! Lori really did a wonderful facial, best I’ve ever had! Thank You Lori, see you next month!!”

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Posted 2 months ago

“My experience is always great here. Wonderful staff and service by my technician to customize each visit depending on my areas of greatest need and attention. Thank you for taking care of me!”

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Posted 3 months ago

“Jessica is wonderful!! Her massages are so relaxing and she is the best at body work! Hits every muscle and she is good at getting the problem areas. Highly recommend. I get 90 minutes with her every time. I am a regular. ❤️😀.Never had any problems with massage envy. Great place!!!”

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Posted 3 months ago

“Wonderful team of therapists to conveniently choose from, friendly and helpful desk staff, pleasant and relaxing environment, fair prices, excellent website through which to schedule, nice family plan for my wife and I.”

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Posted 5 months ago

“I love coming to southbury, massage envy! Very professional and excellent service!”

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Posted 6 months ago

“I go to the Allen location even though it isn't as close as others because of the good reviews I read. Grace is my massage therapist and she's perfect for me. She listens to what I need and does a good job of helping me with tight muscle issues. The front desk employees and friendly and helpful.”

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Posted 7 months ago

“I very much recommend asking for Isis at Massage Envy in Petaluma, CA. I've had @ 10 session so far and she tailors each one based on what we discuss. I'm older but pretty active in sports, so it's really helpful to my recovery and health to have these sessions. Isis knows her craft, is as strong/firm as needed, and she communicates really well. It is a great value for preventative health - and I feel so much better after each session.”

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Posted 7 months ago

“Kris at the front desk help me with signing up for a membership. She was kind and knowledgeable. I have been a member in the past and look forward to being under their care again.”

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Posted 8 months ago

“I got a facial by Kirisa Mahon at Massage Envy in Hattiesburg Mississippi. She was amazing. What I appreciate the most about her is that I only do she educate me on what I need to do when I leave her. She also explained to me why applying the different products before and after. I will definitely be back to see Kirisa Mahon.”

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Posted 8 months ago

“Angelita is a great message therapist, since I started seen her my neck and back feels so much better. She always asks how you feel, is attentive to where the pain areas are, and gives good advice how to maintain pain free and to drink lots of water.”

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Posted 9 months ago

“I visited the Massage Envy in Bedford Hills this morning and was blown away with the friendly atmosphere and stellar customer service. The professionalism and the staff dedication at this location is rare now a days. The service I received from Dora one of the owners was amazing and she was friendly, professional and is very knowledgeable.I would also like to give a big shout out to their other locations , which are equally as accommodating and welcoming as well. Congratulations to Jennifer and Dora for running 3 amazing locations!”

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Posted 9 months ago

“If you’re looking for a great facial try Alana at Massage Envy in Flower Mound TX. She is a great esti - very professional, competent, explains each step, can customize your treatment and truly makes you feel relaxed and comfortable. She consistently provides a wonderful and enjoyable experience besides being adorable.”

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Posted 11 months ago

“Tina always gives excellent facials! She takes her time and lets you know what she is applying. I did an upgrade to have the cranberry orange mask. It was wonderful!!”

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Posted 11 months ago

“I always enjoy going to my massages and facials at the Tamiami location. From beginning to end its always a great experience.”

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Posted 11 months ago

“Reviews for ME maybe poor, but a certain someone always makes something special. At the Murphy location on 14th, Sandra Z is an exceptional masseuse. She listens to your issues, and she provides the massage per the requests - she is FANTASTIC In East Plano, please visit Massage Envy and ask for Sandra Z”

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Posted 1 year ago

“Elizabeth is a professional! very informative in a step by step manner, and you can tell she takes pride in what she does. 10-10 recommendation”

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Posted 1 year ago

“I had a wonderful 90 minute massage with Jocelyn at Coconut Point. She was very professional, and customized my massage to my specific needs . I left feeling relaxed and totally pampered. I will definitely be back!”

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Posted 1 year ago

“I am returning to a regularly scheduled massage and experiencing a quality level of service at Massage Envy - Creedmoor, Raleigh, NC.”

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Posted 1 year ago

Massage Envy is rated 2.1 based on 175 reviews