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Massage Envy Reviews

2.1 Rating 170 Reviews
25 %
of reviewers recommend Massage Envy
Company Reviews Questions Metrics
2.1
Based on 170 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
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Aura
Unverified Reviewer
“The experience at the Golden Valley, MN location has been amazing! There is not a single member of the staff that I couldn't spend hours just chatting with! Maria is my esthetician, and she is amazing! However, all of the estheticians will give you advice, if your person is busy. It's great to always have answers to every question. I can not rave enough about how amazing they are!”
Helpful Report
Posted 1 week ago
Debby
Unverified Reviewer
“Back Home today after having the most incredible, best ever facial! Lori really did a wonderful facial, best I’ve ever had! Thank You Lori, see you next month!!”
Helpful Report
Posted 4 weeks ago
T. McDowell
Unverified Reviewer
“My experience is always great here. Wonderful staff and service by my technician to customize each visit depending on my areas of greatest need and attention. Thank you for taking care of me!”
Helpful Report
Posted 1 month ago
Ginger Brackin
Unverified Reviewer
“Jessica is wonderful!! Her massages are so relaxing and she is the best at body work! Hits every muscle and she is good at getting the problem areas. Highly recommend. I get 90 minutes with her every time. I am a regular. ❤️😀.Never had any problems with massage envy. Great place!!!”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Wonderful team of therapists to conveniently choose from, friendly and helpful desk staff, pleasant and relaxing environment, fair prices, excellent website through which to schedule, nice family plan for my wife and I.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“I love coming to southbury, massage envy! Very professional and excellent service!”
Helpful Report
Posted 4 months ago
Mary
Verified Reviewer
“I go to the Allen location even though it isn't as close as others because of the good reviews I read. Grace is my massage therapist and she's perfect for me. She listens to what I need and does a good job of helping me with tight muscle issues. The front desk employees and friendly and helpful.”
Helpful Report
Posted 5 months ago
Mark K
Verified Reviewer
“I very much recommend asking for Isis at Massage Envy in Petaluma, CA. I've had @ 10 session so far and she tailors each one based on what we discuss. I'm older but pretty active in sports, so it's really helpful to my recovery and health to have these sessions. Isis knows her craft, is as strong/firm as needed, and she communicates really well. It is a great value for preventative health - and I feel so much better after each session.”
Helpful Report
Posted 5 months ago
Tina
Verified Reviewer
“Kris at the front desk help me with signing up for a membership. She was kind and knowledgeable. I have been a member in the past and look forward to being under their care again.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“I got a facial by Kirisa Mahon at Massage Envy in Hattiesburg Mississippi. She was amazing. What I appreciate the most about her is that I only do she educate me on what I need to do when I leave her. She also explained to me why applying the different products before and after. I will definitely be back to see Kirisa Mahon.”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Angelita is a great message therapist, since I started seen her my neck and back feels so much better. She always asks how you feel, is attentive to where the pain areas are, and gives good advice how to maintain pain free and to drink lots of water.”
Helpful Report
Posted 7 months ago
Eve Jusino
Verified Reviewer
“I visited the Massage Envy in Bedford Hills this morning and was blown away with the friendly atmosphere and stellar customer service. The professionalism and the staff dedication at this location is rare now a days. The service I received from Dora one of the owners was amazing and she was friendly, professional and is very knowledgeable.I would also like to give a big shout out to their other locations , which are equally as accommodating and welcoming as well. Congratulations to Jennifer and Dora for running 3 amazing locations!”
Helpful Report
Posted 7 months ago
R Kelly
Verified Reviewer
“If you’re looking for a great facial try Alana at Massage Envy in Flower Mound TX. She is a great esti - very professional, competent, explains each step, can customize your treatment and truly makes you feel relaxed and comfortable. She consistently provides a wonderful and enjoyable experience besides being adorable.”
Helpful Report
Posted 9 months ago
Ann
Verified Reviewer
“Tina always gives excellent facials! She takes her time and lets you know what she is applying. I did an upgrade to have the cranberry orange mask. It was wonderful!!”
Helpful Report
Posted 9 months ago
Christine D.
Unverified Reviewer
“I always enjoy going to my massages and facials at the Tamiami location. From beginning to end its always a great experience.”
Helpful Report
Posted 9 months ago
Geetha
Verified Reviewer
“Reviews for ME maybe poor, but a certain someone always makes something special. At the Murphy location on 14th, Sandra Z is an exceptional masseuse. She listens to your issues, and she provides the massage per the requests - she is FANTASTIC In East Plano, please visit Massage Envy and ask for Sandra Z”
Helpful Report
Posted 10 months ago
Riley Phillips
Unverified Reviewer
“Elizabeth is a professional! very informative in a step by step manner, and you can tell she takes pride in what she does. 10-10 recommendation”
Helpful Report
Posted 10 months ago
Carol
Verified Reviewer
“I had a wonderful 90 minute massage with Jocelyn at Coconut Point. She was very professional, and customized my massage to my specific needs . I left feeling relaxed and totally pampered. I will definitely be back!”
Helpful Report
Posted 10 months ago
M
Verified Reviewer
“I am returning to a regularly scheduled massage and experiencing a quality level of service at Massage Envy - Creedmoor, Raleigh, NC.”
Helpful Report
Posted 10 months ago
Sarah Laure
Unverified Reviewer
“Please i was scammed of $405,000 to a fake crypto trading site which after i was scammed i needed a serious help for my money back which unlucky for me i fell for a fake recovery company which scammed me $12,000. Belive me the whole situation got me frustrated and i was in bitter tears  becuse i lost both my life savings. a month after of depression i was scrolling on a site on the internet on "Scam Detector" which i saw a review of a lady on the site giving testimony on how her crypto funds was recovered successfully, i was thinking if I'm going to fall for another recovery scam again but something truly moved me to  contact the recovery manager that helped the lady recover her scammed funds... i contacted the recovery company manager via the manager email id, after few hours  the gave me feedback asking me how I found them and who referred me. I told them how I got in contact with them, the demanded to send every details on how I was scammed, I sent to them and after 24 hours the gave me a trace result from my details specifying is possible to recover my scammed money.. the only need to upgrade my account from a basic account to TPM account so as for me to make withdrawals to my bank account, the charged me to pay $5,600 before they can upgrade and withdrawal my funds, i paid the charge fee of $5,600 because my scammed funds was much. according to them the said the higher your scammed funds the higher your TPM upgrade charge fee..I was stranded and afraid due to my condition, I took the risk to sale my car just to raise and  pay them for the TPM upgrade immediately and I paid it in 48 hours my $405,000 was transferred to my bank account successfully and when I received my money back, I was in tears to be sincere with you and in shock too till date. Thank you alexivictimhelps @ mail . com”
Helpful Report
Posted 10 months ago
Massage Envy is rated 2.1 based on 170 reviews
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