MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,443 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality clothing great fit too. Delivery was a bit late. But it was Black Friday so I understand even though I paid for next day. Customer service were very helpful.”

Helpful Report

Posted 4 years ago

“I bought the pin stripe black pants and the white polo with the black collar. The polo fit great with a custom fit. The pants fit good as well the only negative thing I can really say was that the pants when I took them out of the poly bag they were in smelled horrible and had to spray them down with febreeze.”

Helpful Report

Posted 4 years ago

Hi Anthony Thank you so much for your very kind feedback - we are so happy to hear you love our material and fits! We absolutely pride ourselves in getting these details right :) I am so sorry about that, that is very very strange!! We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 4 years ago

“Nice and smooth”

Helpful Report

Posted 4 years ago

Hi Isimeli Thank you so much for your very kind feedback - we are so happy you love the garments. Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 4 years ago

“I got the wrong size ok accident but nice jacket.”

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Posted 4 years ago

Hi Thank you so much for your very kind feedback - we are so happy you love the garments. Did you purchase the incorrect size? Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 4 years ago

“Fitted very well and the quality was amazing for the price paid.”

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Posted 4 years ago

Hi Pascal Thank you so much for your very kind feedback - we are so happy to hear you love our quality and fits! We absolutely pride ourselves in getting these details right :) We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 4 years ago

“Very stylish and nice material. However, the button from my pants has fallen off so I have had to stitch another button in. For £45 you would expect the button to at least be held securely. But overall very worth the price!”

Helpful Report

Posted 4 years ago

Hi Jay Thank you so much for your very kind feedback - we are so happy to hear you love our material and style. I am so sorry to hear this has happened! Please contact support@mauvais.co.uk and we will resolve this issue for you! :) We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 4 years ago

“Delivery was good size was perfect”

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Posted 4 years ago

Hi Aaron Thank you so much for your very kind feedback - we are so happy you love the garments. Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 4 years ago

“I only gave you guys a 4 because I was blind throughout the delivery process. No tracking or anything but the clothes are top notch”

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Posted 4 years ago

Hi Steven Thank you so much for your feedback, we are so sorry that you experienced this with your delivery! We did send you a confirmation email with your tracking link to the email below: vendiesel86@gmail.com This may have ended up in your junk mail unfortunately as this is sometimes the case. We are so glad you love the clothing! We hope to have you shop with us again soon. Kindest Regards, The Mauvais Team

Posted 4 years ago

“The love the chains but clothing runs a little too big for my size”

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Posted 4 years ago

Hi patrick Thank you so much for your feedback. We are so happy you love our chains! I am so sorry the clothing size wasn't quite right for you! Kindest Regards, The Mauvais Team

Posted 4 years ago

“I LIKED IT .”

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Posted 4 years ago

Hi Augustin Thank you so much for your very kind feedback! We hope to have you shop with us again very soon :) Kindest Regards, The Mauvais Team

Posted 4 years ago

“Delivery time and package were great. Only thing I have to point out, is that the zipper of the trousers I bought are too stiff and I’m afraid it will eventually break. The quality of the material is great, otherwise!”

Helpful Report

Posted 4 years ago

Hi Bruno Thank you so much for your kind feedback! We are so happy that you appreciate our speedy delivery times and the quality of our materials :) I am so sorry that you have an issue with your zipper, please contact support@mauvais.co.uk for assistance on this. Kindest Regards, The Mauvais Team

Posted 4 years ago

“Pretty good quality. Took a month to get here”

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Posted 4 years ago

Hi Matthew, thank you so much for your kind feedback on our quality :) I am so sorry you experienced a delay with your order, unfortunately there have been many disruptions due to covid-19 and Canada has unfortunately faced a lot of delays. Kindest Regards, The Mauvais Team

Posted 4 years ago

“Order arrived promptly. Sadly the trousers didn’t fit properly. Did not receive a refund for 14 days but was refunded as soon as I emailed them.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Clothing is top quality feels and looks great. I’m slim and my waist is about 30-32. However shorts are a little big so I will haft to order a smaller size as I like them quite fitted not loose”

Helpful Report

Posted 4 years ago

“Great quality product really comfy, a tiny bit baggy but nothing a quick roll up can’t handle”

Helpful Report

Posted 4 years ago

Hi Jack Thank you so much for your kind feedback, we are so glad you like your items! I am so sorry that they are a little bit baggy although we are glad you have found a resolution to this! :) Kindest Regards The Mauvais Team

Posted 4 years ago

“It came on time , exactly how it looks on pics”

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Posted 4 years ago

Hi Nicolas Thank you so so much for your kind feedback! We are so glad you like your items :) Kindest Regards The Mauvais Team

Posted 4 years ago

“Pullovers nice and fit!”

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Posted 5 years ago

Hi Philipp Thank you very much for the kind feedback! I am so glad you like your items :) Kindest Regards The Mauvais Team

Posted 5 years ago

“The delivery was the only problem but everything else was good though”

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Posted 5 years ago

Hi Casey I am very sorry if you experienced any delays, there has been a few disruptions to delivery service due to COVID-19. I can see that your parcel was delivered to you and was delayed two days unfortunately due to the circumstances. I hope you are happy with your order and have a very lovely day! Kindest Regards The Mauvais Team :)

Posted 5 years ago

“My sons birthday pre order & first time, on pair of trousers were sent wrong by mistake. Same as others, so need to return for a refund. Hence son only has one pair now, quality of top & trousers look great .”

Helpful Report

Posted 5 years ago

Hi Wayne We are very sorry for this inconvenience, we did email notifying you that this occurred and sent you a prepaid returns label to ensure we got the correct trousers to you in time! We are very glad you are happy with the trousers. Kindest Regards The Mauvais Team

Posted 5 years ago

MAUVAIS is rated 3.9 based on 2,443 reviews