Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i found immediately the item i was looking for and not finding for a long time. Thank you!”

Helpful Report

Posted 8 years ago

“I signed up for 10%. Off my first order but when I placed my order it did not take off my discount, why was this?? Please explain this problem, very disappointed!! The 10% has new been credited to me also the mug that had been soiled and used with "tea stains" has been replaced. Thank you.”

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Posted 8 years ago

“Very happy to replace broken plates and not have to buy a whole new set somewhere - more sustainable!”

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Posted 8 years ago

“The website was easy to navigate. Very clear and no faffing when it came to checking out as a guest user (not too many boxes to tick ;) The price for shipping I thought was a bit steap considering that you say International Shipping is from £2.95.”

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Posted 8 years ago

“Good prices, good choice. Difference in similar products not clear on web site. e.g capuccino basic white and jumbo coffee cup basic white.”

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Posted 8 years ago

“Gave me 20% off”

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Posted 8 years ago

“The current discount was very attractive. Disappointed in the choice of bowls for the Diamond service.”

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Posted 8 years ago

“I was looking to replace my existing household mugs and was delighted at the range and colour you had to offer. It seems everyone has something along similar lines but I thought your range was a cut above! My experience from that point onwards changed. I subscribed for an introductory 10% off but the code never came, and I had trouble with using paypal at the checkout and had to use card as the only way I could get the next screen to appear. In the end I got an end of year promo code which was great but that isn't the point I am making. My delight at my purchase helped me to overlook this. I would also have purchased more items but they have been out of stock for a while.”

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Posted 8 years ago

“EASY TO ORDER AND NICE DISCOUNT EOY20”

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Posted 8 years ago

“Quick and easy.Good range of products.”

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Posted 8 years ago

“good website and easy to order”

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Posted 8 years ago

“I find, buy abd receve my goods easy and safe.”

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Posted 8 years ago

“Straight forward easy to use website”

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Posted 8 years ago

“Good selection of items very good prices”

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Posted 8 years ago

“a good range of designs was offered”

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Posted 8 years ago

“Quick delivery!”

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Posted 8 years ago

“Really happy, very straightforward and easy ordering process. I would suggest and indication of delivery date as an addition but otherwise good.”

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Posted 8 years ago

“Checkout froze but I got it back then quick to order”

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Posted 8 years ago

“Saw the Diamonds series in local store in Croatia, way overpriced, ordered from M&W directly and saved over 100 GBP (expensive 36 GBP postage included!). The only downside is not accepting Maestro cards. Other than that - perfect. Can't wait to get my shipment delivered, hope to have it on Christmas dinner table.”

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Posted 8 years ago

“Very good price and prompt no hassle delivery by DFD”

Helpful Report

Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews