Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the cashmere range. It’s affordable and high quality.”

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Posted 8 years ago

“Bought to replace some dishes that were accidentally broken.Excellent ordering process and I know the dishes will replace the broken dishes without a problem”

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Posted 8 years ago

“Receieved the Tint teapot today, which we are very pleased with. It pours well without dripping, not too heavy when full either. It was well packed and arrived safely and quickly. Would highly recommend both teapot and Maxwell & Wiiliams.”

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Posted 8 years ago

“Online buying process was simple and quick, and felt secure as was able to use paypal. My order was dispatched and delivered quickly. The courier company used emailed me with a 1hr delivery slot, so no hanging around all day for my package. Overall, excellent service.”

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Posted 8 years ago

“Easy to navigate website and order”

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Posted 8 years ago

“Great quality items at very reasonable prices!”

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Posted 8 years ago

“I looked at the cups last week and they were £25 which seemed a lot and I was going to be away so wouldn't be around to receive them so I decided to leave it. On my return I found the tab still open on my iPad and hooray they were half price. Ordered them straight away.”

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Posted 8 years ago

“Easy to order and immediate order confirmation”

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Posted 8 years ago

“Ordering experience was fast, accurate. Waiting for product to arrive now.”

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Posted 8 years ago

“Purchasing replacement cutlery, found the product quickly on M&W website. To make it even better you could add dimensions for those cutlery products that don't already have them, and possibly allow to select by range. Good value for money, as both eBay and Amazon were more than twice the price.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Because you had exactly.what I was looking for. I like different and different is what I got from you. Thank you.”

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Posted 8 years ago

“Great website and great products, very easy....thank you”

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Posted 8 years ago

“We have had lots of white basics products which we have used and loved so we have replaced some plates which (our fault) are chipped. We have also added some rectangular serving bowls and platters as they fit nicely down the middle of the table - you can never have enough of these as different dishes require different presentation. We went for some lovely cups too, couldn’t resist the glorious designs! Happy days!”

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Posted 8 years ago

“I have found what I was looking for”

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Posted 8 years ago

“Just broke a mug from set & was able to extras very easily from Maxwell & Williams.”

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Posted 8 years ago

“Easy to purchase and you had exactly what I wanted, past experience says my order will come quickly.”

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Posted 8 years ago

“Website easy to use.”

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Posted 8 years ago

“Had bought mugs many times over years. Always of good quality and online service and delivery fantastic.”

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Posted 8 years ago

“Love their products! And easy to purchase again online.”

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Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews