Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Mazuma Mobile Reviews

4.2 Rating 2,009 Reviews
80 %
of reviewers recommend Mazuma Mobile
Company Reviews Questions Metrics Info
4.2
Based on 2,009 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Mazuma Mobile Reviews

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Mazuma Mobile 5 star review on 4th March 2023
George C Thompson
Mazuma Mobile 5 star review on 4th March 2023
George C Thompson
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
Mazuma Mobile 1 star review on 13th January 2023
Rab Forbes
Mazuma Mobile 1 star review on 26th August 2022
Anonymous
Mazuma Mobile 1 star review on 26th August 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stephen
Verified Buyer
“Got a better price than the other websites for my poor condition iPhone 10”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Carrie
Verified Buyer
“Great, efficient service. Postage bag was sent out straight away. Communication was excellent.”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Told me a price and that was it, sent phone off. Money paid no problem at all.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Anonymous
Verified Buyer
“They explained everything and the time frame was 100%”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Tracy
Verified Buyer
“Great service very quick paying money for phone”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The process was simple and easy. Definitely would use this service again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Perfect transaction. Thank you very much.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile
Posted 2 years ago
Anonymous
Verified Buyer
“Wry satisfied with services, fair price and fast action! Thank you”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Shirley
Verified Buyer
“Extremely straightforward, got a quote on line, printed a label, arrived next day, got a text to say it had been received, & money in bank within 24 hours. Simple enough even for a technophobe like me!”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Linzi
Verified Buyer
“Brilliant.quick and easy.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Bobbie
Verified Buyer
“What absolute fantastic customer service. My phone was collected on Wednesday and bank transfer was made 24hrs later.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile
Posted 2 years ago
Robert
Verified Buyer
“Quick, easy, straightforward website. Clear instructions on how to send device.”
Helpful Report
Posted 2 years ago
Good afternoon Robert, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma
Posted 2 years ago
Sarah
Verified Buyer
“I posted 2 phones on Monday, they were received by mazuma on Wednesday and the money was in my account same day, will definitely be using them again in the future”
Helpful Report
Posted 2 years ago
Good morning Sarah, Thank you for the five-star review. We really appreciate the positive comments and we look forward to you using us again! Kind regards Mazuma
Posted 2 years ago
Dennis
Verified Buyer
“It was easy to get an old device sold. At least when it gets recycled and not wasted, whilst getting some money back.”
Helpful Report
Posted 2 years ago
Good morning Dennis, Thank you for the five-star review. It's great to hear you found the process easy for selling your old device, Kind regards Mazuma
Posted 2 years ago
Anonymous
Verified Buyer
“One best platform to sell old gadgets, got paid on same day of delivery, very good service I would recommend to everyone to use Mazuma Mobil to sale old gadgets fantastic.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for the five-star review and the recommendation, Kind regards Mazuma
Posted 2 years ago
Elizabeth
Verified Buyer
“Excellent experience. Thoroughly efficient all the way through from start to receiving payment.”
Helpful Report
Posted 2 years ago
Good morning Elizabeth, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma
Posted 2 years ago
Christopher
Verified Buyer
“Good service keeps you informed all of the way”
Helpful Report
Posted 2 years ago
Good afternoon Christopher. Thank you for your five-star review. We really appreciate the positive comments, Kind regards Mazuma
Posted 2 years ago
Oliver
Verified Buyer
“Very quick and easy to use. Barely any effort needed on my part and received payment almost instantly”
Helpful Report
Posted 2 years ago
Good afternoon Oliver, Thank you for the five-star review. It's great to hear you found the process quick and easy, Kind regards Mazuma
Posted 2 years ago
Anonymous
Verified Buyer
“Very easy to deal with with updates on process Would use again”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for the five-star review. It's great to hear you positive comments and we look forward to you using us again! Kind regards Mazuma
Posted 2 years ago
Clare
Verified Buyer
“Very happy with service. I opted for the postal option. Once sent back phone payment transferred same day mazuma received phone.”
Helpful Report
Posted 2 years ago
Good morning Clare, Thank you for the five-star review. It's great to hear you were happy with the service, Kind regards Mazuma
Posted 2 years ago
Mazuma Mobile is rated 4.2 based on 2,009 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request