Skirting World Ltd Reviews

Name: Skirting World Ltd
Address: Unit 25 Gravelly Industrial Park, Thompson Drive, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 796 Reviews

91 %

of reviewers recommend Skirting World Ltd

4.7

Based on 796 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Skirting World Ltd:

Skirting World continues to lead the UK market in manufacturing quality MDF products including skirting board and architrave.

Over 98% of orders are fulfilled using our own fleet of vehicles, ensuring safe and fast delivery across the UK.

Choose from over 100 designs to compliment your style. All are manufactured using the very best moisture resistant MDF and can be finished ready for decoration.

We offer free delivery on every single order as standard. Our popular Super Fast delivery option upgrades the lead time to within just 2 working days. Order before 12:00 midday and choose our Priority delivery service to receive your order the next working day!

Visit Website

Phone:

01213282179

Email:

info@skirtingworld.co.uk

Location:

Unit 25 Gravelly Industrial Park,
Thompson Drive,
Birmingham
Birmingham
B24 8HZ

Skirting World Ltd 5 star review on 30th April 2024

Sahvranh I

Skirting World Ltd 5 star review on 16th April 2024

308

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 lengths of windowboard. I had to refuse delivery as both were the wrong size. Waited another week for a correct delivery.”

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Posted 1 week ago

“The worst primed finish i have ever had. I have had to sand down the entire front face again just to get the uneven surface back to an acceptable state”

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Posted 1 week ago

“the service on the phone was terrible and the delivery service was shocking and after speaking to a manager that reinforced my experience of an all round terrible company”

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Posted 2 weeks ago

“Haven’t received my order”

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Posted 1 month ago

Hi Jamie, I sincerely apologise for the delay with the courier regarding the delivery. I have checked our portal with them and it says that the order was delivered this morning. I have refunded the delivery cost past due to the delay and the inconvenience caused.

Posted 1 month ago

“I’ve noticed that every length is damaged in particular on one end”

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Posted 1 month ago

“Sent me boards that were cut incorrectly. No apology when contacted customer service and now have to wait 10 days for replacement.”

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Posted 1 month ago

“Item arrived without a box so was scuffed throughout and one end was even damaged - very bad”

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Posted 1 month ago

“The quality is terrible, it’s like the architraves are made of paper. I’ve had to buy from elsewhere. Extremely unhappy about this waste of money!!!!!”

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Posted 2 months ago

Dear Samantha, Thank you taking the time to provide us with your valuable feedback regarding your experience with Skirting World Ltd. We truly appreciate customers like yourself who are willing to share their thoughts and help us improve our services. If you have any pictures of what you have described please send them to info@skirtingworld.co.uk, as we would like to investigate this issue. Lastly, please accept our sincere apologies for the inconvenience and disappointment you encountered with the quality of our architraves. We deeply regret that they did not meet your expectations and that you had to purchase from elsewhere. Your dissatisfaction is certainly not the level of service we strive to provide to our customers.

Posted 2 months ago

“We placed an order for some window boards and paid extra for super fast delivery. The delivery did not arrive as promised and Iwas informed that we would have to wait another week for the next van to delivery our order. Consequently, we cancelled the order and received a credit.”

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Posted 2 months ago

Good afternoon, Unfortunately there was an issue when loading the van for your delivery. Due to this the driver was not able to deliver your order on the expected day and as you stated there was unfortunately not another van in the area for a number of days. We sincerely apologise for this and the inconvenience caused. This is not the usual experience customers and certainly not the one we want to give to our customers. If you do need to place another order with us in the future, please get in touch beforehand and can look to apply a manual discount due to the issue with this order.

Posted 2 months ago

“2 of the 3 boards ordered were damaged and the paintwork was average at best. Protect the edges!!!”

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Posted 2 months ago

“Unfortunately the wrong size skirting board was sent ,in height and length, awaiting replacement”

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Posted 2 months ago

“I ordered 4x lengths of skirting and some architrave - 1 length of skirting wasn't delivered which lead to me not being able to finish the room. i had booked time off work for the delivery and to redecorate a room and due to not having all skirting had to put carpets on hold as well as furniture delivery. I called up to query this and the soonest delivery the missing length could be scheduled for is 6 days later which is an absolute shambles really. Now living in a mess untill the last piece of skirting is delivered. How you can miss an item off a 5 item delivery is beyond me, will not be using skirting world again.”

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Posted 2 months ago

I am very sorry to hear this. We understand the frustration and disruption this must have caused, particularly as it affected your planned redecoration. Unfortunately we are currently experiencing a very high volume of orders and this is affecting both production and the transport side of the company. I have refunded 15% of the order cost due to the inconvenience caused.

Posted 2 months ago

“I placed and paid for an order from Skirting World for 18 lengths of picture rail. I was given a delivery date and time of between 0800-1000 . I was waiting for the delivery before going to work. Unfortunately I didn't get to work as the delivery time changed 7 times . When it arrived after 1600 I had lost a day's wages. The driver knocked on my door and by the time I answered he had driven off and the delivery was left on my driveway. There was no paperwork/ delivery note. Only 9 lengths had been delivered instead of 18. When I asked if the rest could be delivered next day delivery I was told that the earliest it could be delivered would be a further week. This was too late for the job I was doing so asked to cancel the order. I was informed that I would receive an email with a date for the pick up which I am still waiting for. I still haven't received the refund yet either.”

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Posted 2 months ago

Skirting World Ltd is rated 4.7 based on 796 reviews