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Skirting World Ltd Reviews

4.6 Rating 4,247 Reviews
90 %
of reviewers recommend Skirting World Ltd
4.6
Based on 4,247 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Skirting World Ltd Reviews

About Skirting World Ltd:

Skirting World continues to lead the UK market in manufacturing quality MDF products including skirting board and architrave.

Over 98% of orders are fulfilled using our own fleet of vehicles, ensuring safe and fast delivery across the UK.

Choose from over 100 designs to compliment your style. All are manufactured using the very best moisture resistant MDF and can be finished ready for decoration.

We offer free delivery on every single order as standard. Our popular Super Fast delivery option upgrades the lead time to within just 2 working days. Order before 12:00 midday and choose our Priority delivery service to receive your order the next working day!

Visit Website

Phone:

01213282179

Email:

info@skirtingworld.co.uk

Location:

Unit 25 Gravelly Industrial Park,
Thompson Drive,
Birmingham
Birmingham
B24 8HZ

Never received architrave samples, no response from customer service. Skirting samples arrived ok.
Helpful Report
Posted 2 weeks ago
Ordered 25m Edge, primed and undercoated, when they arrived they had paint marks through the hole of each length.
Helpful Report
Posted 4 weeks ago
I gave two stars as the one section (3.5) mtrs had two faults. On receiving item from driver I immediately saw damage to one end edge, I knew i could work around so I didnt need to send back or mention it to him. Whilst cutting and prepping it was only then I realised a factory forming mistake had been made. It was too late to report this as i'd accepted item and already cut to lenghths required. See pictures. profile misforming about foot long. damage to one edge. Item had no packaging not even shrink wrap.
Helpful Report
Posted 1 month ago
I’m very disappointed using this company to provide a skirtings. I not only had to wait for order to be delivered quite a bit of time, but also they have sent it to the wrong address, not checking if the address matches the postcode so they just followed the postcode. After arriving at the postcode, I received a phone call from the driver asking what is the house number and the road name? While I was waiting with carpenter 35 miles away. So I had to pay the carpenter for the day of work, drive 35 miles, cut the skirting boards to the various sizes, load them to the van and the whole experience was a nightmare. I will never make that mistake again and stick simply to the local joinery suppliers as usual forever.
Helpful Report
Posted 1 month ago
I ordered samples of skirting and architrave, they appear to be good quality however I was sent 1 incorrect item and 1 item was missing from the order. When I contacted customer service about this I got no reply. For this reason I would be hesitant to place a full order.
Helpful Report
Posted 1 month ago
The moulding differed within the pack and didn’t join up piece to piece
Helpful Report
Posted 1 month ago
All as you would expect. Whole process first class.
Helpful Report
(Birmingham, B24 8HZ) - Posted 1 month ago
Paid extra for undercoating, but the paint finish was really poor with obvious dimpling and creasing. Job couldn't wait and so had to use it rather than return. Customer service apologised and refunded delivery and painting fee.
Helpful Report
Posted 1 month ago
Paid £50 for express delivery which was delivered outside the promised time scale. Really poor service and very difficult to contact. Even this review form does not work properly
Helpful Report
Posted 2 months ago
Very disappointed in the delay. It was only a sample but took nearly three weeks for delivery. Ie confirmation on 13 th, dispatched on 28th and arrived a few days later. It gives no confidence in making a full order.
Helpful Report
Posted 2 months ago
Protection on delivery was very poor, only stretchwrap film on half the board, fortunately the chips and scratches were on the under side so I could use.
Helpful Report
(Birmingham, B24 8HZ) - Posted 2 months ago
Paid extra for fast delivery and you literally made it be delivered on the final minute of your 1-4 day delivery time because you weren’t in the area. Won’t use that service again as you don’t go over and above you just happen to squeeze it in.
Helpful Report
Posted 2 months ago
Two of my pieces were broken and the routed bits in the design are rough plus the undercoat doesnt make it into the routed bit meaning more painting required
Helpful Report
(Birmingham, B24 8HZ) - Posted 2 months ago
The product arrived damaged. I called skirting world to also ask why the MDF wasn’t green identifying it as moisture resistant. Still waiting for the manufacturer data sheet to be sent to me that was promised on the phone call. Not happy with the service so far.
Helpful Report
Posted 2 months ago
Disappointed in only 50% refund. All skirting is cut to order which is crazy considering how long it takes for ordered to be delivered. Usually a timber merchant has lengths shelved and picked ready for delivery. Dissapointed they couldn’t deliver the new skirting I ordered, when they travelled all the way up to Wigan to collect the wrong profile.
Helpful Report
Posted 3 months ago
I received my order of multiple skirting boards and they came chipped in multiple places and edges damaged, emailed customer services and no response.
Helpful Report
Posted 3 months ago
The person fitting my goods has opened the pack this morning and sadly there are a couple of faulty area's, so I am not overly impressed. Fortunately we need just two full lengths so we should be able to work around the chipped bits. I won't be able to tell until the job is near completion.
Helpful Report
(Birmingham, B24 8HZ) - Posted 3 months ago
The skirting was fine but the clown that delivered them needs to work on his delivery skills! I’m disabled and only have one leg,I do use a prosthetic limb but I have difficulty walking still and this idiot couldn’t even be bothered to ring the doorbell to ask where we wanted the lengths of skirting! The two lengths of skirting were 4.2 metres long and heavy but he just left left in my passage way across the front door ! I had to ring a friend to come and move them as they were way too heavy for my wife to lift as well as myself so I wasn’t very happy at all. I did ring to complain and the guys said he’d ring the driver to claim back but he didn’t answer which tells me he knew exactly what he’d done so again the man is a complete idiot !!
Helpful Report
Posted 4 months ago
I ordered my skirting and architrave on 22/07 and paid for fast delivery, which states 3-6 days on the order form. The order arrived on 30/07 causing delay to the start of the project. When I raised this with Skirting World by email, they falsely stated that the order arrived on 29/07 and the fast delivery option was ‘working days’ which it does not say on the order/delivery options page. After I sent proof of delivery date (their own email to me!) they continued to ignore my emails. Not good at all.
Helpful Report
Posted 4 months ago
The product was delivered on time but one of the lengths has arrived damaged. This shows
Helpful Report
(Birmingham, B24 8HZ) - Posted 5 months ago
Skirting World Ltd is rated 4.6 based on 4,247 reviews