MEDvidi Reviews

Name: MEDvidi
Address: 4010 Moorpark Ave, 114, San Jose, California
Rating: 4.54

4.5 Rating 374 Reviews

88 %

of reviewers recommend MEDvidi

4.5

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 59%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About MEDvidi:

MEDvidi is a helpful online service for people dealing with mental health issues. We have a team of licensed experts who know how to treat conditions like ADHD, Anxiety, Depression, OCD, and many more. We make getting help easy, quick, and affordable, letting you get treatment from the comfort of your home.

Visit Website

Phone:

(504) 414-5095

Email:

help@medvidi.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashley was very polite and helpful”

Helpful Report

Posted 11 months ago

Hi Amy Lahr, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Sadie was very polite and helpful.”

Helpful Report

Posted 11 months ago

Hi Sara Vasso, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Very helpful great customer service ...her name is Sadie”

Helpful Report

Posted 11 months ago

Hi Colin Allen, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Efficient and friendly service. Solved my problem quickly!”

Helpful Report

Posted 11 months ago

Hi Ashley A McLaughlin, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Sadie did a great job with fast response and customer service 🙂”

Helpful Report

Posted 11 months ago

Hi Jacquelyn Varela, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“I just concluded an interaction with Sadie in customer service that was, as always with MEDvidi, handled promptly and to my complete satisfaction. I remain impressed by the company and its customer support.”

Helpful Report

Posted 11 months ago

Hi Henry Racette, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“MEDvidi was so easy to use for scheduling and the representative and staff are so helpful. Thanks Ashley and Dr. O!”

Helpful Report

Posted 11 months ago

Hi Eli Sonkin, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 11 months ago

“The lady was very helpful told her my issues and she told me she would have a provider call me back. I will let you know if she has kept her word.”

Helpful Report

Posted 11 months ago

Hi Emily Hebert, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“She was extremely helpful with getting my rescheduling for my appointment taken care of Thank you Sadie”

Helpful Report

Posted 11 months ago

Hi Randy Mitchell, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Ashley was wonderful! She was able to get my needs met in our first conversation, i had spoke to others from the medvidi team and never received the right support. She was VERY helpful. A+++”

Helpful Report

Posted 11 months ago

Hi David Cleves, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane|| MEDvidi Patient Support Team

Posted 11 months ago

“I spoke with Sadie through messages on the website and she was very fast and efficient in helping me and I really appreciate her”

Helpful Report

Posted 11 months ago

Hi Zachary Newsom, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“I commend Jake, a MedVidi call center representative, for his exceptional assistance and kindness. His thoroughness ensured I received the necessary information to schedule my appointment promptly. Thank you again.”

Helpful Report

Posted 11 months ago

Hi Sharon Diemdowicz, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Fiya was very helpful and communicated through my issue very well. Thank you, Fiya!”

Helpful Report

Posted 11 months ago

Hi Anna Reynolds, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“We will see how my results work out with my issue but he was pleasant and helpful”

Helpful Report

Posted 11 months ago

Hi Joey Pellegrino, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“They have been extremely helpful and kind great place to get help”

Helpful Report

Posted 11 months ago

“I have not yet confirmed an appointment, but Scarlett was very helpful explaining the steps and how it will potentially work.”

Helpful Report

Posted 11 months ago

Hi Rae, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Sadie was helpful”

Helpful Report

Posted 11 months ago

Hi M, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Sadie was very helpful and kind!”

Helpful Report

Posted 11 months ago

Hi Ashley, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Sadie was very helpful with my situation about my ESA letter not being filled out correctly and ensured me that I will be getting it today. I’m just frustrated because my information should’ve already been filled out the first time but I know that everyone I’ve spoken to over the phone is not to blame. I just wished I did not have to call back again and again for something that I already spoke about with someone else.”

Helpful Report

Posted 11 months ago

Hi Semanta, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Tim Woods was a great representative and understood what I had to say and just straight to the point. 10 stars I would give if possible !”

Helpful Report

Posted 11 months ago

Hi Ahmad Kadri, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

MEDvidi is rated 4.5 based on 374 reviews