MEDvidi Reviews

Name: MEDvidi
Address: 4010 Moorpark Ave, 114, San Jose, California
Rating: 4.54

4.5 Rating 374 Reviews

88 %

of reviewers recommend MEDvidi

4.5

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 59%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About MEDvidi:

MEDvidi is a helpful online service for people dealing with mental health issues. We have a team of licensed experts who know how to treat conditions like ADHD, Anxiety, Depression, OCD, and many more. We make getting help easy, quick, and affordable, letting you get treatment from the comfort of your home.

Visit Website

Phone:

(504) 414-5095

Email:

help@medvidi.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nixxi Cat DO is an excellent dr I would recommend him to anyone in the need of a professional psychiatrist”

Helpful Report

Posted 11 months ago

Hi Danielle Mortara, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Tim got everything done really quickly. I was really surprised cause there’s always a problem, but they handled it within a quarter of a day so I’m really happy.”

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Posted 11 months ago

Hi Jennifer Furr, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“I highly recommend Brandon Willis. He was exceptional in addressing my concerns. He took the time to actively listen and made the appropriate adjustments. Thank you MEDvidi for hiring competent and empathetic employees!”

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Posted 11 months ago

Hi Jessica Beck , Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“Alicia, what can I say but thank you. I called and spoke with another person (man) who just totally frustrated me to no end , thank you for your kindness ,professionalism , and helping me with my issue . I was charged 2 times for upcoming appointment, but when speaking with 1st person he was quite short with he didn’t help at all . Thank you Alicia . You are truly appreciated, you states you could credit my February/ March appointment. Thank you !!!!”

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Posted 11 months ago

Hi Deborah Mora, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“Great company. Love the advice and there treatment plans”

Helpful Report

Posted 11 months ago

Hi Kyle, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“Roy assisted me in a fast And efficient way to book an appointment.”

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Posted 11 months ago

Hi Anthony Young, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Roy helped me get an earlier appt with my dr. I greatly appreciate his help. Dr Bradley Noon is a wonderful doctor, who actually listens to you as a patient. He’s the best psychiatrist I’ve ever had.”

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Posted 11 months ago

Hi Elizabeth, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Convenient appointments and a caring doctor ( Dr. Martinez ) who explained the treatment plan in detail and answered all of my concerns and questions. The Patient care team ( Alicia ) is also friendly and helpful.”

Helpful Report

Posted 11 months ago

Hi Nicole, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Brandon was amazing today. He was so helpful and patient with me. He made sure that I was well served. So grateful!!”

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Posted 11 months ago

Hi Raphaelle Lacasse, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Awesome customer care. My Dr really cares.”

Helpful Report

Posted 11 months ago

Hi Veldas Butcher, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“excellent customer service with the chat feature for a follow-up question that I had.”

Helpful Report

Posted 11 months ago

Hi Christjna, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or this phone number (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team.

Posted 11 months ago

“Friendly kind very helpful”

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Posted 11 months ago

Hi Kyle Mitchell, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or this phone number (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“Always helpfulof my problems”

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Posted 11 months ago

Hi Melissa Riebel, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or this phone number (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“MEDvidi is absolutely amazing and I definitely would highly recommend them. They are vey knowledgeable and understanding. The medical team is wonderful. Tulani Johnson is truly remarkable, as she makes it a priority to listen to you and then provide answers to any questions you might have. They all work as a team to make sure that you have the best of care. Scarlett was very helpful today assisting with a small issue I had. The hands on experience and kindness they give is unbelievable.”

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Posted 11 months ago

Hi Georgia P Porter, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or this phone number (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team.

Posted 11 months ago

“Tim was excellent! He was a pleasure to deal with very personable...”

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Posted 11 months ago

Hi Vincent Pignoli, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or this phone number (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 11 months ago

“It all started Sunday when something went wrong during my appointment and it was never finished, I was told that I would be given a new appointment the following day which was Monday but I never got a message or a call so I called them and was told the same as I was told the day before but again nothing happened and I grew quite frustrated at that point but after explaining everything to the support staff and letting them know how frustrating it was, they were able to confirm a new appointment with my provider on Wednesday night instead of allowing it to take any longer or making me jump through hoops. What started out as a very frustrating experience was put to rest with an acceptable solution which I am grateful for - thank goodness for their patience and help or I would be quite upset by now”

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Posted 11 months ago

Hi Kevin Jenkins, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 11 months ago

“Tim Woods was extremely helpful in assisting me in scheduling my appointment. He was able to honor the $40 off promotion that I was having trouble claiming. He resolved the problem and was able to schedule me with my provider.”

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Posted 11 months ago

Hi Danielle Gomez, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Fiya was very quick and helpful with my questions!”

Helpful Report

Posted 11 months ago

Hi Kaylie, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“Ashley was exceptional! Our conversation about my appt schedule went smoothly and I was able to book an appt for the next day. All is well.”

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Posted 11 months ago

Hi Phyllis Sandidge, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

“He listened and was accommodating of my needs.”

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Posted 11 months ago

Hi Emily, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 11 months ago

MEDvidi is rated 4.5 based on 374 reviews