Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.92

4.9 Rating 483 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great experience with Meowtel! You're able to find someone by location very easily, it has its own portal for messaging, profile creation, and reservations. The pricing is pretty on par with most sitting services around our location. Our sitter, Stacy, was great. good communication, kept us up to date, and was very nice.”

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Posted 2 years ago

Meow Deanna, Thank mew for the kind review. We are purrleased to hear that finding your sitter Stacy through the app has been a great experience and she has done a good job for you and your kitties. We look forward to sitting for you again very soon.

Posted 2 years ago

“I had no trouble using the app”

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Posted 2 years ago

Meow Anonymous, Thanks for your review and we are happy to hear that you have had no issues with the app. We look forward to the opportunity to care for your kitty again in the future.

Posted 2 years ago

“Meowtel brought us peace of mind by connecting us with a local cat sitter that has been amazing. Fair pricing for value received and convenient app, though it does freeze at times when chatting. Otherwise, no issues. If you need to find a reliable, credible cat sitter, Meowtel is the right resource!”

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Posted 2 years ago

Hi David, Thank mew so much for the review. We are so happy to hear that you were able to find peace of mind with a reliable and credible sitter at a fair price. We want the app experience to be purrfect for sitters and clients so we're rebuilding the experience and a new mobile app will be here in the coming weeks. We appreciate your patience and look forward to caring for you kitty again in the future.

Posted 2 years ago

“During this very difficult time in my life currently, I'm forced to be away from home more than I have been in a very long time. We found Meowtel just by searching the internet for local cat sitters and can't believe our luck. Eli (The Roomate) loves Ms. Pennie!! It's not just the full bowls of food and water, but the couple of extra snacks, clean potty box and the amazing cuddles that makes his alone time seem a little more tolerable. You don't find many companies like Meowtel anymore that have such wonderful people as part of their team like Ms. Pennie, that will go completely out of their way to lug in extra litter because I have too much on my mind and completely forgot to stock up. Her response was "no worries, I've got you and Eli covered"!! 5-Star All The Way!!!!”

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Posted 2 years ago

Meow Lisa and Eli, We are so purrleased to hear you found your perfect sitter Jennie on Meowtel and Eli is happy with his cuddles while his Mom is away. We appreciate the review and look forward to caring for Eli again very soon.

Posted 2 years ago

“Being a Meowtel cat sitter has been a great experience. I really enjoy meeting more cat people and spoiling kitties.”

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Posted 2 years ago

Hi, Thank mew so much for the review! We are purrleased to hear you enjoy being part of the Meowtel community!

Posted 2 years ago

“I was a cat sitter for Meowtel and hired my cat sitter from Meowtel. I am no longer cat sitting but I will use their services again!”

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Posted 2 years ago

Meow Laura! Thanks for the review! We're sorry to hear you will no longer be sitting but very happy that you continue to use our services. We look forward to caring for your kitty again soon.

Posted 2 years ago

“My sitter was very caring and loving to my baby kitties. I also was very happy that when I had to cancel upcoming visits I was promptly given a refund without any hassle. I highly recommend Meowtel service.”

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Posted 2 years ago

Meow there! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties again soon!

Posted 2 years ago

“I am so happy I found this company. Meowtel and Maya took care of my 3 cats for 4 weeks while I was out of the country. Meowtel has excellent customer service and Maya, who actually took care of my cat, was incredible. I would highly recommend this company to anyone who needs a babysitter for their cats. 5-star rating from me.”

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Posted 2 years ago

Meow there, Stephen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties again soon!

Posted 2 years ago

“Don't bother submitting for a profile. I'm a cat expert with glowing reviews from clients and I was rejected with no explanation, and then told I can re-submit after an entire year. My confidence in this company went down to a 1 after that, because if a cat mom of a healthy & active 15 year old cat with no criminal history, perfect driving record, extremely satisfied clients isn't qualified to sit for this company, than I can't imagine who's running this operation. You'd be better off using a service like "Petbacker" or even Rover over this poorly managed start up. I won't even consider booking a cat sitter from here for my own cat, and I will be discouraging any cat parents I know from this shabby start up.”

Helpful Report

Posted 2 years ago

Meow there, Tabitha Knight! We’re sorry that you weren’t selected to join our sitter community. Expressing your dissatisfaction with our decision across multiple review sites including Yelp, Reviews.io, and Trustpilot reinforces why we have our thorough vetting process in place to begin with. As we mention on our website, we accept less than 10% of our applicants and our vetting process takes many factors into account which we outlined for you in our email. Not all sitters are a purrfect fit for every platform, and we wish you all the best with your future cat endeavors!

Posted 2 years ago

“Bridget was so reliable! I was so happy with the service, and her ability to deal with problems as they came up (ants in the kitchen). I got pictures every day, and assurance that my babies were cared for.”

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Posted 3 years ago

“Meowtel has been a game-changer for arranging cat care when we have to be out of town. Every single person whose services we've hired has been great to work with; and some have been truly fantastic.”

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Posted 4 years ago

Hi there, Stephen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 4 years ago

“Works great!”

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Posted 4 years ago

Hi Jill, thank mew for this review! We are always purrleased to help.

Posted 4 years ago

“I am always nervous about asking for help with my 4 kitties when I leave town, as one is special needs and has to have medication administered daily. Asking friend and family to do 1 day is fine, but if I am out of town for longer I used to worry. I began using Meowtel at the recommendation of a friend last summer and have exclusively used this service since! I have much more peace of mind knowing my girls are taken care of and never worry because my cat sitter communicates and sends photos so I know they are well.”

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Posted 4 years ago

Thank mew for his review, Nicole! We are always purrleased to help. We remain cordially at your service and look forward to caring for your kitties soon!

Posted 4 years ago

“Jana was FANTASTIC!”

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Posted 4 years ago

Hi there, Darlene! We're puuurrleased to learn that your sitter, Jana, was ameowzing! We look forward to caring for your kitties soon!

Posted 4 years ago

“I was very satisfied with Mewtel cat sitting company. The sitter was professional, caring and trustworthy. Highly recommend it!”

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Posted 4 years ago

Meow there, Mahsa! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 4 years ago

“Love”

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Posted 4 years ago

Hi there, Margaret! Thank mew so much for the review! We remain cordially at your service!

Posted 4 years ago

“We are happy with the services and have always found caring and good sitters for our fur baby. We seldom leave him alone because he gets very lonely, but occasionally have to leave out of state. All the sitters were great and sent daily updates, videos and text messages each day putting us at ease. Boxes were cleaned and our cat was well cared for.”

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Posted 4 years ago

Meow there, Roni! Thank you for taking the time to share your Fur-midable experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 4 years ago

“Very professional! My cats loved Barb! I had a short notice trip and they were able to accommodate me and take care of my babies.”

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Posted 4 years ago

Hi there, Regina! Thank mew for his review! We are always purrleased to help. We remain at your service!

Posted 4 years ago

“I am so happy to have found this wonderful service. Girija is so good to my guy Slugo. She spends time with him and sends me daily visit updates. I feel guilty leaving him alone and she really does an excellent job and make me feel good. Dina”

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Posted 4 years ago

Meow there, Dina! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 4 years ago

“Great way to find great people to watch and love your cats when you can’t.”

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Posted 4 years ago

Hi there, Jacqueline; thank mew so much for taking the time to share your valuable comments! We look forward to caring for your cats soon!

Posted 4 years ago

Meowtel is rated 4.9 based on 483 reviews