Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.92

4.9 Rating 483 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy service to use and they really spend a good deal of effort to vet their sitters!”

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Posted 2 years ago

Meow there! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 2 years ago

“This is the most amazing cat sitting network. Highly recommend!”

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Posted 2 years ago

Thank mew, for taking the time to review us! See you on Meowtel soon!

Posted 2 years ago

“Candace took such good care of my kitty while I was away and made me feel at ease leaving my cat at home. I didn’t have to take her to a kennel and she could stay in her own space. Candace sent me videos, pictures, and texts letting me know exactly how she was doing. This gave me such comfort when I couldn’t be there. We kept in communication the entire time on the app, and she was always available to me in case I needed to tell her something. I am certainly glad Meowtel referred her to me! I couldn’t be more satisfied!! Thank you Meowtel!”

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Posted 2 years ago

Meow there, Mary Ann! Thank you for taking the time to share your purrific experience with us. We're puuurrleased to learn that your sitter, Candace, was ameowzing! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 2 years ago

“We have had great success with the sitters we have found through Meowtel. We would definitely recommend Meowtel to other pet families.”

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Posted 2 years ago

Hi there! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 2 years ago

“We had a cat that suffered from separation anxiety when we went on vacations. Because of Meowtel and Susan, no longer. She is truly a " cat whisperer", and they love being with her. Wish we had found her sooner.”

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Posted 2 years ago

Thank mew for this review, Phil! We are always purrleased to help. We remain at your service!

Posted 2 years ago

“We had a great experience with Ruth who cared for our two cats while we were on vacation. Ruth was proactive in contacting us before the booking and very responsive to all our communications. She sent texts and photos on every visit and was caring with our pets. She stayed overnight and took in packages, dealt with trash and left everything in perfect state. A great, stree-free experience. We will definitely use service again.”

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Posted 2 years ago

Hi there! We're puuurrleased to learn that your sitter, Ruth, was ameowzing! We look forward to caring for your kitties soon!

Posted 2 years ago

“Just used Meowtel for the first time and it was a great experience. Easy to find pet sitters in my area, reasonably priced and the person we used was terrific.”

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Posted 2 years ago

Hi there! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 2 years ago

“The app and website both make finding, scheduling and communicating with a sitter very easy. The price was very reasonable and cancellations - both with a refund, and one time with a credit since the cancellation was late - were handled quickly and easily. Every sitter I interacted with was quick to respond and also considerate and helpful when they were not available. In addition, I enjoy the occasional email with tips for cat care. I highly recommend Meowtel!”

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Posted 2 years ago

Meow there, Jenny! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 2 years ago

“It was wonderfully straight forward to get a sitter, and she was absolutely great with my boys. Definitely using Meowtel whenever I need someone to keep an eye on my guys!”

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Posted 2 years ago

Hello Brett! Thank mew so much for such a kind review. We are so purrleased that you and your boys had such an amazing overall experience. We look forward to caring for your kitties again in the future.

Posted 2 years ago

“I’ve been so impressed with Meowtel from the moment I started going to them for cat sitting. At face value, Meowtel provides a robust cat sitting service: offering multiple vetted sitters in any particular area with a transparent and easy-to-use system for booking. To me, what’s even more impressive is how they operate behind the scenes. For example, when I canceled a reservation because my cat didn’t get along with a particular sitter (by no fault of her own), Meowtel reached out to me to follow up on the experience and to see if I had any lingering concerns that needed to be addressed. They take their commitment to providing quality cat sitting incredibly seriously, which I appreciate. This spring, I had a cat sitter cancel about a month before our reservation because of a family emergency. I was at work (on night shift) when I got the notification and immediately dreaded needing to stay up the following day to find another sitter. Instead, Meowtel 1) proactively recognized the issue, 2) proactively reached out to me, 3) went above and beyond in finding other sitters who could accommodate the same reservation (and confirmed with them ahead of time), 4) gave me options, and 5) did all of this within a matter of hours after the issue arose (even though it was after hours!). Their timely and comprehensive response speaks volumes about the mission of Meowtel and the wonderful compassionate people who work there.”

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Posted 2 years ago

Hi there! Thank you so much for taking the time to share your experience with Meowtel! We're thrilled to read it's been amazing. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 2 years ago

“As an anxious cat-owner who only wants the best for their pet, I did a lot of research before leaving her behind for the first time. Meowtel had exceptional customer service, and the sitters were so patient and charming. Everyone I spoke to made sure that any concerns I had were addressed, and the experience I had with the sitter was nothing short of incredible. I absolutely recommend using their services.”

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Posted 2 years ago

Hi there, Hollis! Thank mew for this review! We are always purrleased to help. We remain at your service and we look forward to caring for your kitties soon!

Posted 2 years ago

“We have had 2 great experiences with Meowtel in 2 different cities! The booking process is simple and makes sense. The sitters are extremely reliable and comforting. I’m so thrilled we have this option!!”

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Posted 2 years ago

Hi Elizabeth, Thanks for the review! We could not be more purrleased that you find the booking process easy and you were able to find not one but two great sitters in two different cities. We can't wait for the next opportunity to care for your kitty.

Posted 2 years ago

“I only found out about Meowtel (from the veterinarian) a few days prior to my vacation and was beyond thrilled to find a cat-sitter on short notice who perfectly fit my frail, 18 year-old cat's needs! If Stephanie (the sitter I chose) is any indication of how all cat-sitters are on this website, then Meowtel will continue to be successful. I really appreciate that Meowtel has everything set up on their website. This really is a wonderful service for cat owners!”

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Posted 2 years ago

Hi Amy Kay, Thank you for the review. We are happy that you were able to find Stephanie on such short notice and that she gave your senior girl the care she deserves. We can't wait to care for her again soon!

Posted 2 years ago

“Meowtel truly cares about caring for cats adequately, by having an impartial review system, and also by not allowing the platform to explode with too many cat sitters, knowing that it isn't easy out there to just trust anyone with caring for our cat at our home. A cat belongs at home and not at some pet hotel in a tiny space, our cat particularly has got emotional needs as well, and Meowtel takes into account all these particular needs. Their prices are reasonable and I like supporting such a business that strives to provide the best services for caring for cats, and only for cats!”

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Posted 2 years ago

Meow Miracle Thunderbolt! Thank mew so much for such a kind review. We are so purrleased that you had such an amazing overall experience and that your kitty was able to stay home and receive the best care possible. We look forward to caring for your kitty again in the future.

Posted 2 years ago

“Needed a last minute cat sitter as our normal sitter was not available. It was easy to find someone, and Mandy did a great job. We only asked for the basics this trip (food, water, litter). But I'd use Meowtel again for longer trips.”

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Posted 2 years ago

Hi Laura, we really appreciate the review. We are purrleased that you were able to find Mandy when you needed her and that she did a great job for you. We definitely look forward to caring for your kitties again in the future.

Posted 2 years ago

“Wish I found this app sooner! Elizabeth took care of our cats for 5 days and we could not have had a better experience. They were so well loved. Elizabeth’s communication through the whole process was everything we could have hoped for - from setting up the initial meet and greet to follow up after her final visit.”

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Posted 2 years ago

Meow Katie! Thanks for the review. We are so happy to hear the Elizabeth exceeded your expectations from start to finish. We can't wait to care for you kitties again in the future.

Posted 2 years ago

“Amber was fantastic! She came by for a meet and greet before the reservations. During her time with my cats she took pictures and videos and shared them in a timely manner and gave me updates on them. When I came home the area around the litter box was clean. I will definitely be asking Amber to cat sit again!”

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Posted 2 years ago

Meow Tiffany, Thanks for the review! We are so purrleased Amber exceeded your expectations and that you will be using her again in the future.

Posted 2 years ago

“Meowtel is so helpful and the reviews really helped me to trust a new catsitter in my new home!”

Helpful Report

Posted 2 years ago

Hi Amy, Thank you so much for the review. We agree reviews are such a great way to give clients peace of mind when choosing a sitter. We are so glad they helped you find a sitter you trust. We look forward to sitting for your kitty again soon.

Posted 2 years ago

“I had to go to the hospital for a few days and needed a cat sitter. I took a chance on Meowtel, never having used them before. Previously I had used someone that was recommended by word of mouth when I went to Europe for a week. I was unhappy with her and wanted to try someone else. I browsed some of the sitter's profiles and decided to try a woman named Amy, who lived about twenty minutes away. I liked her profile, and she had a warm friendly face and decided I would try her. She came by for a meet and greet a few days later, and she was just as warm and friendly in person. I felt like I could trust her, and that she would take good care of my cats while I was in the hospital. Anyway, she did a wonderful job, and I felt very relaxed and comfortable knowing that my cats were in good hands with Amy. The next time I need a cat sitter, I will definitely use Meowtel and Amy. Amy was really fantastic in so many ways. I feel so fortunate that I took a chance and went with my gut. She is my go-to cat sitter from now.”

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Posted 2 years ago

Meow Debra, Thank mew for the review! We are so happy you found Amy and were able to be relaxed and comfortable while you were away from your kitties. We look forward to being able to sit for them again in the future.

Posted 2 years ago

“Photos everyday, very reliable service. Michele made sure to find our cats daily when they were hiding.”

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Posted 2 years ago

Meow James! We're purrleased that you found the app reliable and it helped you connect with Michele. It sounds like she did a great job playing hide and seek with your kitties to get those photos everyday. We look forward to seeing you all again soon.

Posted 2 years ago

Meowtel is rated 4.9 based on 483 reviews