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Meowtel Reviews

4.9 Rating 449 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

4.9

Based on 449 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Meowtel 5 star review on 18th January 2024

Meowtel 5 star review on 30th November 2023

Meowtel 5 star review on 30th November 2023

Meowtel 5 star review on 22nd September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The meowtel petsitter won over the cats in one day they were excited to see her. The petsitter was reliable and responsible definitely earned the five star rating. This is the second petsitter that we had through meowtel because of a recent move. Extremely satisfied with meowtel.”

Posted 1 year ago

Hi there Thank you so much for taking the time to share your experience with Meowtel! We're thrilled to read that you were satisfied with our service. Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 1 year ago

“The sitter showed up on time at a convenient time ,clipped Daisy's claws and played with Daisy while I did errands. Daisy liked her.Highly recommended”

Posted 1 year ago

Meow there! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for Daisy soon!

Posted 1 year ago

“I have used Meowtel several times and am very happy with the service my pets and I have received from Meowtel. Every sitter I have used has been great with the exception of one. I had arranged to meet a pet sitter the day before I was leaving on a week long trip and the person never showed up. I contacted Meowtel and they remedied the situation and found a new pet sitter within an hour. She was amazing and Tom excellent care of my cats, going above and beyond what I asked for. I highly recommend Meowtel. I will be using them again.”

Posted 1 year ago

Meow Anonymous, Thanks for the review. We are so purrleased you have used us more than once and that we were able to exceed your expectations of service. We are always here to help and look forward to caring for your kitties again in the future.

Posted 1 year ago

“My two babies had Amy Lee watching them and she was the best. I got so many pics and videos every day - I felt really taken care of - my cats were so happy and I will use her every time moving forward :)”

Posted 1 year ago

Meow Sarah, Thank mew for the review! We are so purrleased that Amy Lee has made both your and your kitties so happy. We can't wait for the chance to take care of them again very soon.

Posted 1 year ago

“My 2 boys had Allison taking care of them and it was clear they enjoyed spending time with her and that she took exceptional care of my babies. I got a text with pictures twice a day. That allowed me to enjoy my vacation so much more than any other time spent away from them.”

Posted 1 year ago

Hi Ruthi, We're so happy to hear that you were able to enjoy your vacation while Meowtel cat sitter Allison cared for your boys! Thank you for sharing this feedback. We look forward to seeing you soon.

Posted 1 year ago

“Meowtel is a great service for our two boys! We found a wonderful local sitter, Hillary, who genuinely cares about cats and provided us with daily updates and pictures while we were away. We will definitely be using Meowtel in the future.”

Posted 1 year ago

Hi Diego, Thank you so much for taking the time to leave this review! We're so happy to hear that you had a purrfect experience with Meowtel cat sitter, Hillary. We're looking forward to seeing you again soon!

Posted 1 year ago

“We had a great experience with Meowtel! You're able to find someone by location very easily, it has its own portal for messaging, profile creation, and reservations. The pricing is pretty on par with most sitting services around our location. Our sitter, Stacy, was great. good communication, kept us up to date, and was very nice.”

Posted 1 year ago

Meow Deanna, Thank mew for the kind review. We are purrleased to hear that finding your sitter Stacy through the app has been a great experience and she has done a good job for you and your kitties. We look forward to sitting for you again very soon.

Posted 1 year ago

“I had no trouble using the app”

Posted 1 year ago

Meow Anonymous, Thanks for your review and we are happy to hear that you have had no issues with the app. We look forward to the opportunity to care for your kitty again in the future.

Posted 1 year ago

“Meowtel brought us peace of mind by connecting us with a local cat sitter that has been amazing. Fair pricing for value received and convenient app, though it does freeze at times when chatting. Otherwise, no issues. If you need to find a reliable, credible cat sitter, Meowtel is the right resource!”

Posted 1 year ago

Hi David, Thank mew so much for the review. We are so happy to hear that you were able to find peace of mind with a reliable and credible sitter at a fair price. We want the app experience to be purrfect for sitters and clients so we're rebuilding the experience and a new mobile app will be here in the coming weeks. We appreciate your patience and look forward to caring for you kitty again in the future.

Posted 1 year ago

“During this very difficult time in my life currently, I'm forced to be away from home more than I have been in a very long time. We found Meowtel just by searching the internet for local cat sitters and can't believe our luck. Eli (The Roomate) loves Ms. Pennie!! It's not just the full bowls of food and water, but the couple of extra snacks, clean potty box and the amazing cuddles that makes his alone time seem a little more tolerable. You don't find many companies like Meowtel anymore that have such wonderful people as part of their team like Ms. Pennie, that will go completely out of their way to lug in extra litter because I have too much on my mind and completely forgot to stock up. Her response was "no worries, I've got you and Eli covered"!! 5-Star All The Way!!!!”

Posted 1 year ago

Meow Lisa and Eli, We are so purrleased to hear you found your perfect sitter Jennie on Meowtel and Eli is happy with his cuddles while his Mom is away. We appreciate the review and look forward to caring for Eli again very soon.

Posted 1 year ago

“Being a Meowtel cat sitter has been a great experience. I really enjoy meeting more cat people and spoiling kitties.”

Posted 1 year ago

Hi, Thank mew so much for the review! We are purrleased to hear you enjoy being part of the Meowtel community!

Posted 1 year ago

“I was a cat sitter for Meowtel and hired my cat sitter from Meowtel. I am no longer cat sitting but I will use their services again!”

Posted 1 year ago

Meow Laura! Thanks for the review! We're sorry to hear you will no longer be sitting but very happy that you continue to use our services. We look forward to caring for your kitty again soon.

Posted 1 year ago

“My sitter was very caring and loving to my baby kitties. I also was very happy that when I had to cancel upcoming visits I was promptly given a refund without any hassle. I highly recommend Meowtel service.”

Posted 1 year ago

Meow there! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties again soon!

Posted 1 year ago

“I am so happy I found this company. Meowtel and Maya took care of my 3 cats for 4 weeks while I was out of the country. Meowtel has excellent customer service and Maya, who actually took care of my cat, was incredible. I would highly recommend this company to anyone who needs a babysitter for their cats. 5-star rating from me.”

Posted 1 year ago

Meow there, Stephen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties again soon!

Posted 1 year ago

“Don't bother submitting for a profile. I'm a cat expert with glowing reviews from clients and I was rejected with no explanation, and then told I can re-submit after an entire year. My confidence in this company went down to a 1 after that, because if a cat mom of a healthy & active 15 year old cat with no criminal history, perfect driving record, extremely satisfied clients isn't qualified to sit for this company, than I can't imagine who's running this operation. You'd be better off using a service like "Petbacker" or even Rover over this poorly managed start up. I won't even consider booking a cat sitter from here for my own cat, and I will be discouraging any cat parents I know from this shabby start up.”

Posted 1 year ago

Meow there, Tabitha Knight! We’re sorry that you weren’t selected to join our sitter community. Expressing your dissatisfaction with our decision across multiple review sites including Yelp, Reviews.io, and Trustpilot reinforces why we have our thorough vetting process in place to begin with. As we mention on our website, we accept less than 10% of our applicants and our vetting process takes many factors into account which we outlined for you in our email. Not all sitters are a purrfect fit for every platform, and we wish you all the best with your future cat endeavors!

Posted 1 year ago

“Bridget was so reliable! I was so happy with the service, and her ability to deal with problems as they came up (ants in the kitchen). I got pictures every day, and assurance that my babies were cared for.”

Posted 1 year ago

“Meowtel has been a game-changer for arranging cat care when we have to be out of town. Every single person whose services we've hired has been great to work with; and some have been truly fantastic.”

Posted 3 years ago

Hi there, Stephen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 3 years ago

“Works great!”

Posted 3 years ago

Hi Jill, thank mew for this review! We are always purrleased to help.

Posted 3 years ago

“I am always nervous about asking for help with my 4 kitties when I leave town, as one is special needs and has to have medication administered daily. Asking friend and family to do 1 day is fine, but if I am out of town for longer I used to worry. I began using Meowtel at the recommendation of a friend last summer and have exclusively used this service since! I have much more peace of mind knowing my girls are taken care of and never worry because my cat sitter communicates and sends photos so I know they are well.”

Posted 3 years ago

Thank mew for his review, Nicole! We are always purrleased to help. We remain cordially at your service and look forward to caring for your kitties soon!

Posted 3 years ago

“Jana was FANTASTIC!”

Posted 3 years ago

Hi there, Darlene! We're puuurrleased to learn that your sitter, Jana, was ameowzing! We look forward to caring for your kitties soon!

Posted 3 years ago

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Meowtel is rated 4.9 based on 449 reviews