Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.91

4.9 Rating 482 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone I interacted with at Meowtel provided outstanding customer service. The pet sitters were caring and attentive to our senior kitties and to us. They paid attention to details and asked questions to be sure they provided the best care for our cats. The "bellhops" responded to my inquiries in minutes, even late at night. Booking was very easy. I'm extremely pleased that I found Meowtel and will use the service again. Highly recommended!”

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Posted 1 year ago

Thank mew for your review! We're absolutely thrilled to hear about the outstanding customer service and the furr-tastic care your senior kitties received. Our bellhops are always ready to pounce on any inquiries! We're so glad you found the booking process to be a smooth ride. Looking forward to your next visit!

Posted 1 year ago

“Customer service very good to help me understand avg response time on my profile. Friendly and timely service!”

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Posted 1 year ago

Thank mew, Barbara, for your pawsitive feedback! We're glad to have been able to offer a friendly and timely service to help you understand your profile better. Always here to lend a helping paw!

Posted 1 year ago

“Associates with Meowtel are always there to help. And if they get busy, they will call you back in a very short period of time. I love this platform. I’ve only been on it a month and already had several jobs. Love cats. Love Meowtel! They’ve got a great app!”

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Posted 1 year ago

Thank you, Cindy, for your pawsome feedback! We're delighted you're loving Meowtel and our app. Cheers to more purr-fect matches and happy kitty clients!

Posted 1 year ago

“Meowtel makes it quick and easy to get pet care with peace of mind!”

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Posted 1 year ago

Meow there! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“The app seems to be limited in some of its functionality, especially in the messaging portion of the app. This could be expanded to have better communication with the pet sitters, it often doesnt load videos and is slow.”

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Posted 1 year ago

Thank mew, Christina, for taking the time to review us! Please do reach out to us at bellhop@meowtel.com if you encounter any bug, and we’ll be more than happy to look into it right away. We remain at your service!

Posted 1 year ago

“David did a fabulous job caring for Herrmann while I was gone. He kept me aware of what was happening at home with daily pictures and descriptions. Herrmann was happy and healthy when I returned. Can't ask for much more than that!”

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Posted 1 year ago

Hi there, Carol! We're puuurrleased to learn that your sitter, David, was ameowzing! We look forward to caring for Herrmann soon!

Posted 1 year ago

“Great to meet Katie and keep in touch with my cats while away”

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Posted 1 year ago

Thank mew for this review, Barbara! We'll see you on Meowtel soon - meow meow!

Posted 1 year ago

“Easy to use App. I’ve booked the same cat sitter three times now and have had an amazing experience with her. Thank you!”

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Posted 1 year ago

Meow there, Katy! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“5Stars!The service is great! I was well informed by the two service providers who were very loving and caring of my cat. I would hire them again any time I will be away from home.”

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Posted 1 year ago

Hi there, Steven; thank mew so much for taking the time to share your valuable comments! We look forward to caring for your cats soon!

Posted 1 year ago

“Great service.”

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Posted 1 year ago

Thank mew, Austin, for taking the time to review us! See you on Meowtel soon!

Posted 1 year ago

“I really loved our cat sitter Jacqueline, She's the sweetest! My cats were very comfortable and happy with her. Our shy cat even let her pet him he's never like that with strangers. Jacqueline sent us photos and videos of our cats, she went above and beyond. Meowtel has hired a great person you can trust with your fur babies. I look forward to booking with them in the future.”

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Posted 1 year ago

Hi there, Nancy! We're puuurrleased to learn that your sitter, Jacqueline, was ameowzing! We look forward to caring for your kitties soon!

Posted 1 year ago

“I loved my cat sitter! He was great but I was disappointed that I was unable to get a refund. Had booked for four days and it ended up getting quite sick and couldn’t go to Thanksgiving and so only only used two days. Otherwise great service.”

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Posted 1 year ago

Thank you for your feedback, Mindy. We're glad you loved our service. Our cancellation policy balances both client and sitter needs, but we're always here to help. We're really sorry for any inconvenience, and we hope to assist you again soon!

Posted 1 year ago

“Meowtel is amazing! I was able to find a great sitter who my cats adore. No more coming home to grumpy faces and out of the box puddles of revenge.”

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Posted 1 year ago

Hi there, Martha; thank mew so much for taking the time to share your valuable comments! We look forward to caring for your cats soon!

Posted 1 year ago

“Wonderful experience and easy to use!”

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Posted 1 year ago

Thank mew, Elio, for taking the time to review us! See you on Meowtel soon!

Posted 1 year ago

“When numerous options did not work out, I fortunately stumbled upon the Meowtel App and found our purrfect home and cat sitter! I also appreciate the ease and means to reserve care and communicate with our Rockstar sitter!”

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Posted 1 year ago

Meow there, Tina! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“Great service - trustworthy and convenient.”

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Posted 1 year ago

Thank mew for this review, Rhonda! We are purrleased to be of service. We'll see you on Meowtel soon!

Posted 1 year ago

“Only used this service once but we had a very good experience and we will use them again in the future.”

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Posted 1 year ago

Thank mew, Teresa, for taking the time to review us! See you on Meowtel soon!

Posted 1 year ago

“Expensive with a holiday surcharge, but excellent service. Thank you.”

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Posted 1 year ago

Thank mew for this review, Cassidy! We'll see you on Meowtel soon - meow meow!

Posted 1 year ago

“Love meowtel and I’m so glad they exist. I have found incredible pet sitters I can trust because meowtel takes pet and home safety seriously!”

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Posted 1 year ago

Meow there! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“I love Meowtel. I found Meowtel when I was researching to find caregivers for our elderly kitty, Daisy, who needed meds and didn't like to take them. I had been using a service in which they sent a different sitter every day. Every person who came was a stranger. One of them was afraid to give Daisy her meds and actually sent me a text message saying that "Daisy seemed to want her space, so I just put her pill in her food bowl." I was 6 hours away and there was no way Daisy was going to eat that pill in her bowl! I decided, after that trip, that we needed to find a better solution. I found Amy and Drew and both of them are loving and responsible and are experts at giving pet meds. Our Daisy has since passed away, but Drew and Amy are like part of our family and, although our current kitties don't have any special needs, I wouldn't dream of changing sitters. It makes all of the difference knowing that the kitties know the sitter and they see the same one each day. I get pictures and text messages telling me how they're doing. I can't say enough good things about Meowtel and our great sitters. It makes all of the difference in my peace of mind when I'm away.”

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Posted 1 year ago

Meow there, Ginger! Thank you for taking the time to share your purrific experience with Drew and Amy. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

Meowtel is rated 4.9 based on 482 reviews