Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.91

4.9 Rating 482 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meowtel is awesome for my feline fur baby.”

Helpful Report

Posted 1 year ago

Hi there, Dina! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 1 year ago

“I give Meowtel a 5. The website is easy to use. More importantly you have excellent sitters.”

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Posted 1 year ago

Hi there, Allen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“I'm glad I found this app when I did. At the time, I had an elderly cat that needed special care and I didn't think I could leave her for any length of time, but I found a cat sitter on Meowtel who took great care of her while we were away. Since then, we adopted kittens, and once again, our cat sitter took great care of them while we were away. It gives me peace of mind knowing that my fur kids are in good hands.”

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Posted 1 year ago

Meow there, Megan! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“The fact that I have to book 2 times for a sitter is ridiculous if I want the first and last days of the booking to be a single visit I have to send that out as a reservation and then if I want the middle of the reservation to be twice a day that’s another reservation I think that is garbage”

Helpful Report

Posted 1 year ago

Hi there, Doug! Thank you for taking the time to leave us a review. We would like to kindly let you know it is possible to make a single reservation with single and double visits scheduled on different days. We have sent you an email with steps on how to do so, for your reference. Please reach out to us at bellhop@meowtel.com or call 1-844-MEOWTEL if you have any difficulties with this process, and we'll be more than happy to help. We look forward to hearing from you!

Posted 1 year ago

“I love using Meowtel as a cat parent and as a cat sitter! my only qualms are that photos and videos take forever to send on the apps chat interface.”

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Posted 1 year ago

Thank mew, Aisha, for taking the time to review us! Please do reach out to us if you encounter any issues or bugs, and we’ll be more than happy to look into it right away.

Posted 1 year ago

“Meowtel has been a lifesaver! Have booked twice for last minute trips and both sitters have been so kind!”

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Posted 1 year ago

Meow there, Jayson! Thank mew so much for taking the time to share your experience and we'll see you on Meowtel soon!

Posted 1 year ago

“Met our needs perfectly”

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Posted 1 year ago

Thank mew for this review, Robert! We'll see you on Meowtel soon - meow meow!

Posted 1 year ago

“I am so grateful Meowtel exists. I live in multiple cities and states and in each place Meowtel has a strong presence which has enabled me to interview several cat sitters in each city and find the best person for me and most importantly for my cat. I love the insurance provided (mandatory), the quality of cat sitters that make it through their screening process, and their involvement of a local vet in your pet profile setup. Every policy they have encourages responsible cat ownership. I would ask that Meowtel lets us maintain multiple vets on file, since l have homes in different cities I have a different cat-only vet for each home. Two of my cat sitters do cat sitting full time with Meowtel (Incredible for them!).”

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Posted 1 year ago

Meow there, Devon! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“I love how easy it is to set up times for Stacey to come by.”

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Posted 1 year ago

Meow there, Chris! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“Peace of mind, while you are away is extremely important. Cat-centric Meowtel is the purrfect sitter solution.”

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Posted 1 year ago

Hi there, Leslie! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“As a dedicated cat sitter with Meowtel since 2021, I've had the privilege of providing exceptional care to numerous kitties in Philly and surrounding suburbs. Recently, I experienced a situation that truly exemplified the exceptional support Meowtel offers for both cat parents and us sitters. During a routine cat-sitting assignment, I faced the heartbreaking loss of one of the cats under my care. Upon notifying Meowtel Customer Support, Stephanie took the lead, offering unwavering compassion and empathy. Stephanie's guidance and the team's collective support were invaluable. This experience reaffirmed my confidence in Meowtel's dedication to the well-being of clients, their cats and us sitters. I'm grateful to be part of a community that prioritizes empathy and compassion, making difficult moments a little easier to bear.”

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Posted 1 year ago

Hi Hillary! Thank you so much for taking the time to share your experience with Meowtel! We're thrilled to read it's been amazing. Thank you for helping us deliver the purrrfect hospitality every single day! We look forward to having you with us for a long time!

Posted 1 year ago

“We found and met a fabulous cat sitter through the Meowtel site. Felt great about process of hiring her for the job of caring for our fur baby. Unfortunately for us, he became Symptomatic of some underlying health issue and right before our trip to leave him with our new “cat whisperer”, we made the difficult decision to cancel trip and stay home with him until he stabilized, and we had more information about his care - also so we wouldn’t worry while we were gone or inconvenience our new sitter. She and Meowtel were so thoughtful during this stressful time - we so appreciate the kindness they showed for our pet and us due to the ill-timed crisis (is there ever a good time for one?!). We will be sharing our experience with friends and neighbors needing pet care to use this reliable business and their caregivers - and hope to be back to hiring someone for a healthier cat in the very near future!”

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Posted 1 year ago

Meow there, Mimi! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“App doesn't work most of the time”

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Posted 1 year ago

Meow there, Yerim! Thank mew so much for taking the time to share your experience. While we're truly sorry about the inconvenience, we'll be glad to sort things out. Please feel free to email us at bellhop@meowtel.com so we can gather more information and we can check this issue. Looking forward to hearing from you.

Posted 1 year ago

“Showed up as promised. Received updates, with pictures, on each visit. Made our vacation without our fur baby a lot less stressful. We will definetly be using Meowtel again!!!”

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Posted 1 year ago

Meow there, Scott! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“From 1-5 Meowtel is a 5! I feel reassured knowing that my fur babies are in great care with Meowtel. I never need to worry.”

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Posted 1 year ago

Meow there! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Hi there! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 1 year ago

“A first rate service and great website!”

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Posted 1 year ago

Hi there, Mark! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“Support for sitters is amazing!! LJ helped me resolve my issue easily by sending helpful tips along with screen shots so I could follow along. I really enjoyed chatting and LJ was super friendly and thoughtful! Love being part of the Meowtel sitter community because we are backed by such great support center!!”

Helpful Report

Posted 1 year ago

Hi Libby! Thank you so much for taking the time to share your experience with Meowtel! We're thrilled to read it's been amazing. Thank you for helping us deliver the purrrfect hospitality every single day! We look forward to having you with us for a long time!

Posted 1 year ago

“I love Meowtel and I especially love my cat sitter through Meowtel. Meowtel is easy to use and I can schedule my sitter in advance so I can go on vacation or leave town without worrying. Meowtel requires the sitter to tidy up, feed the kitty, and communicate through pics and messages. It's a wonderful service!”

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Posted 1 year ago

Meow there, Vinnie! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“We love Meowtel. We were worried about leaving our cat alone for the first time and our Meowtel caretaker Zach was incredible. I can't recommend Meowtel enough.”

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Posted 1 year ago

Hi there, Deborah! We're puuurrleased to learn that your sitter, Zach, was purrfect! We look forward to caring for your kitties soon!

Posted 1 year ago

Meowtel is rated 4.9 based on 482 reviews