“Absolutely shambolic service. Turned up well over an hour late to collect my car, went to my office address rather than my home address as agreed, didn't communicate to me about being late. The Manager had an attitude when I finally got through to her after over 10 minutes on hold and didn't apologise, blamed the call centre, wouldn't accept any responsibility even though it's the Mercedes call centre. Can't remember receiving worse service ever. 1 star is too good for them. Do yourself a favour and go somewhere else. I won't buy Mercedes again if this is what I have to deal with.”
“Never go to work for Mercedes Benz Warrington the staff ( managers ) are absolutely horrible to work with. If they want to pick on you they will and you will know about it. Disgraceful place don’t know how it’s still going, Rebecca Sides the general manger and Paul Antrobus this is to you two xox”
“Further to my visit to the Warrington dealership on Wednesday 27th February 2019, I would like to say that once again I was made to feel so welcome by Sylvia.
Every time I come into the dealership Sylvia goes out of her way to do whatever she can to make sure that my needs are met. She is so pleasant and helpful making customers feel valued she is an asset to the dealership.”