Mercedes Benz Reviews

Name: Mercedes Benz
Address: Delaware Drive, Milton Keynes
Rating: 2.10

2.1 Rating 103 Reviews

25 %

of reviewers recommend Mercedes Benz

Company Reviews

Questions

Metrics

2.1

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

08081565635

Email:

cs.uk@cac.mercedes-benz.com

Location:

Delaware Drive
Milton Keynes
MK15 9BA

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Mercedes Benz 5 star review on 6th September 2025

Pat

Mercedes Benz 1 star review on 31st March 2025

EMMA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute waste of time, i8 month old SLK, paint falling off and No one, Yes NO one knows what the warranty is, or how to resolve it after 6 weeks, as the dealer hasn't had time to 'Sit' down and write a report. We have offered the dealer a chair so he can Sit down, but made no difference. Not resolved.”

Helpful Report

Posted 10 years ago

“The customer service at the Huddersfield branch is appalling the men might ware nice suites and aftershave and the woman might be in smart cloths made up to the nines and not an hair out of place but common courtesy and manners cost nothing . When booking a vehicle its very disappointing when you turn up only to be told you are not expected and told to sit and have a coffee while they sort out their cock up No thanks keep your coffee I am a busy person who does not have time to sit around drinking coffee you were more obliging when I was parting with almost £50 thousand pounds for a new car by B A C S cash might I add that will not be happening again you can be sure of that.”

Helpful Report

Posted 10 years ago

“Worst customer service at Mercedes Benz Swindon. They miss appointments, make you wait and the 'Business Managers' have very little knowledge about their cars. Even worse the receptionist believes she is the Queen of England. Taking my business elsewhere although I live in Swindon.”

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Posted 10 years ago

“Got car back with bird poo and a scratch bad customer relations not happy with overall experience as don't trust them with my car again”

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Posted 10 years ago

“That guy at Mercedes Benz of Baton Rouge has some of the WORST customer service skills I've ever had in my life”

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Posted 12 years ago

“Experience with Mercedes Benz Customer Service - very poor!”

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Posted 12 years ago

“Has anyone else noticed that Mercedes Benz has yet to grasp the concept of customer service?? I'm really struggling to get any attention.”

Helpful Report

Posted 12 years ago

“This guy at Mercedes Benz of Baton Rouge has some of the WORST customer service I've ever had in my”

Helpful Report

Posted 12 years ago

Mercedes Benz is rated 2.1 based on 103 reviews